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Tutorial on Using Payment Success Message Reminders
中文I. Feature IntroductionAfter the user's payment is successful, they will receive a payment success message. By opening the template message or SMS, users can jump to the order details page via the link.II. Purpose of UseUsers can find the corresponding order...
Tutorial on Privacy Protection Usage
中文I. Function IntroductionPrivacy protection can effectively safeguard the privacy of learners. When a learner's nickname contains a phone number, the phone number in the nickname will be hidden when the learner comments in the live - streaming room. The instr...
How can learners find the courses they've purchased from me?
中文I. Scenario Description:After purchasing a course, learners can quickly find their purchased courses through the following methods.II. Methods:Learners can search for the [elink Mini Program] on WeChat or download the [elink APP] to view their purchased cour...
What causes the incorrect statistical data of trainees' transactions?
中文The transaction statistics on the user details page are calculated based on orders, while the activation records represent the course entitlements the user possesses.If there are course activation records for a user that are not reflected in the transaction ...
Promoter Function Service Agreement
中文【Important Notice】Before using the elink Online Store Promoter function, please carefully read and understand the Promoter Function Service Agreement (hereinafter referred to as "this Agreement"), especially the clauses that are marked in bold, underlined, o...
Tutorial on Using Coupons in Combination
中文I. Function IntroductionThe coupon feature of the marketing tool has been updated! A new coupon stacking setting has been added, allowing multiple coupons to be used in a single order, meeting merchants' needs for more marketing strategies such as full - amo...
Introduction to the rules for stacking coupon usage
中文1. Coupon stacking rules:Parallel stacking. Both full - reduction coupons and discount coupons can be stacked.There is no upper limit on the number of stacked coupons, butonly one coupon from the same batch can be used at a time.For example, for an order wit...
How to set the minimum purchase quantity for products
中文I. Feature IntroductionCan be setPhysical productsorPaid couponsMinimum order quantity to control the minimum number of items a user can purchase each time.II. Use CasesIf the unit price of the physical products sold by the merchant is low, the merchant can ...
Tutorial on Using Product Purchase Limits
中文I. Function IntroductionIn scenarios such as clearance sales at low prices or new product launches, merchants can set purchase limits for products, restricting the number of items each user can purchase within a certain period. This helps merchants control i...
Common Questions about Product Purchase Limits
中文1. How is the product purchase limit calculated?A: After setting the start time of the purchase limit, before the end time of the purchase limit, the number of items ordered by the user (per account ID) is counted towards the purchase limit. The number of it...
Guidelines for Appealing Duplicate Names of Online Stores
中文When merchants register or modify the name of an Online Store and are prompted that the store name is already in use, if they believe they have the right to use the name, they can file an appeal with elink.Please provide the following materials toshenhe@xiao...
Going live on a computer - Tutorial for using the web version
中文I. Feature Introduction The web-based instructor terminal is a tool for elink instructors to conduct live streams on the web. It is suitable for scenarios that require desktop sharing, PPT courseware display, and instructor appearance. Compared with the co...
Third-party streaming to the elink live streaming room
中文I. Function IntroductionThis function allows merchants to push the live - streaming footage from other platforms to the elink live - streaming room, where the live - streaming footage will be synchronously displayed.II. Purpose of UseWith this function, merc...
How can instructors watch the live stream from the perspective of students?
中文I. Function IntroductionThe "Watch Live Stream" feature is a general capability for instructors. It provides instructors with an entry to switch to the viewer's perspective, enabling them to create a live streaming room with a better user experience.II. Purp...
Tutorial on Using Live Commerce Comment Review
中文I. Function IntroductionIn the specific live streaming room settings - Comment Settings, after enabling the [Comment Review] function, merchants can review the comments in the live streaming room. After confirming that the comments meet the merchants' requir...
Tutorial on Using the Overview
中文The AI Assistant - Overview page is the first page you see after entering the management console. It provides an overview of the overall store's business operations. Next, we'll introduce the main modules of the overview page:I. AI AssistantThe AI assistant ...
How to download live replay videos using the [m3u8 Downloader]?
中文I. Feature IntroductionTo prevent merchants from waiting too long for video transcoding or encountering transcoding failures, install the 'm3u8 Downloader' to immediately download live replay videos.II. Use ScenariosScenario 1: Live Management - Live Details...
Introduction to customer statistics details
中文I. Indicator Definitions1. Total number of customers: The total number of customers added by enterprise members within the visible range of this application.2. Number of newly added customers: The number of new customers added by enterprise members within th...