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How many rounds of lucky draws can be launched in one live stream?
中文Currently, a maximum of 50 rounds can be initiated. You can freely configure them according to your needs.
一场直播可以发起几轮抽奖？
English目前支持最多发起50轮，您可以根据需求自由配置。
运费模板使用教程
English一、功能介绍运费模板主要是解决交易成交后卖家需要频繁修改运费的一种运费工具。通过运费模板，卖家可以解决不同地区的买家购买商品时运费差异化的问题。核心功能· 支持设置可配送区域· 可灵活设置不同的配送区域运费· 支持按购买件数设置运费· 批量修改商品运费，修改运费模板后与其关联的商品运费随之修改二、使用目的1、根据配送区域自动匹配运费，解决卖家频繁修改运费问题2、提高商家设置运费的操作效率三、使用场景场景一：适用于所有售卖实物商品商家，商家可自主选择可配送区域，针对不同地区可设置不同运费；可根据商品件数...
Is there a limit to the number of prizes for live interactive lucky draws?
中文Currently, only 5 types of prizes can be set for each round, and the quantity of each prize cannot exceed 200 pieces.
直播互动抽奖的奖品数量有限制吗？
English目前仅支持每轮设置5种奖品，每种奖品数量不能超过200份。
How can the winning students claim their prizes?
中文Students can claim prizes in three ways:① Claim on the winning page;② After winning, click the button in the bottom right corner of the live stream room to view your prizes and claim the ones you've won;③ Click [Personal Center], then click [My Prizes] to vi...
目前抽奖功能支持哪些端口？
English1、讲师端：H5直播间、小鹅通App、鹅直播小程序、电脑网页端、鹅直播客户端、小鹅通助手客户端可以发起抽奖；2、学员端：H5直播间、小通通App、电脑网页端、鹅直播客户端、鹅直播小程序都支持参与抽奖；
Which platforms does the current lottery feature support?
中文1. Instructor side: H5 live streaming room, elink App,Goose Live Mini Program, computerWeb version, Goose Live Client, and elink Assistant Client can initiate lucky draws;2. Student side: H5 live streaming room, Xiaoxiaotong App, computer web version, Goose ...
中奖的学员怎么领取奖品？
English学员可以通过3种方式领取：①中奖页面领取；②中奖后，在直播间中点击右下角按钮，查看我的奖品，可以领取已中奖奖品；③点击【个人中心】，点击【我的奖品】，可以查看已中奖奖品；
How can merchants obtain learner information when using course products as prizes for live interactive lotteries?
中文You can associate information collection with this course and set it to be filled out [before payment]. When students claim prizes, they need to fill out this information collection to claim successfully. Merchants can view student information through this i...
商家将课程类商品作为直播互动抽奖的奖品时如何获取学员信息？
English可将该课程关联信息采集，并设置在【支付前】填写，学员在领取奖品时，需要填写该信息采集才能领取成功，商家可通过该信息采集表单，查看学员信息。
Which version supports the Headquarter and Branch Management module?
中文The head and branch store management module is only available for the flagship version. That is, the store version at the headquarters must be the flagship version. If the version does not meet the requirements, please upgrade to the flagship version first t...
什么版本可以使用总分店管理模块？
English总分店管理模块仅支持旗舰版使用，即总部的店铺版本必须为旗舰版，如版本未达要求，请先升级版本至旗舰版，即可享受免费使用。
What are the limitations of the branch store version?
中文There is no restriction on the branch store version. It can be the flagship version, professional version, basic version, or even the trial version.
After becoming a main store, can it still become a branch of other main stores?
中文No, once a store becomes the main store, it cannot become a branch of other stores. Please operate with caution!
成为总店后，是否还可以成为其他总店的分店？
English不可以，店铺一旦成为总店，就不可以再成为其他店的分店，请谨慎操作！
分店版本有什么限制？
English分店版本无限制，可以是旗舰版、专业版以及基础版，甚至是试用版。
Can the head store unbind the affiliated stores that have already been bound?
中文Unbinding operations are not supported at the moment.