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16 total results found

Delivery management

Transaction

source
elink-help-center
language
en
legacy_first_id
465
legacy_second_id
416

配送管理

交易

source
elink-help-center
language
zh
legacy_first_id
465
legacy_second_id
416

Does it support setting shipping fees?

Transaction Delivery management

中文Hello, you can now set the shipping fees for products, which can be done when creating a product. Currently, two types are supported: [Uniform Shipping Fee] and [Shipping Template].*Click to view the tutorial on using the [Shipping Template].

source
elink-help-center
language
en
source_row
797
legacy_first_id
465
legacy_second_id
416

支持设置运费吗?

交易 配送管理

English您好,现已支持对商品运费进行设置,在创建商品时即可设置。目前支持【统一邮费】【运费模板】两种类型:*点击可查看【运费模板】使用教程

source
elink-help-center
language
zh
source_row
797
legacy_first_id
465
legacy_second_id
416

Tutorial on Using Shipping Fee Templates

Transaction Delivery management

中文I. Function IntroductionThe shipping fee template is a shipping fee tool mainly used to solve the problem of sellers having to frequently modify shipping fees after a transaction is completed. Through the shipping fee template, sellers can address the issue ...

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elink-help-center
language
en
source_row
881
legacy_first_id
465
legacy_second_id
416

运费模板使用教程

交易 配送管理

English一、功能介绍运费模板主要是解决交易成交后卖家需要频繁修改运费的一种运费工具。通过运费模板,卖家可以解决不同地区的买家购买商品时运费差异化的问题。核心功能· 支持设置可配送区域· 可灵活设置不同的配送区域运费· 支持按购买件数设置运费· 批量修改商品运费,修改运费模板后与其关联的商品运费随之修改二、使用目的1、根据配送区域自动匹配运费,解决卖家频繁修改运费问题2、提高商家设置运费的操作效率三、使用场景场景一:适用于所有售卖实物商品商家,商家可自主选择可配送区域,针对不同地区可设置不同运费;可根据商品件数...

source
elink-help-center
language
zh
source_row
881
legacy_first_id
465
legacy_second_id
416

拆单说明

交易 配送管理

English1)拆分包裹a、当一笔订单含多个不同商品或一笔订单同一商品购买多个时,支持拆分。需选择至少一个订单才能唤起【拆分包裹】弹窗。注意若订单只含一个商品,则不支持拆分。b、根据所选包裹进行分组拆分c、选择需要拆出去的商品,点击【拆分选中商品单独发货】,即将该商品拆成单独的包裹进行发货。拆分成功后该商品从弹窗中消失,可继续进行拆分。 注意拆分过的包裹不支持再次合并。d、若一笔订单被全部拆分,则自动跳转至下一组e、针对购买数量不为1的商品,拆分出去后支持再次拆分为单个包裹。例如榴莲*3拆分出去后,支持再次拆分为...

source
elink-help-center
language
zh
source_row
1326
legacy_first_id
465
legacy_second_id
416

合单说明

交易 配送管理

English1)合并订单a、若收件人姓名/电话/地址完全一致,则可以手动勾选直接合并订单。注意需选择至少两个订单才能合并。合并后的订单会打上「合」的标签b、合并后的订单取最早的下单时间(打单发货列表按下单时间倒序排列)c、合并订单,只能合并一次,已合订单不支持再次合并2)取消合并a、已合订单支持取消合并(有二次确认弹窗),支持同时勾选多个已合订单取消合并3)一键合并a、一键合并是将打单发货列表可以合并的订单按收件人进行分组显示,每一个组别对应同一个收件人b、针对同一个收件人,可以自由选择将该收件人的订单合并为一个...

