Common Questions about Live Streaming
What should I do if there is an error when exporting a video?
中文Currently, the export uses the MP4 format, which may have some compatibility issues. If you enc...
Can the courseware be downloaded?
中文Currently, courseware cannot be directly downloaded by students.If instructors need to allow st...
Can I export the leaderboard?
中文Yes, it's possible.You can enter the live streaming list page, select the corresponding live st...
Can live streaming be implemented in a WeChat group?
中文After creating the live streaming room, share the link to the live streaming room in the WeChat...
How to apply for the restoration of a deleted live stream?
中文Within 30 days after deleting a live stream, you can find the corresponding log record in [Sett...
The preset end time of the live stream has passed, but the instructor is still in the live room. Will it affect the students' viewing of the replay?
中文If the instructor continues to stream after the scheduled live streaming time has ended, the li...
Will the audio or video uploaded to the live streaming room play automatically? Or do users need to click manually to play?
中文The audio and video uploaded in the explanation area of the live streaming room will not play a...
What should I do if there is a harsh noise or the microphone howls during a live stream?
中文There are numerous reasons for squealing. Please check the following causes one by one: faulty ...
How to solve issues such as live streaming freezing and long latency?
中文If the Live Streaming Assistant encounters issues such as lag or high latency, you can troubles...
Can I watch the replay and download the live stream after it ends?
中文Video live streaming: After the live stream ends, merchants can enable the playback in [Live St...
Can the live stream continue after the scheduled time?
中文If the set end time for the video live stream has arrived, but the instructor has not exited th...
If I exit my live streaming room before the scheduled end time, will the live stream end and become available for replay?
中文During the live stream, if the instructor exits the live room (not due to accidental manual ter...
Can the avatar of the elink assistant in the live streaming room be changed?
中文It can be replaced.You can make unified settings for all live stream announcements, replace the...
Can the live stream be resumed after manually ending it?
中文Manually ended live streams can be restored. You can perform the restoration operation through ...
Does the live replay support playback speed adjustment?
中文Instructions on live streaming playback speed adjustment:1. Live streaming type: Video live str...
During the live stream, the live broadcast area shows a black screen, and the live stream footage cannot be displayed properly
中文If the user refuses the Flash request to use the camera and microphone, the live streaming area...
How to handle the issue of low audio volume in live streaming content?
中文This may be caused by the instructor being too far away from the microphone. When you need to c...
What will happen and what impacts will there be if you start pushing the stream before the live streaming has begun?
中文The live streaming status is updated from 'Not started' to 'In progress', and other operational...
Multi-segment editing of live replay videos
中文Step 1: Enter the live stream details pageClick [Live Stream Management] - [Live Streams]. Find...
Tutorial on Using the Playback Validity Period Function
中文I. Feature IntroductionMerchants can set the validity period of the replay. They can control th...
How can live course students download course materials?
中文I. Feature IntroductionMerchants can upload relevant courseware on the instructor's end, and th...
Tutorial on Manual Transcoding for Live Streaming
中文I. Feature IntroductionThe manual transcoding feature is specifically designed forSingle - sess...
English version live streaming room usage tutorial
中文I. Function IntroductionTo enhance the live streaming and viewing experience for overseas instr...
【OBS】 Frequently Asked Questions
中文I. Basic Operations1. Where can I download [OBS]?2. Tutorial on using the [OBS] client3. Recomm...
How to authorize the microphone on a Mac computer?
中文1. On your computer, click the Apple icon and then click System Preferences.2. Click Security &...
How to authorize the microphone?
中文How to authorize the microphone?For Windows 10 computers, please clickhttps://jingyan.baidu.com...
How to authorize the camera on a Mac computer?
中文1. On your computer, click the Apple icon and then click System Preferences.2. Click Security...
How to authorize the camera?
中文How to authorize the camera?For Windows 10 computers, please clickhttps://jingyan.baidu.com/art...
How to check if the microphone permission is occupied?
中文How to check if the microphone permission is occupied?1. Click on Privacy and SecurityPress Win...
How to reduce the CPU usage of a computer?
中文How to reduce the CPU usage of a computer?I. Reduce CPU usage by closing unnecessary programs (...
How to check if the camera permission is occupied?
中文How to check if the camera permission is occupied?1. Click on Privacy and SecurityPress Win + I...
How to check if the current microphone is working properly?
中文How to check if the current microphone is working properly?1. Click the following URL to test:h...
How to check if the current camera is working properly?
中文How to check if the current camera is working properly?1. Click the following URL to test:https...
Common Questions about Kuaishou Relay
中文Q: For a live stream rebroadcast to Kuaishou, do I need to click 'Start Live' on Kuaishou after...
How to reduce live streaming traffic consumption
中文I. How to reduce live streaming traffic consumption when using the elink Live client or elink L...
Black borders or incomplete display in the live streaming video
中文I. Black borders on the screen● Scenario 1: Black borders appear during screen sharing○ Example...
Video clarity of each live streaming push terminal
中文
Problems and Solutions for Abnormal Live Room Access
中文When users encounter issues accessing the live streaming room, they can match the information o...
Common issues and solutions for audio-video out-of-sync in live streaming
中文WhenAudio and video are out of sync during the live stream, affecting the viewing experience, y...
Suggestions for live streaming equipment and parameter settings
中文I. Live Streaming via eLink Live Client1. Live Streaming DeviceCPU: Intel i5 - 9300Graphics Car...
Common Questions about Live Learning Data
中文Scenario 1:Question: Why do users enter the live - streaming room to claim coupons, sign in, or...
How to edit the recorded playback of live streams?
中文【Scenario 1】Recorded live streaming rooms created on or after May 22, 2024If your current recor...