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Common issues and solutions for audio-video out-of-sync in live streaming

WhenAudio and video are out of sync during the live stream, affecting the viewing experience, you can match the corresponding solution according to the live streaming tool and scenario for processing






OBSStreaming tool


Problem

Scenario

ProblemCause

SolutionMethod

1

OBSStreaming + Network frame loss

Streaming deviceNetworkPacket loss,resulting in frame loss or skipping in the input picture of the stream/Frame skipping

It is recommendedCheck the OBS monitor andadjust the network by yourself:【OBS】How to monitor the streaming quality?

2

OBS

Streaming + Ultra - high bitrateStreaming

Configuring an ultra - high bitrate requires a high network bandwidth. When the bandwidthis not sufficient, frame loss occursBandwidthIt is recommended

to set the bitrate according to therecommendedbitrate value:【OBS】Recommended live streaming settings

3

OBS streaming + Beauty filter plugin

The camera uses

YY Beautyand otherplugins, causing a delay in the camera picture output and resulting in audio - video out - of - sync

 If the beautypluginis enabled,it is recommendedto turn off the beautyplugin and try

 If a voice - tuning software is enabled,it is recommendedto turn off the voice - tuning software and try 

If the sound card has a built - in voice - tuning console,it is recommendedto set it back to thedefaultconfiguration and try4OBSStreaming + Device performance

The CPU usage of the streaming device is high, resulting in audio - video out - of - sync

It is recommended to check the OBS monitor. If the device performance is poor, consider replacing thedevice:

【OBS】How to monitor the streaming quality?5

OBS streaming + Non - network and non - device performance scenarioIf it is confirmed that the network and CPU of the streaming device are normal,

it may be related to the audio offset

1. You can try

to adjust the audio synchronization offset and manually correct the audio and video

2. If the previous steps have no effect, try restarting OBS

elink Live streaming clientProblemScenario

Problem



CauseSolution


Method

1

Network jitterNetwork jitter causes packet loss and frame loss in the audio and video upload

When the clientshows a poor network prompt,

it is recommended

to switch to a stable network

2

Device performance (mainly CPU)When the CPU load is high, the frame rate of audio and video picture capture fluctuatesIt is recommendedto close unused software or replace the device with better performance3

External microphone malfunction

The input delay of the external microphone causes audio - video out - of - sync

1. It is recommended to test whether there is a delay when using this peripheral in other software

2. If it malfunctions in all software, it is recommended to replace the problematic peripheral4

Custom beauty filter

Users use a custom beauty filter, which consumes performance and

affects audio and video encoding and decoding

It is recommended

to temporarily turn off the beauty effect

or replace the device with better performance

5

Virtual camera input delayUsers use virtual cameras such as YY and OBS, but input delay occurs, resulting in audio - video out - of - sync

Third - party virtual cameras are currently uncontrollable. It is recommended to try turning off the virtual camera for debugging and observe whether there is a delay in the pictureTemporarily turn off the beauty effectOr replace with a device with better performance

5

Input delay of the virtual camera

The user is using virtual cameras such as YY or OBS, but input delay occurs, resulting in out-of-sync audio and video

Currently, third-party virtual cameras cannot be controlled. It is recommended to try turning off the virtual camera for debugging and observe if there is any delay in the picture