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1560 total results found

直播中添加或修改拉流地址没画面怎么办?

直播 拉流

English检查拉流地址是否填写正确,或询问第三方是否已开始直播。

source
elink-help-center
language
zh
source_row
835
legacy_first_id
312
legacy_second_id
471

What should I do if there is no video after adding or modifying the streaming pull address during a live stream?

Live broadcast Stream pulling

中文Check if the streaming pull address is filled in correctly, or ask the third party if the live stream has started.

source
elink-help-center
language
en
source_row
835
legacy_first_id
312
legacy_second_id
471

开启超低延时直播后,为什么直播延时仍然较长?

直播 直播配置

English正常情况下,使用小鹅通助手客户端进行超低延时直播,观看端的延时可达到2s左右(使用OBS经设置后进行推流,延时最低可达到1s内)。【OBS使用超低延时直播教程】(1)进入【设置--输出】页面。(2)输出模式:选择“高级”。(3)关键帧间隔:填写“2”。(4)CPU使用预设:选择“veryfast”。(5)配置:选择“baseline”。(6)微调:选择“zerolatency”。(7)X264选项:填写“sliced_threads=0”。直播延时受到多种因素影响,如网络状况、直播设备性能、以及观看端...

source
elink-help-center
language
zh
source_row
826
legacy_first_id
312
legacy_second_id
344

How can learners quickly access the merchant's Online Store?

User Guide Basic operations

中文After students purchase a course, they can access the merchant's store throughfive channels: Mobile Store (H5), Mini Program Store, Desktop Store, elink APP, and QQ Storeto enter the merchant's store.I. Mobile Store (H5)1. Method 1: [Students can obtain the ...

source
elink-help-center
language
en
source_row
836
legacy_first_id
38
legacy_second_id
133

学员如何快速进入商家店铺

使用指南 基础操作

English学员购买课程后,可以通过商家的移动端店铺(H5)、小程序店铺、电脑端店铺、小鹅通APP、QQ店铺五种渠道进入商家店铺。一、 移动端店铺(H5)1、方式一:【学员可获取到课程/店铺链接】商家将店铺关联至公众号子菜单或微信群、朋友圈等位置,学员可通过链接或识别二维码的方式进入商家店铺。● 操作路径:公众号/海报/课程链接等——点击链接/识别二维码——进入店铺2、方式二:【关注小鹅通公众号】若学员无法找到公众号/店铺地址/课程链接等方式,可以关注“小鹅通知识助手公众号”进入商家店铺。● 操作路径:关注公众号...

source
elink-help-center
language
zh
source_row
836
legacy_first_id
38
legacy_second_id
133

How can students synchronize their purchased courses across multiple platforms?

Service User list

中文I. Function IntroductionStudents can study courses from the same merchant's Online Store on both the WeChat and QQ platforms after binding the same mobile phone number on the 'WeChat version' and 'QQ version' of the store.II. Scenario Example1. Student A of ...

source
elink-help-center
language
en
source_row
837
legacy_first_id
318
legacy_second_id
406

邀请达人榜活动管理规范

直播 直播营销互动

English为维护小鹅通的正常运营秩序,规范用户的邀请达人榜活动,小鹅通根据现行法律法规及《小鹅通服务协议》制定本规范。本规范为《小鹅通服务协议》不可分割的一部分,本规范未约定的,适用《小鹅通服务协议》的相关约定。用户应在发起或参与邀请达人榜活动(简称“活动”)前仔细阅读本规范,一旦你发起或参与本活动,均视为您已阅读、理解本规范,并自愿接受并遵守本规范的全部约定。小鹅通会根据业务的发展等变更本规范并在小鹅通官网(www.xiaoe-tech.com)上予以公示,用户应及时查看。如用户不同意相关变更,应立即停止使用...

source
elink-help-center
language
zh
source_row
839
legacy_first_id
312
legacy_second_id
346

学员如何在多个平台上同步已购课程

服务 用户列表

English一、功能介绍学员进入商家店铺的“微信端”、“QQ端”绑定同一个手机号,即可在两个平台内学习同一个店铺的课程。二、场景举例1、某商家的学员A一直在【微信店铺】购买并学习课程;2、后来商家开通了【QQ店铺】,A进入【QQ店铺】后看不到微信中的课程;3、A希望在QQ学习【微信店铺】的课程,于是在【QQ店铺】绑定微信店铺的手机号166xxxxxxxx;4、绑定成功后,A进入微信和QQ店铺,都能看到自己买的课程;场景图示:三、操作路径商家H5店铺→ 个人中心→ 账号设置→ 手机号四、操作流程第一步 登录店铺,进...

