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1860 total results found

加入推荐有什么作用?

内容-课程(含内容管理) 音频

English开启商品推荐功能后,商品详情页的详情下方将显示【精品推荐】模块,展示商家设置好的商品信息,用户可通过点击跳转其他商品详情页面进行选购。商户运营过程中可将希望得到推广的已上架课程加入推荐,这部分商品将在商品详情页中【精品推荐】模块获得更高的曝光和点击,引导用户选购更多商品,从而帮助客户提高转化,延长用户在店铺的浏览时间。

source
elink-help-center
language
zh
source_row
494
legacy_first_id
1349
legacy_second_id
335

创建好音频课程,商家如何分享给学员看该音频商品?

内容-课程(含内容管理) 音频

English在音频列表中点击【分享】出现二维码及链接,学员可以打开微信【右上角+号--扫一扫】,扫码即可查看创建的音频商品,或者直接复制链接,在微信环境下进行打开即可。

source
elink-help-center
language
zh
source_row
496
legacy_first_id
1349
legacy_second_id
335

音频上传/播放失败如何处理?

内容-课程(含内容管理) 音频

English当出现音频上传失败时,如音频内容上传失败,请您按以下步骤检查:1、格式是否为MP3/M4A;2、资源大小是否超过500M。3、如确认无误,您可以尝试切换网络,并将资源再次使用格式工厂进行转码,之后重新使用谷歌浏览器登入店铺后台进行上传。如尝试后仍出现上传失败的情况,您可以将问题反馈于管理台右下角的在线客服。当音频出现播放异常时,请确认音频是否为mp3或m4a标准格式,资源大小是否超过500MB。如格式/大小无误仍无法播放,请尝试:1、引导用户退出微信重新进入商品页面; 2、引导用户切换网络环境重试;3...

source
elink-help-center
language
zh
source_row
497
legacy_first_id
1349
legacy_second_id
335

After creating an audio course, how can merchants share the audio product with learners?

Content - Courses (including content ma... Audio

中文Click [Share] in the audio list to display a QR code and a link. Learners can open WeChat, click [+ in the top right corner - Scan], scan the QR code to view the created audio products, or directly copy the link and open it in the WeChat environment.

source
elink-help-center
language
en
source_row
496
legacy_first_id
1349
legacy_second_id
335

How to handle audio upload/playback failures?

Content - Courses (including content ma... Audio

中文I. When audio upload fails, such as the failure to upload audio content, please check according to the following steps:1. Whether the format is MP3/M4A;2. Whether the resource size exceeds 500M.3. If you confirm that everything is correct, you can try to swi...

source
elink-help-center
language
en
source_row
497
legacy_first_id
1349
legacy_second_id
335

Tutorial on Creating Paid Q&A

Content - Interaction Management Paid Q&A

中文I. Feature IntroductionPaid Q&A is a platform where students can pay to ask questions and get one-on-one answers from teachers.II. Purpose of UseStudents with questions about a particular topic hope to have one-on-one communication with industry professional...

source
elink-help-center
language
en
source_row
482
legacy_first_id
1350
legacy_second_id
370

音频是否支持倍速/连续播放?

内容-课程(含内容管理) 音频

English倍速播放:用户在收听音频时可调节音频播放速度,有0.7倍、1倍、1.25倍、1.5倍、2倍的播放速度供用户选择。小鹅通各版本客户都可以使用该功能。连续播放:专栏/会员的音频课程IOS系统手机在H5店铺支持连续播放,小程序(不区分手机系统)不支持专栏/会员的音频课程连续播放,播放完上一节课程需要手动进行操作播放下一节。

source
elink-help-center
language
zh
source_row
495
legacy_first_id
1349
legacy_second_id
335

上传的音频是否支持导出?

内容-课程(含内容管理) 音频

English目前暂不支持导出已上传的音频。

source
elink-help-center
language
zh
source_row
498
legacy_first_id
1349
legacy_second_id
335

Is the uploaded audio available for export?

Content - Courses (including content ma... Audio

中文You cannot directly export audio files in the [Audio] section of [Course Management]. However, the uploaded audio files will be available in [Content Management] - [Audio], where you can download and export them.

source
elink-help-center
language
en
source_row
498
legacy_first_id
1349
legacy_second_id
335

How to enable information collection for image-text courses?

