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支付有礼可同时送优惠券和送兑换码吗？
English不可以，“送优惠券”和“送兑换码”只能二选其一。
Can the Pay-to-Get-Gifts campaign be combined with other marketing campaigns?
中文Payment rewards can be used in combination with coupons, promo codes, limited-time discounts, and flash sales.
开启“购买课程”条件后，购买哪些商品可以成为推广员？
English1、用户购买哪些商品，会成为推广员？购买以下类型商品，用户可称为推广员：课程：图文、音频、视频、专栏、大专栏、会员、训练营超级会员内容分销商品购买以下类型商品，用户不会成为推广员：教辅周边助学类商品：打卡、社群、活动2、当商品参与营销活动时以下情况购买课程，用户可成为推广员：拼团成功使用优惠券购买（包含全额抵扣）购买后赠送好友以下情况获得课程，用户不会成为推广员：兑换码邀请码涨粉神器好友助力领取好友赠送
Can I set up payment rewards for all purchases in the online store?
中文You can add a maximum of 50 products from your own store to the "Pay and Win Gifts" promotion (supports adding images and texts, audios, videos, live streams, e-books, columns, major columns, camps, memberships, super memberships, in-person courses, event ma...
同一个商品在同一时间可参与两个或多个支付有礼活动吗？
English同一个商品在同一时间只可参与一个支付有礼活动。比如某商品在11月1日至12月1日已经参与了支付有礼活动A，在新建支付有礼活动B时，若选择的有效时间有覆盖11月1日至12月1日时间段，则不可再选择这个商品。
After enabling the 'Purchase Courses' condition, which products can be purchased to become a promoter?
中文1. Supported course types for setting include:Text and images, audio, video, class courses, live streams, memberships, columns, mega - columns, event management, e - books, physical products, affiliate products, super memberships, camps, valuable coupons, on...
在直播间查看的直播内容模糊？
English可能是选择清晰度与网络速度不匹配，选择的清晰度越高时，对网速的要求也越高。请更换上行速度更高的网络或选择刷新页面后在设备设置处选择“高清”或“流畅”。
During the live stream, the live broadcast area shows a black screen, and the live stream footage cannot be displayed properly
中文If the user refuses the Flash request to use the camera and microphone, the live streaming area will go black. You can re-enter the live streaming room.Step 1: Click the "lock" on the left side of the URL and select "Site settings".Step 2: In the "Privacy an...
Is the live content viewed in the live stream room blurry?
中文The output resolutions of various live streaming terminals are inconsistent. The following is the detailed content:1. APP: The resolution is automatically adjusted according to the network speed. If it is not clear enough, it is recommended to switch to a fa...
支付有礼可与其他营销活动叠加吗？
English可以，支付有礼可与部分营销活动（优惠券、限时折扣、秒杀）叠加使用。
可设置购买全店商品都发放支付有礼吗？
English创建一个支付有礼活动，最多支持添加50件知识商品。比如你的知识店铺中共有100件商品，那么至少需要设置2个支付有礼活动，才能满足全店知识商品的覆盖。
Can the same product participate in two or more Pay-to-Get-Gifts campaigns simultaneously?
中文Currently, it is not supported. If Product A has already participated in a certain Pay to Win promotion, when setting up a second Pay to Win promotion and selecting this product, a prompt will appear indicating that the product has already participated in ot...
直播时直播区显示黑屏，无法正常显示直播画面
English用户拒绝使用Flash关于摄像机和麦克风使用请求后会出现直播区黑屏。可重新进入直播间步骤一：点击网址左侧“锁”，选择进入“网站设置”步骤二：在“隐私与安全设置”中将flash、摄像头和麦克风使用权限勾选为“允许
直播内容的声音过小该如何处理
English可能是讲师离麦克风的距离过远造成的，如果需要远离设备直播时，推荐使用外接随身携带的麦克风设备。*在麦克风上面增加防喷罩或海绵套效果会更好。
视频直播的方式有哪几种呢？
English视频直播的直播方式有7种：
How to handle the issue of low audio volume in live streaming content?
中文This may be caused by the instructor being too far away from the microphone. When you need to conduct a live stream away from the device, it is recommended to use an external portable microphone device.*Adding a pop filter or a sponge cover to the microphone...
What are the different ways of live video streaming?
中文There are 7 types of live video streaming methods:
What will happen and what impacts will there be if you start pushing the stream before the live streaming has begun?
中文The live streaming status is updated from 'Not started' to 'In progress', and other operational functions remain unaffected.