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学员如何快速进入商家店铺
English学员购买课程后，可以通过商家的移动端店铺（H5）、小程序店铺、电脑端店铺、小鹅通APP、QQ店铺五种渠道进入商家店铺。一、 移动端店铺（H5）1、方式一：【学员可获取到课程/店铺链接】商家将店铺关联至公众号子菜单或微信群、朋友圈等位置，学员可通过链接或识别二维码的方式进入商家店铺。● 操作路径：公众号/海报/课程链接等——点击链接/识别二维码——进入店铺2、方式二：【关注小鹅通公众号】若学员无法找到公众号/店铺地址/课程链接等方式，可以关注“小鹅通知识助手公众号”进入商家店铺。● 操作路径：关注公众号...
How can students synchronize their purchased courses across multiple platforms?
中文I. Function IntroductionStudents can study courses from the same merchant's Online Store on both the WeChat and QQ platforms after binding the same mobile phone number on the 'WeChat version' and 'QQ version' of the store.II. Scenario Example1. Student A of ...
邀请达人榜活动管理规范
English为维护小鹅通的正常运营秩序，规范用户的邀请达人榜活动，小鹅通根据现行法律法规及《小鹅通服务协议》制定本规范。本规范为《小鹅通服务协议》不可分割的一部分，本规范未约定的，适用《小鹅通服务协议》的相关约定。用户应在发起或参与邀请达人榜活动（简称“活动”）前仔细阅读本规范，一旦你发起或参与本活动，均视为您已阅读、理解本规范，并自愿接受并遵守本规范的全部约定。小鹅通会根据业务的发展等变更本规范并在小鹅通官网（www.xiaoe-tech.com）上予以公示，用户应及时查看。如用户不同意相关变更，应立即停止使用...
学员如何在多个平台上同步已购课程
English一、功能介绍学员进入商家店铺的“微信端”、“QQ端”绑定同一个手机号，即可在两个平台内学习同一个店铺的课程。二、场景举例1、某商家的学员A一直在【微信店铺】购买并学习课程；2、后来商家开通了【QQ店铺】，A进入【QQ店铺】后看不到微信中的课程；3、A希望在QQ学习【微信店铺】的课程，于是在【QQ店铺】绑定微信店铺的手机号166xxxxxxxx；4、绑定成功后，A进入微信和QQ店铺，都能看到自己买的课程；场景图示：三、操作路径商家H5店铺→ 个人中心→ 账号设置→ 手机号四、操作流程第一步 登录店铺，进...
Management Regulations for the Influencer Invitation Leaderboard Event
中文To maintain the normal operation order of elink and standardize users' Invitation Influencer Ranking List activities, elink formulates these regulations in accordance with current laws and regulations and the Elink Service Agreement. These regulations are an...
What are the computer configuration requirements for downloading the client?
中文Recommended configuration:● WindowsCPU: i5-8250U or higherMemory: 8GB or moreSystem: Windows 7 or later (XP system is not supported)● MacMemory: 8GB or moreSystem: 10.13 or later
What should I do if I can't find the desktop icon after installing the client?
中文Locate the executable program in the installation directory and right-click to set up a shortcut.
下载客户端对电脑配置有什么要求？
English推荐配置：● WindowsCPU: i5-8250U及以上内存: 8G及以上系统: window7以上 (不支持XP系统)● Mac内存: 8G及以上系统: 10.13以上
客户端安装后找不到桌面图标怎么办？
English找到安装目录下的运行程序，右键设置快捷方式即可。
What should I do if the client login page shows a white screen or a dotted frame?
中文Display of white screen issues:Display of dashed frame issues:Operation:Right-click the elink icon, select Properties, and then open it in compatibility mode. It is recommended to use the Windows Vista (Service Pack 1) mode to open it under Windows 7.
How can instructors start a class on the client side?
中文After the instructor enters the classroom, click the "Start Class" button in the upper right corner to begin the class:Class time requirements:1. Classes can be started within 30 minutes before the scheduled start time.2. If the class has not started after t...
How does the client test the device?
中文Click on the device detection in the settings in the upper right corner to test the speakers, camera, and microphone.(1) SpeakersClick to test the speakers. If you can hear sound, it means the speakers are working properly. If you can't hear sound, you can s...
客户端如何测试设备？
English点击右上角设置内的设备检测可以对扬声器、摄像头、麦克风进行测试（1） 扬声器点击测试扬声器，如果可以听到声音表示扬声器正常，无法听到声音时可以切换扬声器设备再次测试（2） 摄像头选择摄像头设备后，如果可以看到视频画面表示摄像头正常（3） 麦克风选择麦克风设备后并讲话，如果可以看到音量波动表示麦克风正常
讲师如何在客户端开始上课？
English讲师进入教室后点击右上角“开始上课”按钮开始上课：上课时间要求：1、开课前30分钟内可以开始上课；2、如果超过设置的下课时间未开始上课，需要在管理台重新调整课程时间才可上课。
使用客户端上课时如何播放带动画效果的PPT？
English使用课件时点击图中按钮或点击键盘左右键即可播放课件动效。
客户端登录页出现白屏、虚框怎么办？
English白屏问题展示：虚框问题展示：操作：右键单击小鹅通图标，选择属性，然后使用兼容方式打开，在 win7 下推荐使用 Windows Vista (Service Pack 1) 模式打开。
What should the instructor do if they accidentally click the end class button during a class on the client side?
中文After the instructor clicks the "End Class" button during the class,A pop-up window will appear:1. Click "Take a Break" to return to the course list page. The course will not end and you can enter it again.2. The "End Class" button will have a 5-second count...
How to play animated PPTs during classes using the client?
中文When using courseware, click the button in the figure or use the left and right arrow keys on the keyboard to play the courseware animations.