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如何开启学员自动上台？
English在管理台－新建课程页面上，勾选“学生进入时自动上台”。
How to add course session access for learners?
中文Step 1:Log in to the desktop management console, click [Applications - Online Classroom - Class Courses], find the corresponding course, and click [Details].Step 2:Click [Students] - [Add Students].There are currently three methods for adding students:Single...
如何延迟下课？
English当课程还剩5分钟时，会提示讲师是否进行课堂延时。点击延时30分钟按钮进行延时下课。每节课可延时两次。
What are the order refund statuses?
中文There are three statuses in total, namely: Refunding, Refund Successful, and Refund Failed.
Is there a conflict between deleting the subscription relationship and refunding?
中文Orders with deleted subscription relationships support refunds.
订单退款状态有哪些？
English一共有三种状态，分别是：退款中，退款成功，退款失败。
Is there a limit on the refund amount?
中文No restrictions.
删除订购关系和退款操作之间是否有冲突？
English已删除订购关系的订单，支持退款。
是否限制退款金额？
English不限制。
Which parts of the data will be affected after the refund operation?
中文The data in the data analysis module does not include refund data; the coupon inventory and product inventory in marketing will be restored.
退款操作后会影响到哪部分的数据？
English数据分析模块数据不包含退款数据；营销中的优惠券库存、商品库存会还原。
设置“购买任意课程成为推广员”时，购买哪些商品仍不可成为推广员？
English付费打卡、付费社群、付费问答、付费练习。
After parents purchase and enroll in a course, how can children log in to attend classes?
中文After parents sign up via WeChat, they can log in to the APP or PC client using WeChat. They can then bind their mobile phone number and set a password in the personal information section. After setting, they can give the mobile phone number and password to ...
When setting 'Purchase any course to become a promoter', which products cannot make users become promoters even after purchase?
中文Paid check-ins, paid communities, paid Q&A, paid exercises.
家长购买报名班课后，如何让孩子登录上课？
English家长在微信报名后使用微信登录APP或PC客户端，可以在个人信息位置绑定手机号并设置密码，设置后将手机号和密码交给孩子即可用于登录学习。
How can live course students download course materials?
中文I. Feature IntroductionMerchants can upload relevant courseware on the instructor's end, and then students can download the relevant courseware on their mobile phones and computers, which improves the students' review effect after class.II. Purpose of UseBy ...
直播课学员如何下载课件？
English一、功能介绍商家可通过在讲师端上传相关课件后，学员可在手机以及电脑下载相关课件，提高学员课后复习效果。二、使用目的通过下载课件，学员可搭配直播回放内容，反复对直播课进行学习，提高学习效果；同时也可通过反复学习课件的形式。三、使用场景张三老师通过直播对公司内的销售人员进行培训，但平时销售人员业务压力较大，除了上课时间外，很少有时间进行线上复习，导致学习效果不尽如人意。于是张三老师将课件通过小鹅通直播共享给自己的学员，学员下载课件后，在空闲时间反复对课件进行观看学习，学习效果和业绩都提高了不少！四、操作路...
Which marketing tools support paid coupons?
中文Currently, paid coupons support coupons, promo codes, Joint Orderg, limited-time discounts, product recommendations, payment rewards, and promoters.Other marketing tools are not supported for now.