Marketing - WeCom Marketing
Invitation code
Will courses activated by invitation codes be counted towards the subscription volume?
中文Subscriptions will be counted. Courses activated using invitation codes, full - amount coupon d...
Why does it prompt that the invitation code is invalid?
中文The invitation code may be invalid because:1. The invitation code has already been used. You ca...
Can the created invitation codes be deleted after they are invalidated?
中文Yes, it can be deleted. After invalidating the invitation codes in this batch, you can click [D...
What is the validity period of the invitation code?
中文The validity period of an invitation code refers to the time frame during which the invitation ...
Can the invitation code only be used once?
中文Yes, an invitation code (link and number) can only be used once.
What is the validity period of the courses redeemed with invitation codes?
中文The time limit for activating a course with an invitation code is related to your invitation co...
After the invitation code is set to expire immediately, can users who have already received the invitation code still use it normally?
中文After clicking [Invalidate Immediately] on the invitation code in the backend:1. Users who have...
After clicking the invitation code link, an error message saying 'The invitation code has been locked' appears?
中文Reasons for this prompt:If a user clicks on the invitation code link too many times within 24 h...
Can users activated via invitation codes be deleted?
中文Yes, it's possible.Step 1: On the elink management console, click [Marketing Center] - [Invitat...
Can the link of the invitation code generate a QR code?
中文You can convert the link into a QR code. You can perform the operation through the following pa...
Can the invitation code be used only once?
中文Yes, an invitation code (link and number) can only be used once.
Can invitation codes be sent in bulk?
中文Currently, only stores with a Mini Program can send out invitation codes in bulk.If you have al...
How to issue invitation codes to users?
中文For a detailed tutorial on the invitation code function, please refer to:Tutorial on Using Invi...
Can the use of the invitation code be terminated?
中文It can be terminated. You can perform the operation through the following path:On the elink man...
Is there a limit to the number of invitation codes per batch?
中文A maximum of 10,000 invitation codes can be generated per batch. If you need a larger quantity ...
Can the invitation code still be used within its validity period after the online store expires?
中文Invitation codes cannot be used when the online store is closed, while redemption codes can sti...
Can the created invitation codes be deleted after being invalidated?
中文It can be deleted. After invalidating the invitation codes in this batch, you can click [Delete].
Which products support the use of invitation codes?
中文Invitation codes support the use of images, texts, audios, videos, live streams, courses, e-boo...
Can the invitation code be used to redeem courses that are not available for individual purchase?
中文Neither invitation codes nor redemption codes can be used to activate courses that do not suppo...
Does using an invitation code support information collection?
中文Yes, it is supported. Information collection is supported when using invitation codes.
Can multiple people share one invitation code?
中文Each invitation code can only be used once. It is not supported for multiple users to share one...
Can users use the invitation code permanently after obtaining it?
中文Corresponding to the product validity period configured in the teacher invitation code settings...
What's the difference between redemption codes and invitation codes?
中文Redeem code: It is a combination of a series of numbers or letters. Users can use the redeem co...
Will courses activated with invitation codes count towards the subscription volume?
中文It will be counted towards the subscription volume. Courses activated using invitation codes, f...
Tutorial on Using Invitation Codes
中文I. Function Introduction【Invitation Code】 is a feature that enables users to give invitation co...
Coupon
How many ways can users claim coupons?
中文1. Ways for users to actively claim coupons: Claim on the homepage, claim on the course details...
What are the differences between user - claimed coupons and targeted - issued coupons? How can they be used in combination?
中文User redemption means that users redeem coupons through links or on the details page. Targeted ...
Can the coupon be forcibly invalidated?
中文Yes. Merchants can click to end the coupon issuance, and students who have already received the...
Why can some users still use the coupon after it has been manually terminated?
中文Manually ending a coupon means that after you end the coupon, users can no longer claim it. How...
Can the coupon be transferred after it is redeemed?
中文Once a coupon is claimed, it can only be used by the claiming user. Gift-giving of coupons is n...
Why can users still claim the coupon when forwarding the link after unchecking the option to allow sharing the coupon link?
中文If you forward the original link, users can claim [the relevant item], and this cannot be block...
How to view the data after creating a coupon?
中文1. Check the issuance status of coupons:(1) Filter coupons according to your viewing needs.Filt...
How can users use coupons?
中文I. Merchants do not check the option for stackable couponsAfter users receive coupons, they can...
How to control the sharing of coupons or stop their issuance?
中文1. Control the sharing of coupons:When creating (editing) a coupon, check or uncheck the sharin...
How can users view their own coupons?
中文Users can view their coupons in [Personal Center] - [Coupons]. Coupons are divided into three c...
Coupon Usage Tutorial
中文I. Function Introduction【Coupons】 are a marketing tool that allows users to enjoy discounts whe...
Why can't students see the coupon after it's been applied to a specific product?
