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1560 total results found

使用客户端上课时如何播放带动画效果的PPT?

在线课堂-班课 班课终端

English使用课件时点击图中按钮或点击键盘左右键即可播放课件动效。

source
elink-help-center
language
zh
source_row
846
legacy_first_id
458
legacy_second_id
459

客户端登录页出现白屏、虚框怎么办?

在线课堂-班课 班课终端

English白屏问题展示:虚框问题展示:操作:右键单击小鹅通图标,选择属性,然后使用兼容方式打开,在 win7 下推荐使用 Windows Vista (Service Pack 1) 模式打开。

source
elink-help-center
language
zh
source_row
843
legacy_first_id
458
legacy_second_id
459

What should the instructor do if they accidentally click the end class button during a class on the client side?

Online Classroom - Class Course Class Course Terminal

中文After the instructor clicks the "End Class" button during the class,A pop-up window will appear:1. Click "Take a Break" to return to the course list page. The course will not end and you can enter it again.2. The "End Class" button will have a 5-second count...

source
elink-help-center
language
en
source_row
847
legacy_first_id
458
legacy_second_id
459

How to play animated PPTs during classes using the client?

Online Classroom - Class Course Class Course Terminal

中文When using courseware, click the button in the figure or use the left and right arrow keys on the keyboard to play the courseware animations.

source
elink-help-center
language
en
source_row
846
legacy_first_id
458
legacy_second_id
459

讲师在客户端上课时误操作点击了下课怎么办?

在线课堂-班课 班课终端

English讲师在上课过程中点击了”下课“按钮后,会弹出弹窗:1、点击“休息一下”,回到课程列表页,课程并不会结束;还可以再次进入;2、“下课”按钮会有5秒钟倒计时,防止误操作结束课程。倒计时结束后,“下课”按钮变亮,同时可以点击。此时点击”下课“后,将会结束该课节,且无法再次进行上课。点击右上角,关闭界面,回到课程日历列表页。

source
elink-help-center
language
zh
source_row
847
legacy_first_id
458
legacy_second_id
459

How to delay the end of the class?

Online Classroom - Class Course Class Course Terminal

中文When there are 5 minutes left in the course, the instructor will be prompted to decide whether to extend the class. Click the 'Extend for 30 minutes' button to delay the end of the class. Each class can be extended twice.

source
elink-help-center
language
en
source_row
848
legacy_first_id
458
legacy_second_id
459

客户端一直进不去直播间,频繁提示timeout?

在线课堂-班课 班课终端

English出现timeout提示时,为当前网络较差,检查手机网络是否顺畅或连接网速稳定的wifi后,再次进入直播间。

source
elink-help-center
language
zh
source_row
849
legacy_first_id
458
legacy_second_id
459

The client cannot enter the live streaming room all the time and frequently prompts 'timeout'?

Online Classroom - Class Course Class Course Terminal

中文When a 'timeout' prompt appears, it indicates that the current network is poor. Check if your mobile network is stable or connect to a Wi-Fi network with a stable internet speed, and then enter the live streaming room again.

source
elink-help-center
language
en
source_row
849
legacy_first_id
458
legacy_second_id
459

如何自定义班课直播间皮肤?

在线课堂-班课 班课创建

English第一步:管理员在管理后台点击“班课”,选择“通用设置”菜单栏;第二步:点击“添加教室皮肤”,进入自定义皮肤设置页;第三步:输入自定义皮肤名称,设置对应区域的颜色和背景(支持添加图片),点击“确定”按钮完成自定义皮肤创建;第四步:选中皮肤,点击启动,重新进入直播间可生效;

source
elink-help-center
language
zh
source_row
850
legacy_first_id
458
legacy_second_id
460

How to customize the skin of the live streaming room for courses?

Online Classroom - Class Course Class creation

中文Step 1: The administrator clicks on 'Courses' in the management backend and selects the 'General Settings' menu.Step 2: Click on 'Add Classroom Skin' to enter the custom skin settings page.Step 3: Enter the name of the custom skin, set the colors and backgro...

source
elink-help-center
language
en
source_row
850
legacy_first_id
458
legacy_second_id
460

如何自定义直播间皮肤?

在线课堂-班课 班课创建

English第一步管理员在【电脑端管理台-应用-在线课堂】,点击“班课”,选择“通用设置”菜单栏;第二步点击“添加教室皮肤”,进入自定义皮肤设置页;第三步输入自定义皮肤名称,设置对应区域的颜色和背景(支持添加图片),点击“确定”按钮完成自定义皮肤创建;第四步选中皮肤,点击启动,重新进入直播间可生效。

source
elink-help-center
language
zh
source_row
853
legacy_first_id
458
legacy_second_id
460

How to invite learners to enroll in courses?

Online Classroom - Class Course Class creation

中文Step 1:On the class list page, click the "Share" button.Step 2:In the sharing pop-up window, you can share the course with students for purchase by copying the link, using the QR code, or sharing the course poster.

source
elink-help-center
language
en
source_row
856
legacy_first_id
458
legacy_second_id
460

如何邀请学员报名课程?

在线课堂-班课 班课创建

English第一步:在班课列表页,点击“分享”按钮;第二步:在分享弹窗内,可通过复制链接、二维码、课程分享海报的方式将该课程分享给学员购买。

source
elink-help-center
language
zh
source_row
856
legacy_first_id
458
legacy_second_id
460

如何给学员添加课节权限?

在线课堂-班课 班课创建

English第一步:进入电脑端管理台,点击【应用-在线课堂-班课】,找到对应课程,点击【详情】第二步:点击【学员】-【添加学员】;现有三种添加方法:单个添加、批量导入、组织导入;单个添加批量导入组织导入**注意事项:1、导入学员可以使用手机号+验证码直接登录小鹅通APP和小鹅通助手电脑客户端上课。2、若导入为店铺已有用户,可选择输入用户ID或用户手机号(账户绑定手机号)。3、若导入的学员为新用户(从未访问过店铺),请输入用户手机号。导入成功后,后台将根据输入手机号创建新账号,填入手机号将自动作为用户账户绑定的手机...

source
elink-help-center
language
zh
source_row
857
legacy_first_id
458
legacy_second_id
460

How to customize the live streaming room skin?

Online Classroom - Class Course Class creation

中文Step 1The administrator goes to [Desktop Management Console - Applications - Online Classroom], clicks on "Class Sessions" and selects the "General Settings" menu bar;Step 2Clicks on "Add Classroom Skin" to enter the custom skin settings page;Step 3Enters th...

source
elink-help-center
language
en
source_row
853
legacy_first_id
458
legacy_second_id
460

Will the asset management section synchronize data after an order refund?

Transaction Order management

中文During asset management, the refund amount will be deducted, and the WeChat payment handling fee will be refunded.The bill summary will also be calculated accordingly:

source
elink-help-center
language
en
source_row
862
legacy_first_id
465
legacy_second_id
414

How to enable automatic student take the stage?

Online Classroom - Class Course Class creation

中文On the management console - New Course page, check the box for "Automatically allow students to take the stage when they enter."

source
elink-help-center
language
en
source_row
858
legacy_first_id
458
legacy_second_id
460

订单退款后资产管理部分会同步数据吗?

交易 订单管理

English资产管理中会扣除退款部分,并返还微信支付手续费。账单汇总也会一并统计:

source
elink-help-center
language
zh
source_row
862
legacy_first_id
465
legacy_second_id
414