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Can the replay content of real-time video live streaming be modified or deleted?
中文Yes, you can use the live editing function to edit the recorded content of a live stream in the [Details > Recording Settings] of the corresponding live stream.
Unable to connect to the camera during live streaming
中文1. Refresh the page or restart OBS.2. Re-plug the camera and check if it's a hardware issue.
How to handle freezing and latency issues during real-time live streaming?
中文For specific details, please refer to:< How to solve the problem of live streaming freezing during OBS live streaming? >< How to solve problems such as long live streaming delay during OBS live streaming? >
The instructor's video is not visible during the live stream
中文eLive Client / elink Assistant/Web version:1. Check the camera indicator light to confirm if the camera is successfully turned on. 2. Confirm if you have authorized the camera to be turned on before the live stream. If not, you need to refresh the page and r...
After the invitation code is set to expire immediately, can users who have already received the invitation code still use it normally?
中文After clicking [Invalidate Immediately] on the invitation code in the backend:1. Users who have received and redeemed the invitation code can still continue to view the courses previously activated through the invitation code.2. Unredeemed invitation codes c...
After clicking the invitation code link, an error message saying 'The invitation code has been locked' appears?
中文Reasons for this prompt:If a user clicks on the invitation code link too many times within 24 hours or keeps refreshing the page while the link is loading, the system may prompt that 'the invitation code has been locked'.Solutions:You can send a different in...
Can users activated via invitation codes be deleted?
中文Yes, it's possible.Step 1: On the elink management console, click [Marketing Center] - [Invitation Codes]. Find the invitation code batch you're targeting and click [Usage Records]. Locate the user you want to remove and click [User Name].Step 2: In the user...
Can the link of the invitation code generate a QR code?
中文You can convert the link into a QR code. You can perform the operation through the following path:Copy the invitation code link, click [Applications] - [Supporting Tools] - [QR Code/Short Link] on the elink management console.Paste the invitation code link a...
Can the invitation code be used only once?
中文Yes, an invitation code (link and number) can only be used once.
Can invitation codes be sent in bulk?
中文Currently, only stores with a Mini Program can send out invitation codes in bulk.If you have already launched a Mini Program for your store, you can send out invitation codes in bulk by following these steps:1. Log in to the elink management console, click [...
How to issue invitation codes to users?
中文For a detailed tutorial on the invitation code function, please refer to:Tutorial on Using Invitation Codes
Can the use of the invitation code be terminated?
中文It can be terminated. You can perform the operation through the following path:On the elink management console, click [Marketing Center] - [Invitation Codes], find the invitation codes of the target batch, and click [Invalidate Immediately]. This will invali...
Is there a limit to the number of invitation codes per batch?
中文A maximum of 10,000 invitation codes can be generated per batch. If you need a larger quantity of invitation codes, please generate them in multiple batches.
Can the invitation code still be used within its validity period after the online store expires?
中文Invitation codes cannot be used when the online store is closed, while redemption codes can still be redeemed and used during this period.
Can the created invitation codes be deleted after being invalidated?
中文It can be deleted. After invalidating the invitation codes in this batch, you can click [Delete].
Which products support the use of invitation codes?
中文Invitation codes support the use of images, texts, audios, videos, live streams, courses, e-books, columns, super columns, memberships, premium memberships, camps, physical products, valuable coupons, class packs, and offline courses.
Can the invitation code be used to redeem courses that are not available for individual purchase?
中文Neither invitation codes nor redemption codes can be used to activate courses that do not support individual sales.
Does using an invitation code support information collection?
中文Yes, it is supported. Information collection is supported when using invitation codes.