中文To provide users with a better experience, the system has set multiple constraint rules for dis...
Frequently Asked Questions about Post-coupon Price and Automatic Coupon Redemption
中文1. Can the post - coupon price and automatic coupon redemption be disabled?Answer: Yes, you can...
Tutorial on Using Coupons in Combination
中文I. Function IntroductionThe coupon feature of the marketing tool has been updated! A new coupon...
Introduction to the rules for stacking coupon usage
中文1. Coupon stacking rules:Parallel stacking. Both full - reduction coupons and discount coupons ...
Tutorial on selecting applicable products for coupons grouped by product
中文I. Feature IntroductionThe coupon feature in marketing has been updated! A new 'Select by produ...
Group buying
How to create a Joint Orderg activity?
中文Enter the elink Online Store [Management Console], click [Joint Orderg] under the [Marketing] f...
Can I cancel a Joint Orderg event after initiating it?
中文After a student initiates a group purchase, they cannot cancel it within the validity period of...
If virtual group formation is set and you want to stop the Joint Orderg activity, will those who haven't succeeded in forming a group still be considered successful?
中文This issue can be divided into the following three scenarios:1. For users who have successfully...
How to change the QR code for a successful Joint Orderg?
中文There are two ways to change the QR code that pops up upon successful Joint Orderg:1. If the co...
How many new users can be set as the minimum number for each group in the Joint Orderg activity?
中文For regular Joint Orderg and tiered Joint Orderg, there is no limit on the number of new users ...
Can users who have participated in a Joint Orderg activity for a certain course use the invitation code or redemption code for that course?
中文If the user fails to successfully form a group purchase and obtains the course using an invitat...
Does the system support enabling both simulated group formation and over - capacity group formation for Joint Orderg?
中文Yes, it is supported. Both simulated group formation and over - capacity group formation for Jo...
How can users participate in Joint Orderg?
中文You need to create a group-buying activity in the store backend first. After creation, users ca...
Is there a difference between the event time and the group formation time limit for Joint Orderg activities?
中文The event time of a Joint Orderg activity refers to the time period set by the merchant for the...
What is an oversubscribed group purchase?
中文After enabling oversubscription for group purchases, if the number of participants in a specifi...
Can the group-buying activity be set up without a group leader?
中文Joint Orderg activities must have a group leader.
What is the simulated group formation for Joint Orderg?
中文Enable simulated group formation. When the group - buying time limit expires or the group - buy...
Can I modify the Joint Orderg settings if I set them incorrectly?
中文There are the following three situations:1. Once a group-buying activity is created and is in t...
How long does it take for users to get a refund after a group-buying fails?
中文If the Joint Orderg fails, the paid fees will be refunded to the user's payment account via the...
Can users change to purchase at the original price during the group-buying event when they participate in the event while purchasing a course?
中文Since the user has already participated in the group-buying activity, they are temporarily unab...
Can promoters earn commissions for successfully promoting group-buying courses?
中文Joint Orderg supports the promotion function for promoters, who can earn commissions.If a sub -...
Can users get a refund for course products purchased through Joint Orderg if they no longer want them?
中文If the Joint Orderg fails, a refund will be automatically processed within 24 hours after the f...
Can users who have already purchased this membership course renew their membership through Joint Orderg again?
中文For membership benefits with a validity period of 365 days, if you have purchased this membersh...
Redeem code
Does the redemption code support information collection?
中文Redeem codes support the use of the information collection function. However, only one course c...
If multiple courses are selected when creating a redemption code, can one code be used to redeem all the courses?
中文Yes, all the courses added when creating the redemption code can be redeemed.
Where can I increase the quantity of redemption codes?
中文On the list page of the Marketing Center - Redeem Codes, you can add them in [Code Library] - [...
If a user purchases a course with a coupon redeemed by a redemption code, can the promoter still receive a commission?
中文Yes, it is supported. After using the coupon for deduction, the referral commission is calculat...
What is the maximum inventory that can be added for the redemption code?
中文The maximum number of inventory that can be added at one time for a redemption code is 10,000, ...
The redemption code activity has ended. How can I delete it?
中文In the Admin Console, go to [Marketing Center] - [Redeem Codes] - [Delete]. Once deleted, the c...
How to invalidate a batch of redemption codes?
中文In the management console, go to [Marketing Center] - [Redeem Codes] - [Deactivate]. This opera...
Can I use the existing coupons in the coupon library when creating and adding coupons in the redemption code?
中文Yes, it already supports directly invoking existing coupons using redemption codes.
Can the redemption code be used simultaneously with other marketing campaigns?
中文Redeem codes are not eligible for use in conjunction with other marketing campaigns.
Can the redemption code be transferred to others for use?
中文Yes, but each redemption code can only be used once.
Does the Mini Program support redemption codes?
中文Yes, the Mini Program supports redemption codes.
Where can I view the redeemed courses and coupons?
