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中文1. Refresh the page or restart OBS.2. Re-plug the camera and check if it's a hardware issue.

English1、刷新页面或者重开OBS2、重新拔插摄像头，检查是否是硬件问题

中文For specific details, please refer to:< How to solve the problem of live streaming freezing during OBS live streaming? >< How to solve problems such as long live streaming delay during OBS live streaming? >

English具体详情请看：<  OBS直播中遇到直播卡顿的问题，怎么解决？><  OBS直播中遇到直播延迟时间较长等问题，怎么解决？>

中文eLive Client / elink Assistant/Web version:1. Check the camera indicator light to confirm if the camera is successfully turned on. 2. Confirm if you have authorized the camera to be turned on before the live stream. If not, you need to refresh the page and r...

English鹅直播客户端/小鹅通助手/网页端：1.请查看摄像头指示灯，确认摄像头是否成功开启 2.请确认直播前是否允许授权摄像头的开启，如果没有授权，则需刷新页面后重新授权 3.点击窗口内“设置”打开画面调试，确认摄像头的状态是否正常小鹅通App直播： 1.请确认是否打开摄像头 2.请确认手机摄像头是否有损坏鹅直播小程序/商家助手小程序直播：1.请确认直播前是否允许授权摄像头的使用，如果没有授权，则需重新进入直播间进行授权 2.请确认是否打开摄像头 3.请确认手机摄像头是否有损坏

中文After clicking [Invalidate Immediately] on the invitation code in the backend:1. Users who have received and redeemed the invitation code can still continue to view the courses previously activated through the invitation code.2. Unredeemed invitation codes c...

English在后台对邀请码点击【立即失效】之后：1、已经领取并兑换了邀请码的用户仍然可以继续查看之前通过邀请码开通的课程2、没有兑换的邀请码将不能再兑换使用。

中文Reasons for this prompt:If a user clicks on the invitation code link too many times within 24 hours or keeps refreshing the page while the link is loading, the system may prompt that 'the invitation code has been locked'.Solutions:You can send a different in...

English出现此提示的原因：如果用户在24小时内点击邀请码链接次数太多，或者在链接加载完成的过程中不断刷新，均可能出现系统提示“邀请码已被锁定”的情况。解决方法：您可以换一个邀请码发给客户或建议其第二天再点击邀请码链接。

中文Yes, it's possible.Step 1: On the elink management console, click [Marketing Center] - [Invitation Codes]. Find the invitation code batch you're targeting and click [Usage Records]. Locate the user you want to remove and click [User Name].Step 2: In the user...

English第一步：在小鹅通管理台点击【营销中心】-【邀请码】，找到目标批次的邀请码以及想要清退的用户的微信昵称；第二步：点击【用户管理】-【用户列表】，搜索该微信昵称找到该用户的记录，点击其头像，在开通记录中，可以看到其通过邀请码开通的课程，点击【删除】按钮即可。

中文You can convert the link into a QR code. You can perform the operation through the following path:Copy the invitation code link, click [Applications] - [Supporting Tools] - [QR Code/Short Link] on the elink management console.Paste the invitation code link a...

English可以将链接转成二维码。您可通过以下路径进行操作：复制该邀请码链接，在小鹅通管理台点击【营销中心】-【二维码/短链接生成】输入并点击【压缩一下】即可生成二维码。

中文Yes, an invitation code (link and number) can only be used once.

中文Currently, only stores with a Mini Program can send out invitation codes in bulk.If you have already launched a Mini Program for your store, you can send out invitation codes in bulk by following these steps:1. Log in to the elink management console, click [...

English目前只有开通了小程序的店铺才能群发邀请码。如果您已经开通店铺小程序，可以按照以下路径进行操作群发：1、在小鹅通管理后台点击【营销中心】-【邀请码】中生成邀请码2、点击目标批次邀请码的【微信群发送】选项，扫描弹出来的窗口中的小程序码，即可获得邀请码的该小程序入口；3、点击右上角的三个点【�】，就可以将邀请码转发到特定的微信群；4、需要注意：只有群里的用户可以领取邀请码，每人限领一次，不支持转发。

中文For a detailed tutorial on the invitation code function, please refer to:Tutorial on Using Invitation Codes