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elink-help-center
language
zh
source_row
1325
legacy_first_id
465
legacy_second_id
416

打单发货操作说明

交易 配送管理

English一、项目背景功能上不支持合单发货和拆单发货,导致商家只能线下手动操作,成本较高二、项目价值1.  合单发货,同一用户下单多笔,可以打包成一个包裹发出,节省商家的物流成本2.  拆单发货,当一笔订单购买了多个商品,支持拆分发货,灵活满足用户的需求三、操作路径新版管理台2.0:交易 - 订单管理 - 打单发货现网管理台:交易 - 物流管理 - 打单发货旧版管理台:交易能力 - 打单发货四、使用说明1. 打单发货列表所有的【发货】操作集中到新增的【打单发货】列表,仅展示实物商品。支持按订单号、下单时间、商品...

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elink-help-center
language
zh
source_row
1329
legacy_first_id
465
legacy_second_id
416

Combined Order Instructions

Transaction Delivery management

中文1) Merge Ordersa. IfRecipient's Name/Phone Number/Addressare exactly the same, you can manually select and directly merge the orders. Note that you need to select at least two orders to merge. The merged orders will be labeled with 'Merged'.b.The merged orde...

source
elink-help-center
language
en
source_row
1325
legacy_first_id
465
legacy_second_id
416

Instructions for Order Fulfillment and Shipping

Transaction Delivery management

中文I. Project BackgroundThe system does not support combined order shipping and split order shipping, forcing merchants to handle these tasks manually offline, which incurs high costs.II. Project Value1. Combined order shipping:When a single user places multipl...

source
elink-help-center
language
en
source_row
1329
legacy_first_id
465
legacy_second_id
416

Split order instructions

Transaction Delivery management

中文1) Split packagesa、When an order contains multiple different products or multiple quantities of the same product, splitting is supported.You need to select at least one order to pop up the [Split Package] window. Note that if an order contains only one produ...

source
elink-help-center
language
en
source_row
1326
legacy_first_id
465
legacy_second_id
416

I can't find the shipping button on the order list. How come?

Transaction Delivery management

中文To provide customers with a better experience in order processing and shipping, the shipping operations have been centralized into a new module, and functions for combined order shipping and split order shipping are also provided. The changes are as follows:...

source
elink-help-center
language
en
source_row
1331
legacy_first_id
465
legacy_second_id
416

订单列表的发货按钮怎么找不到了

交易 配送管理

English为了给客户提供更好的打单发货体验,故将发货操作集中到新的模块,同时提供了合单发货、拆单发货的功能。改动如下:原订单列表的【待发货】操作,移动到【打单发货】模块。后续您可以在【打单发货】列表直接进行发货操作。(注:目前处于过渡阶段,订单列表还保留发货按钮,点击跳转到打单发货,后续会将订单列表的发货按钮下掉)附:打单发货操作说明:https://admin.xiaoe-tech.com/helpCenter/problem?first_id=600&second_id=416&document_id=do...

source
elink-help-center
language
zh
source_row
1331
legacy_first_id
465
legacy_second_id
416

用户退货支持上门取件

交易 配送管理

English一、项目背景目前用户申请售后退货,需要自行联系快递,并填写快递单号,很不方便。二、项目价值支持用户在发起退货退款时同步申请上门取件,以减少用户整个售后流程的操作,提升售后效率。三、操作路径C端:个人中心 - 订单-售后-查看详情-退货退款详情四、使用说明1. 什么是上门取件当用户购买的商品在退货时,可选择由快递公司安排快递员上门取走退货商品。2. 上门取件支持什么快递公司目前支持上门取件的快递公司:京东物流。3. 上门取件怎么收费用户下单时能看到预估运费,实际运费以快递员上门取件为准。用户直接付费给快...

source
elink-help-center
language
zh
source_row
1347
legacy_first_id
465
legacy_second_id
416

Users are supported with door-to-door pick-up service for returns

Transaction Delivery management

中文I. Project BackgroundCurrently, when users apply for after-sales returns, they need to contact the courier company on their own and fill in the tracking number, which is very inconvenient.II. Project ValueSupport users to apply for door-to-door pick-up when ...

source
elink-help-center
language
en
source_row
1347
legacy_first_id
465
legacy_second_id
416