source
elink-help-center
language
zh
source_row
837
legacy_first_id
318
legacy_second_id
406

Management Regulations for the Influencer Invitation Leaderboard Event

Live broadcast Live marketing interaction

中文To maintain the normal operation order of elink and standardize users' Invitation Influencer Ranking List activities, elink formulates these regulations in accordance with current laws and regulations and the Elink Service Agreement. These regulations are an...

source
elink-help-center
language
en
source_row
839
legacy_first_id
312
legacy_second_id
346

What are the computer configuration requirements for downloading the client?

Online Classroom - Class Course Class Course Terminal

中文Recommended configuration:● WindowsCPU: i5-8250U or higherMemory: 8GB or moreSystem: Windows 7 or later (XP system is not supported)● MacMemory: 8GB or moreSystem: 10.13 or later

source
elink-help-center
language
en
source_row
840
legacy_first_id
458
legacy_second_id
459

What should I do if I can't find the desktop icon after installing the client?

Online Classroom - Class Course Class Course Terminal

中文Locate the executable program in the installation directory and right-click to set up a shortcut.

source
elink-help-center
language
en
source_row
842
legacy_first_id
458
legacy_second_id
459

下载客户端对电脑配置有什么要求?

在线课堂-班课 班课终端

English推荐配置:● WindowsCPU: i5-8250U及以上内存: 8G及以上系统: window7以上 (不支持XP系统)● Mac内存: 8G及以上系统: 10.13以上

source
elink-help-center
language
zh
source_row
840
legacy_first_id
458
legacy_second_id
459

客户端安装后找不到桌面图标怎么办?

在线课堂-班课 班课终端

English找到安装目录下的运行程序,右键设置快捷方式即可。

source
elink-help-center
language
zh
source_row
842
legacy_first_id
458
legacy_second_id
459

What should I do if the client login page shows a white screen or a dotted frame?

Online Classroom - Class Course Class Course Terminal

中文Display of white screen issues:Display of dashed frame issues:Operation:Right-click the elink icon, select Properties, and then open it in compatibility mode. It is recommended to use the Windows Vista (Service Pack 1) mode to open it under Windows 7.

source
elink-help-center
language
en
source_row
843
legacy_first_id
458
legacy_second_id
459

How can instructors start a class on the client side?

Online Classroom - Class Course Class Course Terminal

中文After the instructor enters the classroom, click the "Start Class" button in the upper right corner to begin the class:Class time requirements:1. Classes can be started within 30 minutes before the scheduled start time.2. If the class has not started after t...

source
elink-help-center
language
en
source_row
844
legacy_first_id
458
legacy_second_id
459

How does the client test the device?

Online Classroom - Class Course Class Course Terminal

中文Click on the device detection in the settings in the upper right corner to test the speakers, camera, and microphone.(1) SpeakersClick to test the speakers. If you can hear sound, it means the speakers are working properly. If you can't hear sound, you can s...

source
elink-help-center
language
en
source_row
845
legacy_first_id
458
legacy_second_id
459

客户端如何测试设备?

在线课堂-班课 班课终端

English点击右上角设置内的设备检测可以对扬声器、摄像头、麦克风进行测试(1) 扬声器点击测试扬声器,如果可以听到声音表示扬声器正常,无法听到声音时可以切换扬声器设备再次测试(2) 摄像头选择摄像头设备后,如果可以看到视频画面表示摄像头正常(3) 麦克风选择麦克风设备后并讲话,如果可以看到音量波动表示麦克风正常

source
elink-help-center
language
zh
source_row
845
legacy_first_id
458
legacy_second_id
459

讲师如何在客户端开始上课?

在线课堂-班课 班课终端

English讲师进入教室后点击右上角“开始上课”按钮开始上课:上课时间要求:1、开课前30分钟内可以开始上课;2、如果超过设置的下课时间未开始上课,需要在管理台重新调整课程时间才可上课。

source
elink-help-center
language
zh
source_row
844
legacy_first_id
458
legacy_second_id
459