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1775 total results found

班课计费规则

在线课堂-班课 计费规则

English班课功能将于2022年01月08日0:00(GMT+8)停止流量免费补贴政策,正式恢复收费。以下为最新的收费规则:班课流量费按照班型进行收费:1、计费规则:单节课费用 = 实际上课总时长 x 班型单价举例:上课学员20名,班型1v6,上课时间30分钟,即0.5小时实际上课总时长=20x0.5=10小时本节课费用=10 x 3=30元2、特别福利:单节课最高收取200人费用,超过200人部分不计费!*注意事项:1、按照学员实际学习时长计费,未开课不计费、未进入教室不计费;2、教室内学员不论是否上台都需计...

source
elink-help-center
language
zh
source_row
782
legacy_first_id
458
legacy_second_id
462

What qualifications are required to sell physical goods?

Transaction Qualification requirements

中文According to the provisions of national laws and regulations, when you operate in specific industries and sell physical goods, you need to meet the corresponding qualification requirements. You can refer toelink Industry Access Rules

source
elink-help-center
language
en
source_row
792
legacy_first_id
465
legacy_second_id
468

更换店铺管理员使用教程

首页 店铺设置

English一、功能介绍店铺在经营过程中会遇到管理员(负责人)变动的情况,以往需要找客服走流程,现在可以自助更换店铺管理员。二、使用目的当店铺需要更换管理员时,可自助更换,安全又高效三、操作路径商家端:商家后台 AI助手 → 设置 → 店铺设置 → 店铺管理员四、使用教程第一步:店铺设置页点击更换按钮(管理后台)在店铺设置页找到店铺管理员,点击【更换】按钮。**特别注意:1、需要原店铺管理员验证通过才允许更换2、30天内仅允许更换1次3、老账号会有弹框提示,账号升级后才可更换第二步:管理员身份验证(H5店铺)1、...

source
elink-help-center
language
zh
source_row
793
legacy_first_id
310
legacy_second_id
327

Video transcoding rules

Content - Courses (including content ma... Video

中文I. Purpose of Transcoding1. The purpose of uploading and transcoding is to uniformly adapt videos to the mainstream video sizes and formats compatible with online playback on most mobile devices.2. Transcoded videos can be opened and played faster and more s...

source
elink-help-center
language
en
source_row
794
legacy_first_id
1349
legacy_second_id
336

售卖实物商品需要什么资质要求?

交易 资质要求

English根据国家法律法规的规定,您在经营特定行业,售卖实物商品时,需具备相应资质要求,具体可以查阅小鹅通行业准入规则

source
elink-help-center
language
zh
source_row
792
legacy_first_id
465
legacy_second_id
468

视频转码规则

内容-课程(含内容管理) 视频

English一、转码目的1、上传转码是为了将视频统一适配为兼容大多数移动端在线播放的主流视频大小和格式;2、转码后的视频能在用户端更快更流畅的打开和播放;3、同时也节省网络带宽成本和用户流量成本;二、转码规则所有上传的视频都会交由腾讯云进行转码的。转码的规则为分阶段向下转码:大于1080P(分辨率达到1920*1080):转码成1080p;小于1080p大于720P:转码成720p;小于720P大于480P:转码成480p;小于480P大于360P:转码成360p;在考虑国内的网络带宽情况下,尽量保持清晰度的情况...

source
elink-help-center
language
zh
source_row
794
legacy_first_id
1349
legacy_second_id
336

Tutorial on Changing the Store Administrator

Home Page Store settings

中文I. Feature IntroductionDuring the operation of an online store, there may be changes in the administrator (person - in - charge). In the past, it was necessary to contact customer service to go through the process. Now, you can change the store administrator...

source
elink-help-center
language
en
source_row
793
legacy_first_id
310
legacy_second_id
327

Which marketing tools are supported by the physical product e-commerce function?

Transaction Product management

中文Supports coupons, promo codes, promoters, payment rewards, limited-time discounts, Joint Orderg, viral posters, and page statistics

source
elink-help-center
language
en
source_row
796
legacy_first_id
465
legacy_second_id
466

实物电商功能支持哪些营销工具?

交易 商品管理

English支持优惠券、优惠码、推广员、支付有礼、限时折扣、拼团、裂变海报、页面统计

source
elink-help-center
language
zh
source_row
796
legacy_first_id
465
legacy_second_id
466

视频无法播放和长时间转码未完成怎么办?

内容-课程(含内容管理) 视频

English为了给学员更好的课程学习体验,我们希望课程视频更加清晰。目前小鹅通支持大小为5GB的视频上传,最大1080p超清转码(1920x1080分辨率),兼容mp4、avi、wmv、mov、flv、rmvb、3gp、m4v、mkv多种主流视频格式。经过测试与调研,部分商家反馈的视频问题,例如:视频:黑屏、卡顿、音画不同步、视频模糊、转码时间过长这些问题大多是录制的源文件存在过度压缩、转码码率过低、视频格式较旧、录制文件损坏、文件格式更改时仅更改文件后缀但未进行转格式操作等原因导致。小鹅通推荐视频转码如下解决方...

source
elink-help-center
language
zh
source_row
795
legacy_first_id
1349
legacy_second_id
336

Does it support setting shipping fees?

Transaction Delivery management

中文Hello, you can now set the shipping fees for products, which can be done when creating a product. Currently, two types are supported: [Uniform Shipping Fee] and [Shipping Template].*Click to view the tutorial on using the [Shipping Template].

source
elink-help-center
language
en
source_row
797
legacy_first_id
465
legacy_second_id
416

What should I do if the video fails to play or the transcoding takes too long to complete?

Content - Courses (including content ma... Video

中文To provide students with a better course learning experience, we aim to make course videos clearer. Currently, elink supports video uploads of up to 5GB, with a maximum 1080p ultra - high - definition transcoding (1920x1080 resolution), and is compatible wit...

source
elink-help-center
language
en
source_row
795
legacy_first_id
1349
legacy_second_id
336

支持设置运费吗?

交易 配送管理

English您好,现已支持对商品运费进行设置,在创建商品时即可设置。目前支持【统一邮费】【运费模板】两种类型:*点击可查看【运费模板】使用教程

source
elink-help-center
language
zh
source_row
797
legacy_first_id
465
legacy_second_id
416

商家可以回复几次评论?

交易 评价管理

English 目前每条评论仅支持回复一次。

source
elink-help-center
language
zh
source_row
798
legacy_first_id
465
legacy_second_id
467

How many times can students leave reviews after purchasing products?

Transaction Evaluation Management

中文Each time a learner purchases a product, they can leave a review for that product.

source
elink-help-center
language
en
source_row
799
legacy_first_id
465
legacy_second_id
467

学员购买商品支持评论几次?

交易 评价管理

English学员每购买一次商品可针对该商品评论一次。

source
elink-help-center
language
zh
source_row
799
legacy_first_id
465
legacy_second_id
467

In what order are product reviews displayed?

Transaction Evaluation Management

中文The display logic of physical product reviews is in reverse chronological order.

source
elink-help-center
language
en
source_row
800
legacy_first_id
465
legacy_second_id
467

How many times can merchants reply to reviews?

Transaction Evaluation Management

中文 Currently, each comment only supports one reply.

source
elink-help-center
language
en
source_row
798
legacy_first_id
465
legacy_second_id
467