中文Hello, the products redeemed by users can be viewed in [Personal Center > My Purchases] on the ...
Where can I redeem the redemption code?
中文Hello, users can click [Personal Center] - [Redeem Center] at the bottom of the store homepage ...
How to use the redemption code feature?
中文(1) Create a redemption code. Log in to the backend, click [Marketing Center] - [Redemption Cod...
What are some examples of scenarios where redemption codes can be used?
中文1. An online store wants to expand its sales channels. By using the redemption code function, i...
What are redemption codes?
中文A redemption code is a combination of numbers or letters. Users can use redemption codes to red...
Product recommendation
What is the product recommendation function?
中文After merchants enable the product recommendation feature, the [Featured Courses] module will b...
What are the use cases for product recommendations?
中文During the operation process, merchants can use this feature to configure the courses they want...
Is there a limit to the number of products that can be added for product recommendation?
中文There is no upper limit for adding quantities, and you can add items freely according to your o...
What are the display rules for recommended products?
中文Randomly recommend 6 products from the recommended product list. The recommended products on di...
What operations can recommended product merchants perform?
中文Merchants can centrally manage recommended products through the recommendation list, including ...
Where will the courses participating in product recommendations be displayed?
中文Courses participating in product recommendations will be displayed in the [Related Recommendati...
Which courses can be added to the product recommendations?
中文Available products for addition include columns, large columns, memberships, articles, audio, v...
Where is the entrance to the product recommendation function?
中文Log in to the elink management backend - [Marketing] - [Marketing Campaigns] - [Product Recomme...
How to add recommended products to the product recommendation feature?
中文In the module of 【Marketing Center】-【Product Recommendations】-【Add Recommended Products】, custo...
Product Recommendation Usage Tutorial
中文I. Function Introduction【Product Recommendation】 is a tool that helps merchants increase the ex...
Flash sale
Does the flash sale support information collection?
中文Flash sales support information collection.
Do promoters get commission for promoting courses in flash sales?
中文Flash sales support the promoter function. The promotion button will also be displayed on the d...
Why is the appointment flash sale button grayed out and unclickable?
中文You need to enable preheating before enabling reservations, and the reservation function requir...
Why didn't the reserved users receive the reminder for the flash sale event?
中文Due to WeChat's rule restrictions (users need to interact with the Official Account within 48 h...
Can all users make purchases if the pre - reservation for the flash sale is not enabled?
中文Yes. If preheating is enabled but reservation is not, all users can participate in the flash sa...
If the reservation function is enabled for the flash sale event, can only users who have made a reservation make a purchase?
中文If appointment is enabled, users need to make an appointment to participate in the flash sale. ...
What is the process for a flash sale event?
中文A flash sale event consists of two phases: the pre - sale phase and the sales phase.Set a perio...
How to create a flash sale event?
中文1. Create an event. In the [Marketing Center] - [Flash Sale], click "Create Flash Sale" to navi...
Pay and Get Gifts
Can the Pay-to-Get-Gifts campaign offer both coupons and redemption codes simultaneously?
中文Currently not supported. You can only choose either "Offer Coupons" or "Offer Redeem Codes".
Can the Pay-to-Get-Gifts campaign be combined with other marketing campaigns?
中文Payment rewards can be used in combination with coupons, promo codes, limited-time discounts, a...
Can I set up payment rewards for all purchases in the online store?
中文You can add a maximum of 50 products from your own store to the "Pay and Win Gifts" promotion (...
Can the same product participate in two or more Pay-to-Get-Gifts campaigns simultaneously?
中文Currently, it is not supported. If Product A has already participated in a certain Pay to Win p...
Invite friends to watch
Ask friends if information collection is supported?
中文Direct purchasers support information collection, but those who are shared with through the 'In...
Do the discontinued products support the feature of inviting friends to view?
中文Yes, it is supported. You can invite friends to view the out-of-sale products.
Promotional code
Differences between promo codes and coupons
中文All belong to paid conversion tools.1) Promotion codes are used for cross - border/cross - plat...
Differences between discount codes, redemption codes, and invitation codes
中文All belong to customer acquisition tools.1) Promo codes are used for cross - border/cross - pla...
Association between promo codes and other features
中文1) Promo codes support Pay-and-Get Rewards: After C-end users complete payment (non-zero orders...
Valuable coupons
Which marketing tools support paid coupons?
中文Currently, paid coupons support coupons, promo codes, Joint Orderg, limited-time discounts, pro...
What is the order status after placing an order with a valuable coupon?
中文Paid coupons are delivered by the system. After placing an order, the learner's end will show a...
Which store decoration capabilities are supported for paid coupons?
中文Currently, store component decoration is not supported. However, merchants can place paid coupo...
Are price adjustments allowed for products participating in marketing campaigns?
中文Currently only supportsPrice adjustments for "valued coupons" under certain restrictionsPrice a...