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148 total results found

可拖动进度条时,拖动进度条跳过弹题时间还会再弹出题目吗?

内容-课程(含内容管理) 随堂检测

English拖动进度条可以超过弹题时间,弹题不会弹出。可以选择搭配“禁止倍速播放/快进”功能一起使用。

source
elink-help-center
language
zh
source_row
763
legacy_first_id
1349
legacy_second_id
455

When the progress bar can be dragged, if you drag the progress bar to skip the question popup time, will the questions still pop up?

Content - Courses (including content ma... In-class test

中文You can drag the progress bar beyond the question pop-up time, and the questions will not pop up. You can choose to use it in conjunction with the "Disable speed playback/skip forward" function.

source
elink-help-center
language
en
source_row
763
legacy_first_id
1349
legacy_second_id
455

Will courses with duplicate detection enabled be checked every time a user enters the course?

Content - Courses (including content ma... In-class test

中文For courses with duplicate detection enabled, a detection question will pop up every time the configured quiz time is reached during playback.

source
elink-help-center
language
en
source_row
762
legacy_first_id
1349
legacy_second_id
455

每次进入课程都会检测吗?

内容-课程(含内容管理) 随堂检测

English在完成一轮课程的学习内,已经学习的不会再弹出检测题。

source
elink-help-center
language
zh
source_row
761
legacy_first_id
1349
legacy_second_id
455

Video transcoding rules

Content - Courses (including content ma... Video

中文I. Purpose of Transcoding1. The purpose of uploading and transcoding is to uniformly adapt videos to the mainstream video sizes and formats compatible with online playback on most mobile devices.2. Transcoded videos can be opened and played faster and more s...

source
elink-help-center
language
en
source_row
794
legacy_first_id
1349
legacy_second_id
336

视频转码规则

内容-课程(含内容管理) 视频

English一、转码目的1、上传转码是为了将视频统一适配为兼容大多数移动端在线播放的主流视频大小和格式;2、转码后的视频能在用户端更快更流畅的打开和播放;3、同时也节省网络带宽成本和用户流量成本;二、转码规则所有上传的视频都会交由腾讯云进行转码的。转码的规则为分阶段向下转码:大于1080P(分辨率达到1920*1080):转码成1080p;小于1080p大于720P:转码成720p;小于720P大于480P:转码成480p;小于480P大于360P:转码成360p;在考虑国内的网络带宽情况下,尽量保持清晰度的情况...

source
elink-help-center
language
zh
source_row
794
legacy_first_id
1349
legacy_second_id
336

视频无法播放和长时间转码未完成怎么办?

内容-课程(含内容管理) 视频

English为了给学员更好的课程学习体验,我们希望课程视频更加清晰。目前小鹅通支持大小为5GB的视频上传,最大1080p超清转码(1920x1080分辨率),兼容mp4、avi、wmv、mov、flv、rmvb、3gp、m4v、mkv多种主流视频格式。经过测试与调研,部分商家反馈的视频问题,例如:视频:黑屏、卡顿、音画不同步、视频模糊、转码时间过长这些问题大多是录制的源文件存在过度压缩、转码码率过低、视频格式较旧、录制文件损坏、文件格式更改时仅更改文件后缀但未进行转格式操作等原因导致。小鹅通推荐视频转码如下解决方...

source
elink-help-center
language
zh
source_row
795
legacy_first_id
1349
legacy_second_id
336

What should I do if the video fails to play or the transcoding takes too long to complete?

Content - Courses (including content ma... Video

中文To provide students with a better course learning experience, we aim to make course videos clearer. Currently, elink supports video uploads of up to 5GB, with a maximum 1080p ultra - high - definition transcoding (1920x1080 resolution), and is compatible wit...

source
elink-help-center
language
en
source_row
795
legacy_first_id
1349
legacy_second_id
336

What should I do if the video is shown as being transcoded after the course is created?

Content - Courses (including content ma... Interactive courses

中文After the video is successfully uploaded, video transcoding is required. Generally, video transcoding can be completed within 1 - 30 minutes. During the transcoding process, the display on the course terminal will not be affected. After the transcoding is co...

source
elink-help-center
language
en
source_row
945
legacy_first_id
1349
legacy_second_id
489

课程创建完毕后显示视频正在转码怎么办?

