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How to customize the live streaming room skin?
中文Step 1The administrator goes to [Desktop Management Console - Applications - Online Classroom], clicks on "Class Sessions" and selects the "General Settings" menu bar;Step 2Clicks on "Add Classroom Skin" to enter the custom skin settings page;Step 3Enters th...
Will the asset management section synchronize data after an order refund?
中文During asset management, the refund amount will be deducted, and the WeChat payment handling fee will be refunded.The bill summary will also be calculated accordingly:
How to enable automatic student take the stage?
中文On the management console - New Course page, check the box for "Automatically allow students to take the stage when they enter."
订单退款后资产管理部分会同步数据吗？
English资产管理中会扣除退款部分，并返还微信支付手续费。账单汇总也会一并统计：
如何开启学员自动上台？
English在管理台－新建课程页面上，勾选“学生进入时自动上台”。
How to add course session access for learners?
中文Step 1:Log in to the desktop management console, click [Applications - Online Classroom - Class Courses], find the corresponding course, and click [Details].Step 2:Click [Students] - [Add Students].There are currently three methods for adding students:Single...
如何延迟下课？
English当课程还剩5分钟时，会提示讲师是否进行课堂延时。点击延时30分钟按钮进行延时下课。每节课可延时两次。
What are the order refund statuses?
中文There are three statuses in total, namely: Refunding, Refund Successful, and Refund Failed.
Is there a conflict between deleting the subscription relationship and refunding?
中文Orders with deleted subscription relationships support refunds.
订单退款状态有哪些？
English一共有三种状态，分别是：退款中，退款成功，退款失败。
Is there a limit on the refund amount?
中文No restrictions.
删除订购关系和退款操作之间是否有冲突？
English已删除订购关系的订单，支持退款。
是否限制退款金额？
English不限制。
Which parts of the data will be affected after the refund operation?
中文The data in the data analysis module does not include refund data; the coupon inventory and product inventory in marketing will be restored.
退款操作后会影响到哪部分的数据？
English数据分析模块数据不包含退款数据；营销中的优惠券库存、商品库存会还原。
设置“购买任意课程成为推广员”时，购买哪些商品仍不可成为推广员？
English付费打卡、付费社群、付费问答、付费练习。
After parents purchase and enroll in a course, how can children log in to attend classes?
中文After parents sign up via WeChat, they can log in to the APP or PC client using WeChat. They can then bind their mobile phone number and set a password in the personal information section. After setting, they can give the mobile phone number and password to ...
When setting 'Purchase any course to become a promoter', which products cannot make users become promoters even after purchase?
中文Paid check-ins, paid communities, paid Q&A, paid exercises.