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Is there a limit on the refund amount?
中文No restrictions.
Which parts of the data will be affected after the refund operation?
中文The data in the data analysis module does not include refund data; the coupon inventory and product inventory in marketing will be restored.
After parents purchase and enroll in a course, how can children log in to attend classes?
中文After parents sign up via WeChat, they can log in to the APP or PC client using WeChat. They can then bind their mobile phone number and set a password in the personal information section. After setting, they can give the mobile phone number and password to ...
When setting 'Purchase any course to become a promoter', which products cannot make users become promoters even after purchase?
中文Paid check-ins, paid communities, paid Q&A, paid exercises.
How can live course students download course materials?
中文I. Feature IntroductionMerchants can upload relevant courseware on the instructor's end, and then students can download the relevant courseware on their mobile phones and computers, which improves the students' review effect after class.II. Purpose of UseBy ...
Which marketing tools support paid coupons?
中文Currently, paid coupons support coupons, promo codes, Joint Orderg, limited-time discounts, product recommendations, payment rewards, and promoters.Other marketing tools are not supported for now.
What is the order status after placing an order with a valuable coupon?
中文Paid coupons are delivered by the system. After placing an order, the learner's end will show a status of [Pending receipt].
Which store decoration capabilities are supported for paid coupons?
中文Currently, store component decoration is not supported. However, merchants can place paid coupon links in components that support custom links.
Tutorial on Using the Head and Branch Store Management System
中文I. Function IntroductionThe Headquarter-Branch Management module is a one-stop solution provided by elink for institutional headquarters for course distribution to branches and branch management.II. Purpose of UseIt is suitable for the headquarters of variou...
Tutorial on Using Shipping Fee Templates
中文I. Function IntroductionThe shipping fee template is a shipping fee tool mainly used to solve the problem of sellers having to frequently modify shipping fees after a transaction is completed. Through the shipping fee template, sellers can address the issue ...
Explanation of data permissions for head and branch stores
中文1. After authorizing the course distribution function, which courses will the branch stores receive?Answer: The branch stores will receive the course content specified for distribution by the main store.2. After authorizing user data, which user data of the ...
How many rounds of lucky draws can be launched in one live stream?
中文Currently, a maximum of 50 rounds can be initiated. You can freely configure them according to your needs.
Is there a limit to the number of prizes for live interactive lucky draws?
中文Currently, only 5 types of prizes can be set for each round, and the quantity of each prize cannot exceed 200 pieces.
How can the winning students claim their prizes?
中文Students can claim prizes in three ways:① Claim on the winning page;② After winning, click the button in the bottom right corner of the live stream room to view your prizes and claim the ones you've won;③ Click [Personal Center], then click [My Prizes] to vi...
Which platforms does the current lottery feature support?
中文1. Instructor side: H5 live streaming room, elink App,Goose Live Mini Program, computerWeb version, Goose Live Client, and elink Assistant Client can initiate lucky draws;2. Student side: H5 live streaming room, Xiaoxiaotong App, computer web version, Goose ...
How can merchants obtain learner information when using course products as prizes for live interactive lotteries?
中文You can associate information collection with this course and set it to be filled out [before payment]. When students claim prizes, they need to fill out this information collection to claim successfully. Merchants can view student information through this i...
Which version supports the Headquarter and Branch Management module?
中文The head and branch store management module is only available for the flagship version. That is, the store version at the headquarters must be the flagship version. If the version does not meet the requirements, please upgrade to the flagship version first t...
What are the limitations of the branch store version?
中文There is no restriction on the branch store version. It can be the flagship version, professional version, basic version, or even the trial version.