Order management
Does the system support filtering and exporting orders?
中文Yes, it is supported. You can go to [Management Console] - [Transactions] - [Order Management] ...
How to query yesterday's order revenue?
中文Go to [Management Console] - [Transactions] - [Order Management] - [Order Placement Time], set ...
What digital payment methods [Manual adjustment required] are supported for users to purchase courses?
中文Currently supported:WeChat Pay [Manual adjustment required]andAlipay Pay [Manual adjustment req...
How to receive new order notifications via the APP?
中文1 / Scan the QR code with your mobile phone to download the APP.2 / Enter your Online Store and...
Which orders are eligible for refund?
中文Refundable order types:* All physical product orders support refunds.
Will the asset management section synchronize data after an order refund?
中文During asset management, the refund amount will be deducted, and the WeChat payment handling fe...
What are the order refund statuses?
中文There are three statuses in total, namely: Refunding, Refund Successful, and Refund Failed.
Is there a conflict between deleting the subscription relationship and refunding?
中文Orders with deleted subscription relationships support refunds.
Is there a limit on the refund amount?
中文No restrictions.
Which parts of the data will be affected after the refund operation?
中文The data in the data analysis module does not include refund data; the coupon inventory and pro...
What is the closing time for pending payment orders?
中文The default closing time for orders pending payment is 120 minutes. Custom settings are support...
Tutorial on Using Payment Success Message Reminders
中文I. Feature IntroductionAfter the user's payment is successful, they will receive a payment succ...
Why is there no union_id in the file exported from order management?
中文There may be the following three reasons:1. The Official Account is not bound to the WeChat Ope...
Which logistics companies' tracking numbers can be uploaded on elink?
中文Currently, it has been connected to 250 courier companies such as ZTO Express, BEST Express, an...
Tutorial on Using Batch Shipment
中文I. Feature IntroductionThe batch order fulfillment feature for stores supports viewing the prog...
Operation Guide for Self-pickup Delivery
中文I.Function IntroductionThe headquarters can use this function to ship orders, record the expres...