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如何自定义直播间皮肤？
English第一步管理员在【电脑端管理台-应用-在线课堂】，点击“班课”，选择“通用设置”菜单栏；第二步点击“添加教室皮肤”，进入自定义皮肤设置页；第三步输入自定义皮肤名称，设置对应区域的颜色和背景（支持添加图片），点击“确定”按钮完成自定义皮肤创建；第四步选中皮肤，点击启动，重新进入直播间可生效。
How to invite learners to enroll in courses?
中文Step 1:On the class list page, click the "Share" button.Step 2:In the sharing pop-up window, you can share the course with students for purchase by copying the link, using the QR code, or sharing the course poster.
如何邀请学员报名课程？
English第一步：在班课列表页，点击“分享”按钮；第二步：在分享弹窗内，可通过复制链接、二维码、课程分享海报的方式将该课程分享给学员购买。
如何给学员添加课节权限？
English第一步：进入电脑端管理台，点击【应用-在线课堂-班课】，找到对应课程，点击【详情】第二步：点击【学员】-【添加学员】；现有三种添加方法：单个添加、批量导入、组织导入；单个添加批量导入组织导入**注意事项：1、导入学员可以使用手机号+验证码直接登录小鹅通APP和小鹅通助手电脑客户端上课。2、若导入为店铺已有用户，可选择输入用户ID或用户手机号（账户绑定手机号）。3、若导入的学员为新用户（从未访问过店铺），请输入用户手机号。导入成功后，后台将根据输入手机号创建新账号，填入手机号将自动作为用户账户绑定的手机...
How to customize the live streaming room skin?
中文Step 1The administrator goes to [Desktop Management Console - Applications - Online Classroom], clicks on "Class Sessions" and selects the "General Settings" menu bar;Step 2Clicks on "Add Classroom Skin" to enter the custom skin settings page;Step 3Enters th...
Will the asset management section synchronize data after an order refund?
中文During asset management, the refund amount will be deducted, and the WeChat payment handling fee will be refunded.The bill summary will also be calculated accordingly:
How to enable automatic student take the stage?
中文On the management console - New Course page, check the box for "Automatically allow students to take the stage when they enter."
订单退款后资产管理部分会同步数据吗？
English资产管理中会扣除退款部分，并返还微信支付手续费。账单汇总也会一并统计：
如何开启学员自动上台？
English在管理台－新建课程页面上，勾选“学生进入时自动上台”。
How to add course session access for learners?
中文Step 1:Log in to the desktop management console, click [Applications - Online Classroom - Class Courses], find the corresponding course, and click [Details].Step 2:Click [Students] - [Add Students].There are currently three methods for adding students:Single...
如何延迟下课？
English当课程还剩5分钟时，会提示讲师是否进行课堂延时。点击延时30分钟按钮进行延时下课。每节课可延时两次。
What are the order refund statuses?
中文There are three statuses in total, namely: Refunding, Refund Successful, and Refund Failed.
Is there a conflict between deleting the subscription relationship and refunding?
中文Orders with deleted subscription relationships support refunds.
订单退款状态有哪些？
English一共有三种状态，分别是：退款中，退款成功，退款失败。
Is there a limit on the refund amount?
中文No restrictions.
删除订购关系和退款操作之间是否有冲突？
English已删除订购关系的订单，支持退款。
是否限制退款金额？
English不限制。
Which parts of the data will be affected after the refund operation?
中文The data in the data analysis module does not include refund data; the coupon inventory and product inventory in marketing will be restored.