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中文After users visit your Online Store, they can view it next to the avatar in the personal center. You can also configure it to be viewable at the [Messages] in the bottom menu bar of the page through the 「Store Design」.Merchants can click [Users] - [Message I...

English用户访问您的店铺后在个人中心头像旁查看，也可通过「店铺装修」配置为页面底部菜单栏【消息】处可查看等；商家可以点击【用户】-【消息互动】-【用户反馈】选择某位用户发送消息。