内容-课程(含内容管理) 互动课

English视频上传成功后需要进行视频转码,视频转码一般情况在1-30分钟内即可转码完毕。在转码过程中,课程终端显示将不会受影响,转码完成后转码字段将自动消失。视频转码时间取决于文件大小、网络环境等因素。如果视频转码时间过长,且终端课程内视频无法正常播放,建议您先更换浏览器或视频源重新上传尝试一下。若重试后仍出现问题,可拨打官网客服热线:4001026665 或将问题反馈于管理台【概况总览】右边的在线客服。

source
elink-help-center
language
zh
source_row
945
legacy_first_id
1349
legacy_second_id
489

What products do not support guiding users to join the community on the product detail page?

Content - Courses (including content ma... Text and images

中文Super Memberships, physical products, and education and training courses do not support group joining guidance on the product detail page.

source
elink-help-center
language
en
source_row
1043
legacy_first_id
1349
legacy_second_id
334

Which courses support guiding users to join the community before purchase?

Content - Courses (including content ma... Text and images

中文Paid courses (supporting individual sales) support guiding users to join the community before purchase.

source
elink-help-center
language
en
source_row
1042
legacy_first_id
1349
legacy_second_id
334

什么课程支持购买前引导加群?

内容-课程(含内容管理) 图文

English付费课程(且支持单独售卖)支持购买前引导加群。

source
elink-help-center
language
zh
source_row
1042
legacy_first_id
1349
legacy_second_id
334

什么商品不支持商品详情页引导加群?

内容-课程(含内容管理) 图文

English超级会员、实物商品、教培课程不支持商品详情页引导加群。

source
elink-help-center
language
zh
source_row
1043
legacy_first_id
1349
legacy_second_id
334

Tutorial on Batch Operations for Courses

Content - Courses (including content ma... Text and images

中文I. Feature IntroductionProvide merchants with the ability to create and manage courses in batches. Merchants can create audio, video, and live courses in batches, and perform operations such as batch publishing, unpublishing, and deletion of courses.II. Purp...

source
elink-help-center
language
en
source_row
1052
legacy_first_id
1349
legacy_second_id
334

课程批量操作使用教程

内容-课程(含内容管理) 图文

English一、 功能介绍为商家提供批量创建、批量管理课程的能力,商家可以批量创建音频、视频和直播课程,并可对课程进行批量上下架、批量删除等操作。二、 使用目的提升商家创建和管理课程的效率。三、 操作路径商家端:商家后台 → 课程管理 → 课程列表 → 批量创建、批量操作四、 使用教程(一)批量创建音频、视频1、商家在音频(视频)课程列表,点击上方“批量新建”按钮,即可进入批量创建音频(视频)课程页面。2、批量创建音频(视频),分为两个步骤:① 【上传文件】:上传音频(视频)文件,并设置对应的课程名称(默认取文件...

source
elink-help-center
language
zh
source_row
1052
legacy_first_id
1349
legacy_second_id
334

Instructions for adjusting the cover image size

Content - Courses (including content ma... Text and images

中文I.  Function IntroductionCurrently, the cover ratios of various types of courses and products on elink are not unified, and the display ratios of pictures on different pages are also inconsistent. As a result, merchants need to prepare materials of multiple ...

source
elink-help-center
language
en
source_row
1293
legacy_first_id
1349
legacy_second_id
334

封面图片尺寸调整说明

内容-课程(含内容管理) 图文

English一、  功能介绍当前小鹅通多类课程、商品封面比例不统一,不同页面图片展示比例不统一,导致商家需准备多个尺寸的素材创建内容。此次调整将统一封面上传、应用位置,提升商家运营店铺效率,保障商家图片展示完全。二、  调整影响● 新建课程/内容:○ 调整【新建课程/内容-封面】图片尺寸大小,最新建议尺寸为750*422或比例16:9;本次仅调整图片尺寸,格式与容量大小不做任何调整○ 【新建课程/内容-封面】的封面图将以16:9的图片框来展示,以前创建的封面图会在展示框内的左右侧出现少量白边效果○ 路径:PC管理...

source
elink-help-center
language
zh
source_row
1293
legacy_first_id
1349
legacy_second_id
334