Skip to main content
Advanced Search
Search Terms
Content Type

Exact Matches
Tag Searches
Date Options
Updated after
Updated before
Created after
Created before

Search Results

891 total results found

Which members can download the materials in the Material Center?

Settings - Store Material Center

中文Since there are risks associated with the open download of materials, only creators and senior administrators have download permissions by default. However, senior administrators are allowed to individually configure material download permissions for employe...

source
elink-help-center
language
en
source_row
770
legacy_first_id
317
legacy_second_id
401

Tutorial on Using Group Management in the Material Center

Settings - Store Material Center

中文I. Function IntroductionSince the launch of the Material Center, merchants have uploaded a large number of materials during use. To better classify and manage the materials, we have launched the multi-level grouping function for materials.Merchants can creat...

source
elink-help-center
language
en
source_row
771
legacy_first_id
317
legacy_second_id
401

Can I set it up so that users become affiliates after purchasing specific courses?

Marketing Promoter

中文Yes, it's possible.You can set it up so that users become affiliates after purchasing specific courses.Follow the steps as shown below:       Desktop management console: On the [Recruitment Rule Configuration] page of the Affiliates section, select [Conditio...

source
elink-help-center
language
en
source_row
780
legacy_first_id
1278
legacy_second_id
1285

Class billing rules

Online Classroom - Class Course Billing rules

中文The free traffic subsidy policy for the class course function will be terminated at 0:00 (GMT+8) on January 8, 2022, and the official charging will resume.The following are the latest charging rules:The class course traffic fee is charged according to the cl...

source
elink-help-center
language
en
source_row
782
legacy_first_id
458
legacy_second_id
462

Tutorial on Using the Download Center

Data Download Center

中文I. Function OverviewBy establishing a download center on the merchant management console, achieve unified management and success rate monitoring of file exports from the merchant management console. Make the exported files traceable and the download records ...

source
elink-help-center
language
en
source_row
781
legacy_first_id
320
legacy_second_id
1207

What qualifications are required to sell physical goods?

Transaction Qualification requirements

中文According to the provisions of national laws and regulations, when you operate in specific industries and sell physical goods, you need to meet the corresponding qualification requirements. You can refer toelink Industry Access Rules

source
elink-help-center
language
en
source_row
792
legacy_first_id
465
legacy_second_id
468

Video transcoding rules

Content - Courses (including content ma... Video

中文I. Purpose of Transcoding1. The purpose of uploading and transcoding is to uniformly adapt videos to the mainstream video sizes and formats compatible with online playback on most mobile devices.2. Transcoded videos can be opened and played faster and more s...

source
elink-help-center
language
en
source_row
794
legacy_first_id
1349
legacy_second_id
336

Tutorial on Changing the Store Administrator

Home Page Store settings

中文I. Feature IntroductionDuring the operation of an online store, there may be changes in the administrator (person - in - charge). In the past, it was necessary to contact customer service to go through the process. Now, you can change the store administrator...

source
elink-help-center
language
en
source_row
793
legacy_first_id
310
legacy_second_id
327

Which marketing tools are supported by the physical product e-commerce function?

Transaction Product management

中文Supports coupons, promo codes, promoters, payment rewards, limited-time discounts, Joint Orderg, viral posters, and page statistics

source
elink-help-center
language
en
source_row
796
legacy_first_id
465
legacy_second_id
466

Does it support setting shipping fees?

Transaction Delivery management

中文Hello, you can now set the shipping fees for products, which can be done when creating a product. Currently, two types are supported: [Uniform Shipping Fee] and [Shipping Template].*Click to view the tutorial on using the [Shipping Template].

source
elink-help-center
language
en
source_row
797
legacy_first_id
465
legacy_second_id
416

What should I do if the video fails to play or the transcoding takes too long to complete?

Content - Courses (including content ma... Video

中文To provide students with a better course learning experience, we aim to make course videos clearer. Currently, elink supports video uploads of up to 5GB, with a maximum 1080p ultra - high - definition transcoding (1920x1080 resolution), and is compatible wit...

source
elink-help-center
language
en
source_row
795
legacy_first_id
1349
legacy_second_id
336

How many times can students leave reviews after purchasing products?

Transaction Evaluation Management

中文Each time a learner purchases a product, they can leave a review for that product.

source
elink-help-center
language
en
source_row
799
legacy_first_id
465
legacy_second_id
467

In what order are product reviews displayed?

Transaction Evaluation Management

中文The display logic of physical product reviews is in reverse chronological order.

source
elink-help-center
language
en
source_row
800
legacy_first_id
465
legacy_second_id
467

How many times can merchants reply to reviews?

Transaction Evaluation Management

中文 Currently, each comment only supports one reply.

source
elink-help-center
language
en
source_row
798
legacy_first_id
465
legacy_second_id
467

Supplementary interactive prompts for vertical screen live rooms and optimization of the product list refresh function

Live broadcast Live marketing interaction

I. Feature IntroductionAdded relevant interactive prompts in the vertical-screen live streaming room and supported automatic refresh after opening the product list each time.II. Purpose of UseHelp enliven the atmosphere of the live streaming room and enhance u...

source
elink-help-center
language
en
source_row
809
legacy_first_id
312
legacy_second_id
346

Where can I set the switch for reviews of physical products?

Transaction Evaluation Management

中文Enter the Online Store management backend, find [Transactions] - [Transaction Settings]. In the [Product Settings] module, find [Product Reviews], click to set it up and enable the display.

source
elink-help-center
language
en
source_row
801
legacy_first_id
465
legacy_second_id
467

Tutorial on Using the Playback Validity Period Function

Live broadcast Common Questions about Live Streaming

中文I. Feature IntroductionMerchants can set the validity period of the replay. They can control the viewing duration of students by selecting the [Limited Time] option on the replay settings interface or the live course editing page and specifying the expiratio...

source
elink-help-center
language
en
source_row
808
legacy_first_id
312
legacy_second_id
354

Differences between promo codes and coupons

Marketing - WeCom Marketing Promotional code

中文All belong to paid conversion tools.1) Promotion codes are used for cross - border/cross - platform traffic acquisition, guiding offline customers or those from other platforms to the store to complete paid conversion by using the promotion codes.2) Coupons ...

source
elink-help-center
language
en
source_row
811
legacy_first_id
315
legacy_second_id
470