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积分功能支持的业务场景有哪些？
English支持图文、音频、视频、公开课（直播）、电子书、专栏、大专栏、训练营、会员、超级会员、班课、线下课、实物商品、分销商品、有价优惠券。
消费发放积分中的自定义活动，可以在同一时间创建多个活动吗？
English不可以，规则有效期不可与已有的活动规则重叠。
Can multiple custom activities be created simultaneously for the points issuance based on consumption?
中文No, the validity period of the rule cannot overlap with existing activity rules.
消费发放积分中的自定义活动，创建之后支持修改吗？
English在活动未生效前，支持修改活动规则；活动生效后，仅支持删除，不可修改。
Are custom activities in the points distribution for consumption supported to be modified after creation?
中文Before the event becomes effective, you can modify the event rules. After the event becomes effective, you can only delete it and cannot modify it.
同一个商品可以同时支持积分兑换和积分抵现吗？
English可以，同一商品可同时适用积分兑换、积分抵现。
Can the same product support both points redemption and points deduction for cash at the same time?
中文Yes, the same product can be applicable to both point redemption and point cashback simultaneously.
What are frozen points?
中文If merchants set a freeze period for points in the backend, the points obtained by users cannot be used during the freeze period.
什么是冻结积分？
English商家若在后台设置了积分的冻结期，则用户获取的积分在冻结期内不可使用。
Which marketing campaigns can be combined with point deductions?
中文Supports coupons, promo codes, limited-time discounts, flash sales, and Joint Orderg.
积分抵扣可以与哪些营销活动叠加？
English支持优惠券、优惠码、限时折扣、秒杀、拼团。
Specification for configuring external links in recommendation cards
中文To facilitate merchants in promoting and selling their own platform products, elink supports configuring external link products for live commerce. To maintain a healthy online ecosystem and protect the legitimate rights and interests of consumers, the follow...
推荐卡片配置外部链接规范
English为便于商家进行自有平台商品的销售推广，小鹅通支持在直播带货配置外链商品。为了维护网络生态环境，保障消费者合法权益，特制定本规范。对于违反本规范的内容，小鹅通有权处理，包括但不限于相关直播、课程、商品的下架、封禁以及对于店铺功能的限制和清退。具体如下：严禁借助外链传播以下内容：一、违反国家法律法规的内容，包括但不限于(1) 违反宪法确定的基本原则的；(2) 危害国家安全，泄露国家秘密，颠覆国家政权，破坏国家统一的；(3) 损害国家荣誉和利益的；(4) 煽动民族仇恨、民族歧视，破坏民族团结的；(5) 破坏...
Can the learning time be uploaded after learning the cached courses?
中文When students study cached courses, the learning data will be reported when the network is available. The data will be stored and reported every ten seconds.
学习缓存的课程后学习时间能上传吗？
English学员学习缓存课程会在有网状态下上报学习数据，每十秒定时存储上报一次。
Why can't students see the coupon after it's been applied to a specific product?
中文To provide users with a better experience, the system has set multiple constraint rules for displaying coupon content. For example, if a merchant configures products for a coupon in the background, but learners cannot see them, the following situations may o...
Can students continue to study cached courses when they lose course privileges?
中文When a course is no longer available for students to view, the cached version of the same course cannot be continued to be viewed by students. (The main scenarios where a course is unavailable for viewing include: the online store is blocked, the merchant de...
学员失去课程权益时，能继续学习缓存课程吗？
English当课程已不可被学员观看时，缓存的同课程将无法被学员继续观看。（不可被观看的主要场景包括：店铺被封禁、商家删除课程、商家清除学员的学习权限、时限类课程的时效过期）