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1860 total results found

订单是否支持筛选导出?

交易 订单管理

English支持的。可在【管理台】-【交易管理】-【订单管理】选择所需条件后进行筛选查询后导出查看。       

source
elink-help-center
language
zh
source_row
450
legacy_first_id
465
legacy_second_id
414

How to query yesterday's order revenue?

Transaction Order management

中文Go to [Management Console] - [Transactions] - [Order Management] - [Order Placement Time], set the [Order Placement Time] to yesterday's date, and you can view the order information. You can also set more order query conditions (order status, channel source,...

source
elink-help-center
language
en
source_row
456
legacy_first_id
465
legacy_second_id
414

如何查询昨日订单收入?

交易 订单管理

English进入【管理台】-【交易管理】-【订单管理】-【下单时间】,将【下单时间】设置为昨天的日期,点击【筛选】即可看到订单信息,您也可以设置更多订单查询的条件(订单状态、渠道来源、订单状态、订单类型等)       

source
elink-help-center
language
zh
source_row
456
legacy_first_id
465
legacy_second_id
414

用户购买课程支持哪些支付方式?

交易 订单管理

English目前支持:微信支付和支付宝支付 两种方式

source
elink-help-center
language
zh
source_row
457
legacy_first_id
465
legacy_second_id
414

What digital payment methods [Manual adjustment required] are supported for users to purchase courses?

Transaction Order management

中文Currently supported:WeChat Pay [Manual adjustment required]andAlipay Pay [Manual adjustment required] Two methods

source
elink-help-center
language
en
source_row
457
legacy_first_id
465
legacy_second_id
414

Tutorial on Using the Material Center

Settings - Store Material Center

中文I. Function IntroductionThe Material Center is a place for merchants to manage file resources (images, audio, videos, e-books, and documents). In the Material Center, you can perform batch uploads, moves, deletions, downloads, and custom grouping of various ...

source
elink-help-center
language
en
source_row
459
legacy_first_id
317
legacy_second_id
401

优惠券使用教程

营销-企微营销 优惠券

English一、功能介绍【优惠券】是一款通过商家让利,从而让用户在购买课程时享受优惠的营销工具。优惠券是促进用户成交的关键因素之一。二、使用目的商家给用户发放优惠券,通过优惠刺激用户购买,提升付费转化率。三、使用场景场景1:商家为了刺激新用户首次转化,为店铺内的低价课程设置了折扣券,并将优惠券在新用户社群里进行发放。场景2:商家为了吸引用户购买店铺内的高价课程,为该课程设置了满减券,并将优惠券通过定向发放的方式对老用户进行发放。四、操作路径商家端:电脑端管理台 → 营销  → 优惠券学员端:- 领券路径:微信H5...

source
elink-help-center
language
zh
source_row
458
legacy_first_id
315
legacy_second_id
375

素材中心使用教程

设置-店铺 素材中心

English一、功能说明素材中心是商家在店铺统一管理文件资源的地方,您可以在素材中心使用批量上传、批量删除、下载、自定义分组等功能来高效管理资源,在店铺需要使用文件的地方也可以直接使用素材库中的文件。二、使用教程1、上传素材有两个地方可以上传素材:1)「店铺管理」-> 「素材中心」->「上传图片/音频/视频/电子书」:2)在素材调用弹窗中上传,以新建图文课程为例:2、下载素材在素材中心中可以下载素材:3、删除素材在素材中心可以删除素材,支持批量删除:删除后的素材会在回收站中存放30天,期间你可以在回收站中还原素材...

source
elink-help-center
language
zh
source_row
459
legacy_first_id
317
legacy_second_id
401

How to receive new order notifications via the APP?

Transaction Order management

中文1 / Scan the QR code with your mobile phone to download the APP.2 / Enter your Online Store and turn on the 'Order Notifications'.After logging in, select your Online Store, go to [Me] - [Notification Settings], and turn on the 'Order Notifications'.3 / Rece...

source
elink-help-center
language
en
source_row
460
legacy_first_id
465
legacy_second_id
414

Which orders are eligible for refund?

Transaction Order management

中文Refundable order types:* All physical product orders support refunds.

source
elink-help-center
language
en
source_row
461
legacy_first_id
465
legacy_second_id
414

#N/A

交易 订单管理

English#N/A

source
elink-help-center
language
zh
source_row
460
legacy_first_id
465
legacy_second_id
414

哪些订单支持退款?

交易 订单管理

English可退款订单类型: 订单类型可否退款备注普通订单(暂不包括社群模块的打卡、小社群、付费问答、活动管理、直播打赏订单)√超级会员属于普通订单,支持退款。买赠订单√赠出和未赠出的课程权限均解除拼团订单√秒杀订单√库存会返回优惠券订单√优惠券会返还,使用数据会恢复邀请码订单-兑换码订单-会员续费订单√限时折扣订单√库存会返回好友助力订单-涨粉神器订单-*推广员订单、分销订单、实物商品订单均不支持退款

source
elink-help-center
language
zh
source_row
461
legacy_first_id
465
legacy_second_id
414

Coupon Usage Tutorial

Marketing - WeCom Marketing Coupon

中文I. Function Introduction【Coupons】 are a marketing tool that allows users to enjoy discounts when purchasing courses through merchants' concessions. Coupons are one of the key factors in promoting user conversions.II. Purpose of UseMerchants issue coupons to ...

source
elink-help-center
language
en
source_row
458
legacy_first_id
315
legacy_second_id
375

What marketing features are supported for Super Members?

Service Super Member

中文Currently, Super Members support the functions of promoters, redemption codes, invitation codes, information collection, coupons, and viral posters.1. When selling Super Member cards, it supports the use of redemption codes, invitation codes, coupons, discou...

source
elink-help-center
language
en
source_row
463
legacy_first_id
318
legacy_second_id
1201

语音直播使用教程

直播 语音直播

English一、功能介绍语音直播适用于实时发送大量语音、文字和图片的直播,不需要使用视频就可以达到与学员互动的目的。二、创建流程第一步:新建直播登录小鹅通管理台,依次选择【课程管理】-【直播】-【直播课程】-【视频直播】-【创建直播】直播基本信息(1)基本信息:直播名称、直播简介、直播时间、详情封面、直播暖场图、直播宣传封面、直播详情1. “详情封面”是展示在用户购买直播课程时的图片;2. “直播暖场图”是直播未开始时展示在视频区域的图片;3. “直播宣传封面”是用户进入知识店铺首页时的直播入口处;(2)课件设置...

source
elink-help-center
language
zh
source_row
462
legacy_first_id
312
legacy_second_id
350

超级会员支持哪些营销功能?

服务 超级会员

English超级会员支持邀请码,兑换码,优惠券。

source
elink-help-center
language
zh
source_row
463
legacy_first_id
318
legacy_second_id
1201

Tutorial on Using Voice Live Streaming

Live broadcast Voice live broadcast

中文I. Function IntroductionStudents can participate in the live voice broadcast in real - time. Teachers can explain course content with courseware in the live - broadcast room and interact with students by sending voice, text, courseware, and videos in real - ...

source
elink-help-center
language
en
source_row
462
legacy_first_id
312
legacy_second_id
350

What products can Super Members add as membership benefits?

Service Super Member

中文1. Premium MembershipFree BenefitsSupported Product Types:Articles, Audio, Videos, Live Streams, E-books, Columns, Mega Columns, Course Memberships, Camps2. Premium MembershipDiscount BenefitsSupported Product Types:Articles, Audio, Videos, Live Streams, E-b...

source
elink-help-center
language
en
source_row
464
legacy_first_id
318
legacy_second_id
1201