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中文I. When audio upload fails, such as the failure to upload audio content, please check according to the following steps:1. Whether the format is MP3/M4A;2. Whether the resource size exceeds 500M.3. If you confirm that everything is correct, you can try to swi...

中文I. Feature IntroductionPaid Q&A is a platform where students can pay to ask questions and get one-on-one answers from teachers.II. Purpose of UseStudents with questions about a particular topic hope to have one-on-one communication with industry professional...

English倍速播放：用户在收听音频时可调节音频播放速度，有0.7倍、1倍、1.25倍、1.5倍、2倍的播放速度供用户选择。小鹅通各版本客户都可以使用该功能。连续播放：专栏/会员的音频课程IOS系统手机在H5店铺支持连续播放，小程序（不区分手机系统）不支持专栏/会员的音频课程连续播放，播放完上一节课程需要手动进行操作播放下一节。

English目前暂不支持导出已上传的音频。

中文You cannot directly export audio files in the [Audio] section of [Course Management]. However, the uploaded audio files will be available in [Content Management] - [Audio], where you can download and export them.

中文I. Function DescriptionThe information collection function allows you to customize the collection of paid user information, including contact information like phone numbers and WeChat IDs, as well as personalized user information, to clearly depict user prof...

English一、功能说明信息采集功能，自定义采集付费用户信息，包括手机号、微信号等联系方式，以及个性化用户信息，清晰刻画用户画像。那么图文课程如何开启信息采集呢？二、操作步骤1、创建或编辑商品并保存；2、图文列表中点击【···】-【运营设置】，或点击【详情/编辑】；3、在图文详情页-运营设置页面，开启信息采集功能；4、选择已有的信息采集，或新建信息采集；选择采集页面；最后保存；

中文1. When creating/editing a product, you can set the product to be listed.If you set the product to be listed immediately, it will be displayed in the store upon publication.If you set the product to be listed at a scheduled time, it will be displayed in the ...

English视频上传成功后需要进行视频转码，视频转码一般情况在10分钟内即可转码完毕，在转码过程中该视频资源会处于隐藏状态，转码完成后会自动显示（建议在设定的显示时间前多预留一点时间进行资源的上传和等待转码）。视频转码时间取决于文件大小、网络环境等因素。如果视频转码时间过长，您可以排查一下是否存在网络异常，无异常的情况下建议您更换浏览器重新上传尝试一下。若转码一直持续，可拨打官网客服热线：4001026665 或将问题反馈于管理台右下角的在线客服。

中文Click [Share] in the video list to display a QR code and a link. Learners can open WeChat, click [+ in the top right corner - Scan], scan the QR code to view the created graphic products, or directly copy the link and open it in the WeChat environment.

English1.当创建/编辑商品的时候，可以对商品进行上架设置。    当您设置立即上架，该商品在发布时即可在店铺内显示；    当您设置定时上架，该商品在所设定的时间后，在商品在店铺内显示；    当您设置了上架后隐藏，该商品只可以通过链接的形式被访问到。2.当您保存商品后，您可以在视频列表中直接对该视频商品进行上下架操作。、

中文After the video is successfully uploaded, video transcoding is required. Generally, video transcoding can be completed within 10 minutes. During the transcoding process, the video resource will be hidden and will automatically appear after transcoding is com...

English在视频列表中点击【分享】出现二维码及链接，学员可以打开微信【右上角+号--扫一扫】，扫码即可查看创建的图文商品，或者直接复制链接，在微信环境下进行打开即可。

中文Video posters refer to the preview images (i.e., video cover images) displayed before video playback. You can set them in [Content] - [Videos] - [Create New Video] - [Video Poster]. To ensure display quality, the uploaded files must be JPG or PNG files small...

English视频贴片是指视频播放前显示的预览图片（即视频头图）。您可以在【课程管理】-【视频】-【新建视频】-【视频贴片】中进行设置。且为了确保显示质量，上传的文件必须是：小于5M的JPG、PNG文件，文件尺寸需设置为750*422px或16：9。同时，建议您不要选择透明的图片作为预览图片，否则可能会导致您的栏目页面显示异常。如果不上传视频贴片的话，默认是视频播放的第一帧。

English目前暂不支持导出已上传的视频。

中文There is no limit to the number of video courses you can upload, but you can only upload 2000 video files per day.

中文You cannot directly export videos in the [Video] section of [Course Management]. However, the uploaded videos will be stored in the [Video] section of [Material Center], where you can download and export them.