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1551 total results found

自提发货操作指引

交易 订单管理

English一、  功能介绍总部可以通过此功能,进行订单发货,记录发往门店的商品的快递单号,以及该订单的物流轨迹,商家可在B端查看物流状态,用户可在C端查看商品运输状态。注意:商家需自行联系快递下单,统计快递单号等信息。二、  使用目的为用户展示商品到店情况,当订单是“待提货”状态时,用户可前往提货。三、  使用场景小敏的店铺有很多线下门店,总部会将商品发往不同的门店,但是商品运输需要一定的时间,用户不知道商品是否到店,并且如果商品已发往门店,用户申请了退款,小敏不知道这笔订单此时是否在运输状态,因此通过自提备货...

source
elink-help-center
language
zh
source_row
1406
legacy_first_id
465
legacy_second_id
414

Operation Guide for Self-pickup Delivery

Transaction Order management

中文I.Function IntroductionThe headquarters can use this function to ship orders, record the express tracking numbers of the goods sent to the stores, and the logistics tracking of the orders. Merchants can view the logistics status on the B - end, and users can...

source
elink-help-center
language
en
source_row
1406
legacy_first_id
465
legacy_second_id
414

Tutorial on Using the New Version of the Mobile Check-in Feature

Content - Interaction Management Check in

中文I. Upgrade InstructionsPunch-in is a tool that integrates community interaction, interest-based learning, assignment distribution, effect verification, and fun challenges. Currently, to provide a better punch-in experience, a version upgrade is about to be c...

source
elink-help-center
language
en
source_row
1424
legacy_first_id
1350
legacy_second_id
364

新版打卡移动端使用教程

内容-互动管理 打卡

English一、 升级说明打卡是一款集社群互动、兴趣学习、作业布置、检验效果、趣味闯关为一体的工具,目前为了更好的打卡体验,即将对打卡移动端(包括鹅打卡小程序,以及店铺H5、小鹅通学员端APP、小鹅通学员端小程序的打卡模块等)进行版本升级,下面将对升级内容进行介绍。二、  升级内容1.  打卡主页-突出任务板块学员进入打卡主页后,首先会看到「任务栏」,通过点击【动态】标签即可切换到「动态栏」,方便学员一进入打卡即可知道当前有哪些任务需要完成,同时可以带着任务去参考、学习他人的打卡内容。2. 打卡主页-工具栏整合打...

source
elink-help-center
language
zh
source_row
1424
legacy_first_id
1350
legacy_second_id
364

Tutorial on selecting applicable products for coupons grouped by product

Marketing - WeCom Marketing Coupon

中文I. Feature IntroductionThe coupon feature in marketing has been updated! A new 'Select by product group' function has been added for applicable products. Merchants can select a product group to batch set the applicable products for coupons. Moreover, by modi...

source
elink-help-center
language
en
source_row
1426
legacy_first_id
315
legacy_second_id
375

How to log in to the Online Store

User Guide Basic operations

中文1. Log in to the Online Store via the web   Login URL: https://admin.xiaoe-tech.com/t/account/muti_index#/chooseShop   Note: To use the backend stably, it is recommended to use Google Chrome; all functions can be managed via the web link.2. elink Merchant Ed...

source
elink-help-center
language
en
source_row
1442
legacy_first_id
38
legacy_second_id
133

视频课增强防护功能使用指南

设置-店铺 版权保护

English功能说明:开启风险控制并上传视频素材后,该视频素材所引用的视频课仅支持在App端观看,搭配智能素材加密技术,有效防止多渠道盗课路径; 风险防控视频素材仅支持在视频课使用,暂不支持除视频课以外的类型,如直播回放、录屏直播、富文本视频等。实现方式:通过对视频文件做私有加密,只能通过App端的小鹅通播放器进行解密播放,有效防止因视频链接外泄导致的盗课行为。终端限制:因网页和小程序的前端代码比较容易被反编译,导致在网页和小程序终端无法做到有效的私有加密播放,因此增强防护限制了播放终端,目前只能使用“小鹅通学员...

source
elink-help-center
language
zh
source_row
1428
legacy_first_id
317
legacy_second_id
1254

优惠券按商品分组选择适用商品的使用教程

营销-企微营销 优惠券

English一、  功能介绍营销-优惠券功能更新啦~适用商品新增“按商品分组选择”功能,可以通过选择某个商品分组来批量设置优惠券可用商品,并且可以通过修改商品分组内容实现批量修改优惠券可用商品,提升商家营销运营效率。二、  使用目的提升商家在多优惠券场景下的运营效率。三、  使用场景场景一:【批量设置可用商品】商家在有新的营销活动时,活动范围包含大量商品,此时可以将这些商品都放入同一商品分组中,然后在优惠券设置对应分组即可,并且未来其他优惠券也可以引用这个分组。场景二:【批量修改优惠券】商家有商品上新时,需要将新...

source
elink-help-center
language
zh
source_row
1426
legacy_first_id
315
legacy_second_id
375

Common issues and solutions for silent screen sharing in elink Live

Live broadcast Live screen sharing

中文When using the elink Live PC client for screen sharing, if there is no desktop audio, you can handle it according to the following cases and methods.Problem Directory:1. Desktop audio is not selected, resulting in no sound.2. On Mac devices, desktop audio is...

