Content - Courses (including content management)
Training camp
Course membership
Does the validity period of membership courses support custom settings?
中文The validity period of membership courses supports custom settings. You can also select existin...
Can sub - categories be added to the membership courses?
中文Membership courses can include columns and single-item courses, but adding large columns is not...
How to set the membership price and validity period?
中文You can set the membership price information, strike-through price, and membership validity per...
How to add membership benefits?
中文1. Add from existing single itemsIn the membership content management, click to add membership ...
Column
How to enable the table of contents display for a column?
中文Merchants log in to the elink backend, go to [Course Management] - [Columns], select [More] for...
What's the difference between a column and a major column?
中文A column is a collection of multiple single products, which can meet the scenario requirements ...
How to enable update reminders for a column?
中文You will receive a message notification when the column is updated. You can go to [Settings] → ...
How to remove a single product after associating it with a column?
中文If your single product is associated with a column, you can edit the single product and select ...
If the same product is associated with two courses, can users access the un-purchased course for free?
中文When the same course is associated with two paid columns and a user only purchases one of the c...
How to add products to a column
中文In the column list, click on the column to which you want to add content. Then click [Details] ...
How to set the preview content for a column?
中文Merchants can set audio, videos, images and texts, live streams, and e-books in the column as f...
What's the purpose of enabling the catalog display for a column?
中文After enabling the catalog display for the column, users who haven't purchased the column can v...
Special Column
How to enable the major column directory?
中文1. On the list page of [Major Columns], find the major column that needs to be set.2. Click [··...
Will users be notified after the major column is updated?
中文You will receive a message notification when the major column is updated. You can enable the se...
How to add a column within a major column?
中文In the major column list, click on the major column where you want to add content, then click [...
How to set the preview content for the major section?
中文You cannot set the entire column for users to preview in the major column. However, you can set...
Text and images
How to set the listing and delisting of graphic products?
中文1. When creating/editing a product, merchants can set the product to be listed. When you set th...
How to enable information collection for image-text courses?
中文I. Function DescriptionThe information collection function allows you to customize the collecti...
How to create a new graphic product?
中文1. Enter the page: Select [Articles] from [Content Management] → [Create New Article] to enter ...
What is the preview content?
中文1. When a product is set as paid, users who haven't purchased the graphic course can only view ...
What is text anti-copying?
中文Text anti-copy is a feature that prevents your paid content from being pirated. After enabling ...
Can local audio and video files be added under the graphic details?
中文Yes, you can add local audio and video files under the text and image details.
Why is the course price display grayed out and cannot be edited?
中文Hello, if your course has participated in marketing activities such as flash sales, group buys,...
How to use the editor?
中文Rich Text Editor: Supports text editing, image insertion, audio insertion, video insertion, lin...
After creating an image-text course, how can merchants share the image-text product with learners?
中文Click [Share] in the graphic list to display the QR code and link. Learners can open WeChat, cl...
Tutorial on Using Strikethrough Prices
中文I. What is the strikethrough price?The strikethrough price refers to the price of a product dis...
Tutorial on Using the Rich Text Editor
中文I. Function DescriptionThe rich text editor supports text editing, image insertion, audio inser...
What products do not support guiding users to join the community on the product detail page?
中文Super Memberships, physical products, and education and training courses do not support group j...
Which courses support guiding users to join the community before purchase?
中文Paid courses (supporting individual sales) support guiding users to join the community before p...
Tutorial on Batch Operations for Courses
中文I. Feature IntroductionProvide merchants with the ability to create and manage courses in batch...
Instructions for adjusting the cover image size
中文I. Function IntroductionCurrently, the cover ratios of various types of courses and products o...
Audio
How to set the online and offline status of audio products?
中文1. When creating/editing a product, you can set the product to be listed.If you set the product...
What's the benefit of joining the recommendation?
中文After enabling the product recommendation function, there will be a [Related Recommendations] m...
Does the audio support variable playback speed or continuous play?
中文1. Playback at Different Speeds:Users can adjust the audio playback speed when listening to aud...
After creating an audio course, how can merchants share the audio product with learners?
中文Click [Share] in the audio list to display a QR code and a link. Learners can open WeChat, clic...
How to handle audio upload/playback failures?
中文I. When audio upload fails, such as the failure to upload audio content, please check according...
Is the uploaded audio available for export?
中文You cannot directly export audio files in the [Audio] section of [Course Management]. However, ...
What should I do if the audio cannot be played or the transcoding has not been completed for a long time?
中文To provide a better course learning experience for students, we aim to improve the audio qualit...
Video
How to set the listing and delisting of video products?
中文1. When creating/editing a product, you can set the product to be listed.If you set the product...
After creating a video course, how can merchants share the video product with learners?
中文Click [Share] in the video list to display a QR code and a link. Learners can open WeChat, clic...
What should I do if the video keeps being transcoded during upload?
中文After the video is successfully uploaded, video transcoding is required. Generally, video trans...
What are video pre-roll ads?
中文Video posters refer to the preview images (i.e., video cover images) displayed before video pla...
Is there a limit to the number of videos that can be uploaded?
中文There is no limit to the number of video courses you can upload, but you can only upload 2000 v...
Is the uploaded video exportable?
中文You cannot directly export videos in the [Video] section of [Course Management]. However, the u...
How to handle the situation where the video is always in the transcoding process or the transcoding fails?
中文It is recommended to use Format Factory software for re - encoding and uploading.
Does the video course support the function of variable-speed playback?
中文Yes, it is supported. The video course editing page supports playback at different speeds by de...
Does the video support the continuous playback function?
中文Currently, the video courses in the column are set to play continuously by default. You can cli...
Video transcoding rules
中文I. Purpose of Transcoding1. The purpose of uploading and transcoding is to uniformly adapt vide...
What should I do if the video fails to play or the transcoding takes too long to complete?
中文To provide students with a better course learning experience, we aim to make course videos clea...
E-book
What formats are supported for uploading e-books?
中文E-books support PDF and EPUB formats. Currently, PDF e-books do not support the functions of hi...
Can the background and font size of e-books be adjusted?
中文E - book background: For EPUB e - books, you can adjust the background theme, while PDF e - boo...
How to set up trial reading content?
中文1. If the product is set to be free, users can directly view the complete e-book content.2. If ...
How to display e-books on the homepage?
中文When setting up the store homepage, you can select [Product Components] - [Product Collections]...
How to turn the pages of an e-book?
中文You can click on the left or right blank space of the e-book to turn the page.
How to adjust the font size of e-books?
中文On Android devices, you can select [Adjust Font Size] from the three dots in the upper right co...
In-class test
Where can I configure the question pop-up time?
中文In the [Create/Edit In-class Quiz -> Question Selection List], manually configure the pop-up ti...
Does the correctness of the question answer affect the ability to continue watching?
中文Whether your answers to the questions are correct or incorrect will not affect your continued v...
Will the system conduct a check every time a user enters the course?
中文During the learning process of a course, once a user has completed a section, the corresponding...
When the progress bar can be dragged, if you drag the progress bar to skip the question popup time, will the questions still pop up?
中文You can drag the progress bar beyond the question pop-up time, and the questions will not pop u...
Will courses with duplicate detection enabled be checked every time a user enters the course?
中文For courses with duplicate detection enabled, a detection question will pop up every time the c...