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How to set the listing and delisting of video products?
中文1. When creating/editing a product, you can set the product to be listed.If you set the product to be listed immediately, it will be displayed in the store upon publication.If you set the product to be listed at a scheduled time, it will be displayed in the ...
上传视频老是在转码怎么办?
English视频上传成功后需要进行视频转码,视频转码一般情况在10分钟内即可转码完毕,在转码过程中该视频资源会处于隐藏状态,转码完成后会自动显示(建议在设定的显示时间前多预留一点时间进行资源的上传和等待转码)。视频转码时间取决于文件大小、网络环境等因素。如果视频转码时间过长,您可以排查一下是否存在网络异常,无异常的情况下建议您更换浏览器重新上传尝试一下。若转码一直持续,可拨打官网客服热线:4001026665 或将问题反馈于管理台右下角的在线客服。
After creating a video course, how can merchants share the video product with learners?
中文Click [Share] in the video list to display a QR code and a link. Learners can open WeChat, click [+ in the top right corner - Scan], scan the QR code to view the created graphic products, or directly copy the link and open it in the WeChat environment.
如何设置视频商品的上下架?
English1.当创建/编辑商品的时候,可以对商品进行上架设置。 当您设置立即上架,该商品在发布时即可在店铺内显示; 当您设置定时上架,该商品在所设定的时间后,在商品在店铺内显示; 当您设置了上架后隐藏,该商品只可以通过链接的形式被访问到。2.当您保存商品后,您可以在视频列表中直接对该视频商品进行上下架操作。、
What should I do if the video keeps being transcoded during upload?
中文After the video is successfully uploaded, video transcoding is required. Generally, video transcoding can be completed within 10 minutes. During the transcoding process, the video resource will be hidden and will automatically appear after transcoding is com...
创建好视频课程,商家如何分享给学员看该视频商品?
English在视频列表中点击【分享】出现二维码及链接,学员可以打开微信【右上角+号--扫一扫】,扫码即可查看创建的图文商品,或者直接复制链接,在微信环境下进行打开即可。
What are video pre-roll ads?
中文Video posters refer to the preview images (i.e., video cover images) displayed before video playback. You can set them in [Content] - [Videos] - [Create New Video] - [Video Poster]. To ensure display quality, the uploaded files must be JPG or PNG files small...
视频贴片是什么?
English视频贴片是指视频播放前显示的预览图片(即视频头图)。您可以在【课程管理】-【视频】-【新建视频】-【视频贴片】中进行设置。且为了确保显示质量,上传的文件必须是:小于5M的JPG、PNG文件,文件尺寸需设置为750*422px或16:9。同时,建议您不要选择透明的图片作为预览图片,否则可能会导致您的栏目页面显示异常。如果不上传视频贴片的话,默认是视频播放的第一帧。
上传的视频是否支持导出?
English目前暂不支持导出已上传的视频。
Is there a limit to the number of videos that can be uploaded?
中文There is no limit to the number of video courses you can upload, but you can only upload 2000 video files per day.
Is the uploaded video exportable?
中文You cannot directly export videos in the [Video] section of [Course Management]. However, the uploaded videos will be stored in the [Video] section of [Material Center], where you can download and export them.
上传的视频个数是否有限制?
English视频课程上传的数量是没有限制的。
视频课程是否支持倍速播放的功能?
English目前苹果手机支持视频倍速播放功能,安卓手机暂不支持。
How to handle the situation where the video is always in the transcoding process or the transcoding fails?
中文It is recommended to use Format Factory software for re - encoding and uploading.
Does the video course support the function of variable-speed playback?
中文Yes, it is supported. The video course editing page supports playback at different speeds by default. Merchants can also uncheck the option if they want to disable it.The specific details of the video courses supporting playback at different speeds are as fo...
Does the video support the continuous playback function?
中文Currently, the video courses in the column are set to play continuously by default. You can click here to switch the playback mode.
如何创建新的图文商品?
English1.进入页面:从【课程管理】选择【图文】→【新建图文】进入图文商品编辑页面;2.填写信息:填写图文名称、详情、试看内容等信息,并上传封面;3.关联信息:点击添加关联信息,弹窗显示专栏、会员列表,选择需要关联的内容,确定保存后,在专栏、会员详情内将会展示该商品信息;4.商品信息:选择开启单卖——填写付费形式,点击保存后,该商品将会在图文列表展示;选择关闭单卖,点击保存后,该商品不会在图文列表展示;5.上架设置:当您设置立即上架,该商品在发布时即可在店铺内显示;当您设置定时上架,该商品在所设定的时间后,在...
What formats are supported for uploading e-books?
中文E-books support PDF and EPUB formats. Currently, PDF e-books do not support the functions of highlighting and theme switching.