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Which members can download the materials in the Material Center?
中文Since there are risks associated with the open download of materials, only creators and senior administrators have download permissions by default. However, senior administrators are allowed to individually configure material download permissions for employe...
Tutorial on Using Group Management in the Material Center
中文I. Function IntroductionSince the launch of the Material Center, merchants have uploaded a large number of materials during use. To better classify and manage the materials, we have launched the multi-level grouping function for materials.Merchants can creat...
Can I set it up so that users become affiliates after purchasing specific courses?
中文Yes, it's possible.You can set it up so that users become affiliates after purchasing specific courses.Follow the steps as shown below: Desktop management console: On the [Recruitment Rule Configuration] page of the Affiliates section, select [Conditio...
Class billing rules
中文The free traffic subsidy policy for the class course function will be terminated at 0:00 (GMT+8) on January 8, 2022, and the official charging will resume.The following are the latest charging rules:The class course traffic fee is charged according to the cl...
Tutorial on Using the Download Center
中文I. Function OverviewBy establishing a download center on the merchant management console, achieve unified management and success rate monitoring of file exports from the merchant management console. Make the exported files traceable and the download records ...
What qualifications are required to sell physical goods?
中文According to the provisions of national laws and regulations, when you operate in specific industries and sell physical goods, you need to meet the corresponding qualification requirements. You can refer toelink Industry Access Rules
Video transcoding rules
中文I. Purpose of Transcoding1. The purpose of uploading and transcoding is to uniformly adapt videos to the mainstream video sizes and formats compatible with online playback on most mobile devices.2. Transcoded videos can be opened and played faster and more s...
Tutorial on Changing the Store Administrator
中文I. Feature IntroductionDuring the operation of an online store, there may be changes in the administrator (person - in - charge). In the past, it was necessary to contact customer service to go through the process. Now, you can change the store administrator...
Which marketing tools are supported by the physical product e-commerce function?
中文Supports coupons, promo codes, promoters, payment rewards, limited-time discounts, Joint Orderg, viral posters, and page statistics
Does it support setting shipping fees?
中文Hello, you can now set the shipping fees for products, which can be done when creating a product. Currently, two types are supported: [Uniform Shipping Fee] and [Shipping Template].*Click to view the tutorial on using the [Shipping Template].
What should I do if the video fails to play or the transcoding takes too long to complete?
中文To provide students with a better course learning experience, we aim to make course videos clearer. Currently, elink supports video uploads of up to 5GB, with a maximum 1080p ultra - high - definition transcoding (1920x1080 resolution), and is compatible wit...
How many times can students leave reviews after purchasing products?
中文Each time a learner purchases a product, they can leave a review for that product.
In what order are product reviews displayed?
中文The display logic of physical product reviews is in reverse chronological order.
How many times can merchants reply to reviews?
中文 Currently, each comment only supports one reply.
Supplementary interactive prompts for vertical screen live rooms and optimization of the product list refresh function
I. Feature IntroductionAdded relevant interactive prompts in the vertical-screen live streaming room and supported automatic refresh after opening the product list each time.II. Purpose of UseHelp enliven the atmosphere of the live streaming room and enhance u...
Where can I set the switch for reviews of physical products?
中文Enter the Online Store management backend, find [Transactions] - [Transaction Settings]. In the [Product Settings] module, find [Product Reviews], click to set it up and enable the display.
Tutorial on Using the Playback Validity Period Function
中文I. Feature IntroductionMerchants can set the validity period of the replay. They can control the viewing duration of students by selecting the [Limited Time] option on the replay settings interface or the live course editing page and specifying the expiratio...
Differences between promo codes and coupons
中文All belong to paid conversion tools.1) Promotion codes are used for cross - border/cross - platform traffic acquisition, guiding offline customers or those from other platforms to the store to complete paid conversion by using the promotion codes.2) Coupons ...