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Can I watch the replay and download the live stream after it ends?

Live broadcast Common Questions about Live Streaming

中文Video live streaming: After the live stream ends, merchants can enable the playback in [Live St...

Updated 1 month ago by Admin

Can I set a fee for the live replay after a free live commerce session ends?

Live broadcast Video live streaming - Real-time video ...

中文Currently, only one sales status can be set for a live stream, regardless of whether it is befo...

Updated 1 month ago by Admin

Can I see the real number of viewers in the live streaming room?

Live broadcast Live Streaming Management and Operation

中文Yes, you can enter the live streaming list in the backend and click [Details > Data Analysis] t...

Updated 1 month ago by Admin

Can elink's live streaming share the instructor's desktop?

Live broadcast Live broadcast configuration

中文Yes, after creating a video live stream, you can use the web version, elink Live client, elink ...

Updated 1 month ago by Admin

Can I export the leaderboard?

Live broadcast Common Questions about Live Streaming

中文Yes, it's possible.You can enter the live streaming list page, select the corresponding live st...

Updated 1 month ago by Admin

Can external links be posted in the live streaming room?

Live broadcast Live marketing interaction

中文External links can be sent.1. Links sent by instructors:Clicking on a link in the live streamin...

Updated 1 month ago by Admin

Black borders or incomplete display in the live streaming video

Live broadcast Common Questions about Live Streaming

中文I. Black borders on the screen● Scenario 1: Black borders appear during screen sharing○ Example...

Updated 1 month ago by Admin

Are there any requirements for the mobile phone to download files during live streaming?

Live broadcast Live marketing interaction

中文No requirements

Updated 1 month ago by Admin

After successfully configuring live streaming, why can't students see the video?

Live broadcast OBS Streaming

中文After streaming, students won't immediately see the streaming screen. There's approximately a 1...

Updated 1 month ago by Admin

After starting the live video streaming, do I need to click the “Start Live” button on the management console?

Live broadcast Video live streaming - Real-time video ...

中文No. After the live streaming starts pushing the stream, the status of the live streaming will c...

Updated 1 month ago by Admin

After entering the live course, why does the invitation card button sometimes appear and sometimes not?

Live broadcast Live Streaming Management and Operation

中文The button to invite friends is displayed on the details page and will not be shown after enter...

Updated 1 month ago by Admin

Tutorial on Using the Overview

Home Page Overview

中文The AI Assistant - Overview page is the first page you see after entering the management consol...

Updated 1 month ago by Admin

A lecturer is currently live streaming. What will happen if another lecturer enters the live streaming room and starts a live stream?

Live broadcast Live broadcast terminal

中文PS: If there are any discrepancies between your actual operations and the table, please contact...

Updated 1 month ago by Admin

After enabling ultra-low latency live streaming, can users enjoy ultra-low latency when watching on all devices?

Live broadcast Live broadcast configuration

中文After enabling ultra-low latency live streaming, ultra-low latency is supported when viewing on...

Updated 1 month ago by Admin

Why can the number of participants still be seen in the live stream even after setting the [Hide Views] option?

Home Page Information hiding

中文To hide the number of visitors to the live streaming room, you also need to set the number of p...

Updated 1 month ago by Admin

Where can I set the store logo?

Home Page Brand image

中文After clicking on [AI Assistant] at the top of the management console, click [Settings] - [Stor...

Updated 1 month ago by Admin

Tutorial on Using the Course Marketplace (Online Store)

Internal Training Management (formerly ... Course Mall

中文I. Feature IntroductionThe Course Mall collaborates with top instructors and training instituti...

Updated 1 month ago by Admin

What data does the information hiding feature support hiding?

Home Page Information hiding

中文Information hiding supports hiding product sales/subscription numbers, the number of updates fo...

Updated 1 month ago by Admin

What is the relationship between role management and employee management?

Home Page Role management

中文You can create relevant job roles and set permissions in the role settings. When adding employe...

Updated 1 month ago by Admin

When will the operation records in the store backend be synchronized in the operation log?

Home Page Store settings

中文The operation records on the management console are synchronized in real-time.

Updated 1 month ago by Admin