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What does the number of store visitors in the trend chart refer to?
中文Data trends of new users, active users, cumulative users, paying users, and cumulative paying users within the selected time frame
What are the meanings of various data indicators among paying users?
中文Number of users:New paying users - Number of users: The number of users who have never made a payment in the store before the selected time and made their first settlement in the store within the selected time.Existing paying users - Number of users: The num...
What does the weekly repurchase rate refer to?
中文Weekly repurchase rate: During the week of the selected date, the number of users who made a payment in the store before this week and also made a payment this week / the total number of paying users this week
What does the payment trend chart for new and existing users refer to?
中文Within the selected time frame, merchants can choose the corresponding statistical data on the number of users, average order value, settlement amount, and visit-to-settlement conversion rate.
Can users pay to purchase courses in the PC version of the Online Store?
中文After accessing a paid course on a computer browser, when you click the purchase button, a QR code will pop up to guide you to scan it with your mobile WeChat. After scanning, you will enter the course page on the WeChat mobile app to complete the payment. C...
Can the footer of the PC version of the online store be customized?
中文Hello, the footer of the PC version of the online store supports customization. Currently, there are 3 footer templates available for merchants to choose from. For detailed operations, please refer to the following tutorial:https://admin.xiaoe-tech.com/helpC...
What interactive tools are supported in the online store on the desktop version?
中文Currently, the interactive tools available in the PC version of the Online Store include: Workbooks, Exams, Forms, Check-ins, Certificates, Interactive Tests, Exercises, Paid Q&A, Event Management, and Communities.Note: Currently, all these features are supp...
Can users send voice messages when watching live courses in the PC version of the Online Store?
中文The instructor has enabled the [User Voice Chat] function for the live course. Users watching the live course via a desktop browser can also send voice messages to participate in discussions.
What does an active user on the user dashboard refer to?
中文Hello, it refers to the number of users who have visited the store within the selected time period
How to log in to the PC version of the online store to view courses?
中文Step 1:Access the Online Store on WeChat to obtain the course link.Step 2:Copy the link, open it in a browser on your computer, click [Start Learning Now] or [Log In] in the top - right corner. After logging in via WeChat or using your mobile phone number, y...
Multi-segment editing of live replay videos
中文Step 1: Enter the live stream details pageClick [Live Stream Management] - [Live Streams]. Find the live stream you need to edit in the live stream list, and click [Details] of this live stream to enter the live stream details page.Step 2: Enter the video re...
What scenarios are the store navigation of the PC version of the online store applicable to?
中文If there are many products and activities in the Online Store, you can use the store navigation to guide users to relevant pages. The store navigation can direct users to Mini Pages, knowledge products, product groups, or custom links.
Tutorial on Using Event Management
中文I. Function IntroductionYou can use the event management function to organize offline events, completing processes such as online event information release, user registration, collection of registration user information, management of registration status, an...
What does a paid user on the user dashboard refer to?
中文Hello, it refers to the number of users who have successfully made payments within the selected time period. Multiple payments made by one person are counted as one (all successfully paid orders are calculated, refunds are not excluded, and orders imported v...
Tutorial on Setting the Live Streaming Room Cover
中文I.Function IntroductionCover Settings for the Live Streaming RoomII.Purpose of UseDisplay the page effect of the live streaming room and package the live streaming room.III.Usage ScenariosCover settings for video live streaming, audio live streaming, and rec...
Tutorial on Using Data Overview
中文I. Feature IntroductionThe data overview feature supports monitoring the overall operational status of the online store, including real-time data and recent trends of core indicators such as visits and orders. It also reflects the store's operational perform...
Tutorial on Using Live Streaming Watermark Settings
中文I. Feature IntroductionAdd watermarks to live videosII. Purpose of UsePrevent merchants' live videos from being illegally recordedIII. Scope of ApplicationScope of application for live watermark settings: Real-time video live streaming, Desktop sharing live ...
Tutorial on Sharing Live Streaming Courseware
中文I. Function IntroductionSupport instructors to upload files in the live streaming room for students to downloadII. Purpose of UseProvide file - assisted teaching during live streaming to enhance the live streaming effectIII. Usage ScenariosMeet the scenarios...