Content - Courses (including content ma... Text and images

中文I. Function DescriptionThe information collection function allows you to customize the collection of paid user information, including contact information like phone numbers and WeChat IDs, as well as personalized user information, to clearly depict user prof...

source
elink-help-center
language
en
source_row
500
legacy_first_id
1349
legacy_second_id
334

图文课程如何开启信息采集?

内容-课程(含内容管理) 图文

English一、功能说明信息采集功能,自定义采集付费用户信息,包括手机号、微信号等联系方式,以及个性化用户信息,清晰刻画用户画像。那么图文课程如何开启信息采集呢?二、操作步骤1、创建或编辑商品并保存;2、图文列表中点击【···】-【运营设置】,或点击【详情/编辑】;3、在图文详情页-运营设置页面,开启信息采集功能;4、选择已有的信息采集,或新建信息采集;选择采集页面;最后保存;

source
elink-help-center
language
zh
source_row
500
legacy_first_id
1349
legacy_second_id
334

How to set the listing and delisting of video products?

Content - Courses (including content ma... Video

中文1. When creating/editing a product, you can set the product to be listed.If you set the product to be listed immediately, it will be displayed in the store upon publication.If you set the product to be listed at a scheduled time, it will be displayed in the ...

source
elink-help-center
language
en
source_row
499
legacy_first_id
1349
legacy_second_id
336

上传视频老是在转码怎么办?

内容-课程(含内容管理) 视频

English视频上传成功后需要进行视频转码,视频转码一般情况在10分钟内即可转码完毕,在转码过程中该视频资源会处于隐藏状态,转码完成后会自动显示(建议在设定的显示时间前多预留一点时间进行资源的上传和等待转码)。视频转码时间取决于文件大小、网络环境等因素。如果视频转码时间过长,您可以排查一下是否存在网络异常,无异常的情况下建议您更换浏览器重新上传尝试一下。若转码一直持续,可拨打官网客服热线:4001026665 或将问题反馈于管理台右下角的在线客服。

source
elink-help-center
language
zh
source_row
501
legacy_first_id
1349
legacy_second_id
336

After creating a video course, how can merchants share the video product with learners?

Content - Courses (including content ma... Video

中文Click [Share] in the video list to display a QR code and a link. Learners can open WeChat, click [+ in the top right corner - Scan], scan the QR code to view the created graphic products, or directly copy the link and open it in the WeChat environment.

source
elink-help-center
language
en
source_row
502
legacy_first_id
1349
legacy_second_id
336

如何设置视频商品的上下架?

内容-课程(含内容管理) 视频

English1.当创建/编辑商品的时候,可以对商品进行上架设置。    当您设置立即上架,该商品在发布时即可在店铺内显示;    当您设置定时上架,该商品在所设定的时间后,在商品在店铺内显示;    当您设置了上架后隐藏,该商品只可以通过链接的形式被访问到。2.当您保存商品后,您可以在视频列表中直接对该视频商品进行上下架操作。、

source
elink-help-center
language
zh
source_row
499
legacy_first_id
1349
legacy_second_id
336

What should I do if the video keeps being transcoded during upload?

Content - Courses (including content ma... Video

中文After the video is successfully uploaded, video transcoding is required. Generally, video transcoding can be completed within 10 minutes. During the transcoding process, the video resource will be hidden and will automatically appear after transcoding is com...

source
elink-help-center
language
en
source_row
501
legacy_first_id
1349
legacy_second_id
336

创建好视频课程,商家如何分享给学员看该视频商品?

内容-课程(含内容管理) 视频

English在视频列表中点击【分享】出现二维码及链接,学员可以打开微信【右上角+号--扫一扫】,扫码即可查看创建的图文商品,或者直接复制链接,在微信环境下进行打开即可。

source
elink-help-center
language
zh
source_row
502
legacy_first_id
1349
legacy_second_id
336

What are video pre-roll ads?

Content - Courses (including content ma... Video

中文Video posters refer to the preview images (i.e., video cover images) displayed before video playback. You can set them in [Content] - [Videos] - [Create New Video] - [Video Poster]. To ensure display quality, the uploaded files must be JPG or PNG files small...

source
elink-help-center
language
en
source_row
504
legacy_first_id
1349
legacy_second_id
336