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891 total results found

Is there a limit on the refund amount?

Transaction Order management

中文No restrictions.

source
elink-help-center
language
en
source_row
866
legacy_first_id
465
legacy_second_id
414

Which parts of the data will be affected after the refund operation?

Transaction Order management

中文The data in the data analysis module does not include refund data; the coupon inventory and product inventory in marketing will be restored.

source
elink-help-center
language
en
source_row
867
legacy_first_id
465
legacy_second_id
414

After parents purchase and enroll in a course, how can children log in to attend classes?

Online Classroom - Class Course Class creation

中文After parents sign up via WeChat, they can log in to the APP or PC client using WeChat. They can then bind their mobile phone number and set a password in the personal information section. After setting, they can give the mobile phone number and password to ...

source
elink-help-center
language
en
source_row
872
legacy_first_id
458
legacy_second_id
460

When setting 'Purchase any course to become a promoter', which products cannot make users become promoters even after purchase?

Marketing Promoter

中文Paid check-ins, paid communities, paid Q&A, paid exercises.

source
elink-help-center
language
en
source_row
870
legacy_first_id
1278
legacy_second_id
1285

How can live course students download course materials?

Live broadcast Common Questions about Live Streaming

中文I. Feature IntroductionMerchants can upload relevant courseware on the instructor's end, and then students can download the relevant courseware on their mobile phones and computers, which improves the students' review effect after class.II. Purpose of UseBy ...

source
elink-help-center
language
en
source_row
873
legacy_first_id
312
legacy_second_id
354

Which marketing tools support paid coupons?

Marketing - WeCom Marketing Valuable coupons

中文Currently, paid coupons support coupons, promo codes, Joint Orderg, limited-time discounts, product recommendations, payment rewards, and promoters.Other marketing tools are not supported for now.

source
elink-help-center
language
en
source_row
875
legacy_first_id
315
legacy_second_id
477

What is the order status after placing an order with a valuable coupon?

Marketing - WeCom Marketing Valuable coupons

中文Paid coupons are delivered by the system. After placing an order, the learner's end will show a status of [Pending receipt].

source
elink-help-center
language
en
source_row
878
legacy_first_id
315
legacy_second_id
477

Which store decoration capabilities are supported for paid coupons?

Marketing - WeCom Marketing Valuable coupons

中文Currently, store component decoration is not supported. However, merchants can place paid coupon links in components that support custom links.

source
elink-help-center
language
en
source_row
874
legacy_first_id
315
legacy_second_id
477

Tutorial on Using the Head and Branch Store Management System

Head and Branch Store Management Branch Store Management

中文I. Function IntroductionThe Headquarter-Branch Management module is a one-stop solution provided by elink for institutional headquarters for course distribution to branches and branch management.II. Purpose of UseIt is suitable for the headquarters of variou...

source
elink-help-center
language
en
source_row
879
legacy_first_id
478
legacy_second_id
480

Tutorial on Using Shipping Fee Templates

Transaction Delivery management

中文I. Function IntroductionThe shipping fee template is a shipping fee tool mainly used to solve the problem of sellers having to frequently modify shipping fees after a transaction is completed. Through the shipping fee template, sellers can address the issue ...

source
elink-help-center
language
en
source_row
881
legacy_first_id
465
legacy_second_id
416

Explanation of data permissions for head and branch stores

Head and Branch Store Management Branch Store Management

中文1. After authorizing the course distribution function, which courses will the branch stores receive?Answer: The branch stores will receive the course content specified for distribution by the main store.2. After authorizing user data, which user data of the ...

source
elink-help-center
language
en
source_row
880
legacy_first_id
478
legacy_second_id
480

How many rounds of lucky draws can be launched in one live stream?

Live broadcast Live marketing interaction

中文Currently, a maximum of 50 rounds can be initiated. You can freely configure them according to your needs.

source
elink-help-center
language
en
source_row
882
legacy_first_id
312
legacy_second_id
346

Is there a limit to the number of prizes for live interactive lucky draws?

Live broadcast Live marketing interaction

中文Currently, only 5 types of prizes can be set for each round, and the quantity of each prize cannot exceed 200 pieces.

source
elink-help-center
language
en
source_row
883
legacy_first_id
312
legacy_second_id
346

How can the winning students claim their prizes?

Live broadcast Live marketing interaction

中文Students can claim prizes in three ways:① Claim on the winning page;② After winning, click the button in the bottom right corner of the live stream room to view your prizes and claim the ones you've won;③ Click [Personal Center], then click [My Prizes] to vi...

source
elink-help-center
language
en
source_row
885
legacy_first_id
312
legacy_second_id
346

Which platforms does the current lottery feature support?

Live broadcast Live marketing interaction

中文1. Instructor side: H5 live streaming room, elink App,Goose Live Mini Program, computerWeb version, Goose Live Client, and elink Assistant Client can initiate lucky draws;2. Student side: H5 live streaming room, Xiaoxiaotong App, computer web version, Goose ...

source
elink-help-center
language
en
source_row
884
legacy_first_id
312
legacy_second_id
346

How can merchants obtain learner information when using course products as prizes for live interactive lotteries?

Live broadcast Live marketing interaction

中文You can associate information collection with this course and set it to be filled out [before payment]. When students claim prizes, they need to fill out this information collection to claim successfully. Merchants can view student information through this i...

source
elink-help-center
language
en
source_row
886
legacy_first_id
312
legacy_second_id
346

Which version supports the Headquarter and Branch Management module?

Head and Branch Store Management Branch Store Management

中文The head and branch store management module is only available for the flagship version. That is, the store version at the headquarters must be the flagship version. If the version does not meet the requirements, please upgrade to the flagship version first t...

source
elink-help-center
language
en
source_row
888
legacy_first_id
478
legacy_second_id
480

What are the limitations of the branch store version?

Head and Branch Store Management Branch Store Management

中文There is no restriction on the branch store version. It can be the flagship version, professional version, basic version, or even the trial version.

source
elink-help-center
language
en
source_row
889
legacy_first_id
478
legacy_second_id
480