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20 total results found

Message interaction

Service

source
elink-help-center
language
en
legacy_first_id
318
legacy_second_id
411

消息互动

服务

source
elink-help-center
language
zh
legacy_first_id
318
legacy_second_id
411

怎么在店铺内给用户发送消息?

服务 消息互动

English可以进入店铺管理台点击【用户】-【消息互动】-【消息列表】-【+推送全员消息】可以给所有访问过您店铺的客户发送店铺内消息通知。

source
elink-help-center
language
zh
source_row
602
legacy_first_id
318
legacy_second_id
411

How to send messages to users within the Online Store?

Service Message interaction

中文You can enter the store management console, click [Users] - [Message Interaction] - [Message List] - [+ Push Message to All], and then send in-store message notifications to all customers who have visited your store.

source
elink-help-center
language
en
source_row
602
legacy_first_id
318
legacy_second_id
411

Does it support mass-sending store messages to a specific group of customers?

Service Message interaction

中文Yes, you can use the [User Segmentation] feature. Create a user segment according to your needs, specify the type of users it targets. After creating it, you can send targeted notifications and group messages.

source
elink-help-center
language
en
source_row
603
legacy_first_id
318
legacy_second_id
411

Where can users view private messages after they are sent?

Service Message interaction

中文After users visit your Online Store, they can view it next to the avatar in the personal center. You can also configure it to be viewable at the [Messages] in the bottom menu bar of the page through the 「Store Design」.Merchants can click [Users] - [Message I...

source
elink-help-center
language
en
source_row
604
legacy_first_id
318
legacy_second_id
411

是否支持针对某一群客户,群发店铺消息?

服务 消息互动

English可以的,可以使用【用户分群】功能,根据您的需要创建一个用户分群,设置针对哪一类用,创好后,可以发送定向通知,群发消息。

source
elink-help-center
language
zh
source_row
603
legacy_first_id
318
legacy_second_id
411

Can the comments posted by users be set to be hidden by default?

Service Message interaction

中文You can enable the [Comment Review Settings] feature. After enabling it, comments made by users on articles, audios, and videos will only be displayed after being approved by the administrator.The operation path is as follows:1. Configure in [Courses] - [Gen...

source
elink-help-center
language
en
source_row
606
legacy_first_id
318
legacy_second_id
411

发送私人消息后用户在哪里查看?

服务 消息互动

English用户访问您的店铺后在个人中心头像旁查看,也可通过「店铺装修」配置为页面底部菜单栏【消息】处可查看等;商家可以点击【用户】-【消息互动】-【用户反馈】选择某位用户发送消息。

source
elink-help-center
language
zh
source_row
604
legacy_first_id
318
legacy_second_id
411

用户发表的评论能不能默认不显示?

服务 消息互动

English可以开启【评论审核设置】功能,开启后,用户在图文、音频、视频中的评论需管理员审核通过后才会显示;操作路径如下:1、在【课程】-【通用设置】-【评论显示】进行配置;

source
elink-help-center
language
zh
source_row
606
legacy_first_id
318
legacy_second_id
411

请问如何批量导出用户的评论资料?

服务 消息互动

English用户对课程的评论暂不支持导出,小鹅正在努力优化中,请您谅解。

source
elink-help-center
language
zh
source_row
612
legacy_first_id
318
legacy_second_id
411

How can I export users' comment data in bulk?

Service Message interaction

中文Currently, exporting user comments on courses is not supported. elink is working hard on optimization. Please understand.

source
elink-help-center
language
en
source_row
612
legacy_first_id
318
legacy_second_id
411

Can the comments posted by users be hidden?

Service Message interaction

中文1. Comments posted by users support hiding and displaying. Merchants can enter the store management backend and configure the display or hiding of comments in [Courses] - [General Settings] - [Comment Display].2. If you set[Comment Display]to 'Requires admin...

source
elink-help-center
language
en
source_row
613
legacy_first_id
318
legacy_second_id
411

用户发表的评论能不能隐藏?

服务 消息互动

English1. 用户发表的评论支持隐藏和显示,商家进入店铺管理后台,在【课程】-【通用设置】-【评论显示】中配置评论显示或隐藏;2. 如果将【评论显示】配置为「需管理员设置」时,前往【评论管理】进行配置展示/隐藏

source
elink-help-center
language
zh
source_row
613
legacy_first_id
318
legacy_second_id
411

How can merchants view user messages?

Service Message interaction

中文Merchants can view and reply to users' messages and feedback through the store management backend. Merchants can log in to the store management console and go to [Users] - [Message Reach] - [Message Interaction] - [User Feedback] to view/reply.

source
elink-help-center
language
en
source_row
614
legacy_first_id
318
legacy_second_id
411

商家怎么查看用户留言?

服务 消息互动

English用户的留言及反馈信息商家可以通过店铺管理后台进行查看并回复,商家登录店铺管理台,进入【用户】-【消息触达】-【消息互动】-【用户反馈】中查看/回复。

source
elink-help-center
language
zh
source_row
614
legacy_first_id
318
legacy_second_id
411

Tutorial on Message Interaction Usage

Service Message interaction

中文I. Function IntroductionMessage interaction allows merchants to centrally manage and handle store messages. It includes three modules: message list, user feedback, and comment management.II. Purpose of UseMerchants can manage messages, feedback, and comments...

source
elink-help-center
language
en
source_row
735
legacy_first_id
318
legacy_second_id
411

消息互动使用教程

服务 消息互动

English一、功能介绍消息互动功能为提供管理员与学员的沟通平台,通过该功能管理员可以发送消息给学员,也可查看学员在学习过程中的评论内容。二、使用目的给学员发送课程相关的消息,以及接收学员的评论,从而实现围绕课程的互动。三、使用场景消息互动功能覆盖模块包括图文、音频、视频、电子书。四、操作路径商家端:企业培训管理台 → 课程管理 → 查看评论学员端:微信H5学院 → 课程首页 → 课程详情 → 评论五、使用教程第一步  消息互动(管理后台)1、以视频为例,选择【操作】 → 【查看评论】查看消息互动。消息互动包括消...

source
elink-help-center
language
zh
source_row
735
legacy_first_id
318
legacy_second_id
411