source
elink-help-center
language
en
source_row
1444
legacy_first_id
312
legacy_second_id
1332

User Guide for Enhanced Protection Function of Video Courses

Settings - Store Copyright protection

中文Function Description: After enabling risk control and uploading video materials, the video courses referenced by the video materials can only be viewed on the App. Combined with intelligent material encryption technology, it effectively prevents multi-channe...

source
elink-help-center
language
en
source_row
1428
legacy_first_id
317
legacy_second_id
1254

如何登录店铺

使用指南 基础操作

English1.  网页登录店铺     登录网址:https://admin.xiaoe-tech.com/t/account/muti_index#/chooseShop     注意:为了可以稳定使用后台,推荐使用谷歌浏览器;网页链接可使用全部功能管理。2.  小鹅通商家版APP     进入手机应用商店搜索“小鹅通商家版”获取APP,通过APP登录店铺     注意:手机端APP只有部分功能管理              3.  小鹅通商家版小程序     在微信搜索“小鹅通商家版小程序”可进入小程序界面...

source
elink-help-center
language
zh
source_row
1442
legacy_first_id
38
legacy_second_id
133

Tutorial on Opening Accounts for Stores/Regions

Store Store Management

中文Individuals can open an YeePay account by following the tutorial in the link below.Tutorial for individuals to open an YeePay account for in-store checkout.Self-employed individuals/enterprises can open an YeePay account by following the tutorial in the link...

source
elink-help-center
language
en
source_row
1445
legacy_first_id
1319
legacy_second_id
1320

门店/区域开户教程

门店 门店管理

English小微(个人)通过以下链接教程开通易宝账户门店结账易宝开户-个人教程个体工商户/企业通过以下链接教程开通易宝账户门店结账易宝开户-个体工商户/企业教程

source
elink-help-center
language
zh
source_row
1445
legacy_first_id
1319
legacy_second_id
1320

鹅直播屏幕共享无声常见问题及解决方案

直播 直播屏幕共享

English当使用鹅直播PC客户端进行屏幕共享时,若出现桌面音频无声问题可根据以下案例及方法处理问题目录:1、未勾选桌面音频,导致无声2、Mac设备,已勾选桌面音频,共享腾讯会议、ZooM、VooV等会议软件无声3、Mac设备,已勾选桌面音频,弹出"共享电脑声音开启异常"弹窗1、未勾选桌面音频,导致无声解决方案:勾选桌面音频后,重新共享2、Mac设备,已勾选桌面音频,共享腾讯会议、ZooM、VooV等会议软件无声解决方案:受限于Mac系统,选中共享电脑声音或者选中会议软件时,均需在对应会议软件设置扬声器为TRTC...

source
elink-help-center
language
zh
source_row
1444
legacy_first_id
312
legacy_second_id
1332

Announcement on the Adjustment of the Review Mechanism for Content/Physical Product Release

Agreements and Rules Rule publicity area

中文To further optimize the platform ecosystem, elink will adjust the review mechanism for content/physical product publishing. This adjustment will take effect on December 15, 2024 (to be confirmed). The specific adjustments are as follows:(1) Some physical pro...

source
elink-help-center
language
en
source_row
1446
legacy_first_id
503
legacy_second_id
1316

内容/实物发布审核机制调整公告

协议与规则 规则公示区

English为进一步优化平台生态,小鹅通将调整内容/实物发布审核机制,该调整于2024年12月15日(待定)生效。具体调整如下:(1)部分实物商品需要对应的资质才可上架,已上架商品不受影响(编辑操作除外)。小鹅通商品资质要求详见《小鹅通商品资质要求》(2)内容/实物创建后需审核通过才可发布(预计15分钟内完成审核),请各位店铺运营者在后续运营环节注意预留审核时间(3)内容/实物新增审核状态,帮助商家及时掌握内容审核进度本次调整涉及的内容/商品类型如下:模块内容/实物具体调整商品实物商品部分商品需要资质增加审核状态...

source
elink-help-center
language
zh
source_row
1446
legacy_first_id
503
legacy_second_id
1316

直播用户管理数据说明

直播 直播管理与运营

English1.【直播详情-用户运营-用户管理】当中的“累计获得积分”包含了哪些积分?数据澄清:该数据指,本直播间内用户累计获得的积分总和,包含抽奖获得的积分奖品、任务获得的积分奖励、领取的积分红包和参与分享有礼获得的积分奖励。注意:该数据——直播累计获得积分自2024年8月9日 00:00开始统计,在此之前用户在直播间获得的积分将不会被统计在内。附:以下圈出会被统计到的积分发放功能

source
elink-help-center
language
zh
source_row
1448
legacy_first_id
312
legacy_second_id
347

Data description of live commerce user management

Live broadcast Live Streaming Management and Operation

中文1. In [Live Details - User Operations - User Management], the "Cumulative Points Earned" includes which types of points?Data Clarification:This data refers to the total cumulative points earned by users in this live - streaming room, includingPoints won from...

source
elink-help-center
language
en
source_row
1448
legacy_first_id
312
legacy_second_id
347