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What digital payment methods [Manual adjustment required] are supported for users to purchase courses?
中文Currently supported:WeChat Pay [Manual adjustment required]andAlipay Pay [Manual adjustment required] Two methods
Tutorial on Using the Material Center
中文I. Function IntroductionThe Material Center is a place for merchants to manage file resources (images, audio, videos, e-books, and documents). In the Material Center, you can perform batch uploads, moves, deletions, downloads, and custom grouping of various ...
优惠券使用教程
English一、功能介绍【优惠券】是一款通过商家让利,从而让用户在购买课程时享受优惠的营销工具。优惠券是促进用户成交的关键因素之一。二、使用目的商家给用户发放优惠券,通过优惠刺激用户购买,提升付费转化率。三、使用场景场景1:商家为了刺激新用户首次转化,为店铺内的低价课程设置了折扣券,并将优惠券在新用户社群里进行发放。场景2:商家为了吸引用户购买店铺内的高价课程,为该课程设置了满减券,并将优惠券通过定向发放的方式对老用户进行发放。四、操作路径商家端:电脑端管理台 → 营销 → 优惠券学员端:- 领券路径:微信H5...
素材中心使用教程
English一、功能说明素材中心是商家在店铺统一管理文件资源的地方,您可以在素材中心使用批量上传、批量删除、下载、自定义分组等功能来高效管理资源,在店铺需要使用文件的地方也可以直接使用素材库中的文件。二、使用教程1、上传素材有两个地方可以上传素材:1)「店铺管理」-> 「素材中心」->「上传图片/音频/视频/电子书」:2)在素材调用弹窗中上传,以新建图文课程为例:2、下载素材在素材中心中可以下载素材:3、删除素材在素材中心可以删除素材,支持批量删除:删除后的素材会在回收站中存放30天,期间你可以在回收站中还原素材...
How to receive new order notifications via the APP?
中文1 / Scan the QR code with your mobile phone to download the APP.2 / Enter your Online Store and turn on the 'Order Notifications'.After logging in, select your Online Store, go to [Me] - [Notification Settings], and turn on the 'Order Notifications'.3 / Rece...
Which orders are eligible for refund?
中文Refundable order types:* All physical product orders support refunds.
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English#N/A
哪些订单支持退款?
English可退款订单类型: 订单类型可否退款备注普通订单(暂不包括社群模块的打卡、小社群、付费问答、活动管理、直播打赏订单)√超级会员属于普通订单,支持退款。买赠订单√赠出和未赠出的课程权限均解除拼团订单√秒杀订单√库存会返回优惠券订单√优惠券会返还,使用数据会恢复邀请码订单-兑换码订单-会员续费订单√限时折扣订单√库存会返回好友助力订单-涨粉神器订单-*推广员订单、分销订单、实物商品订单均不支持退款
Coupon Usage Tutorial
中文I. Function Introduction【Coupons】 are a marketing tool that allows users to enjoy discounts when purchasing courses through merchants' concessions. Coupons are one of the key factors in promoting user conversions.II. Purpose of UseMerchants issue coupons to ...
What marketing features are supported for Super Members?
中文Currently, Super Members support the functions of promoters, redemption codes, invitation codes, information collection, coupons, and viral posters.1. When selling Super Member cards, it supports the use of redemption codes, invitation codes, coupons, discou...
语音直播使用教程
English一、功能介绍语音直播适用于实时发送大量语音、文字和图片的直播,不需要使用视频就可以达到与学员互动的目的。二、创建流程第一步:新建直播登录小鹅通管理台,依次选择【课程管理】-【直播】-【直播课程】-【视频直播】-【创建直播】直播基本信息(1)基本信息:直播名称、直播简介、直播时间、详情封面、直播暖场图、直播宣传封面、直播详情1. “详情封面”是展示在用户购买直播课程时的图片;2. “直播暖场图”是直播未开始时展示在视频区域的图片;3. “直播宣传封面”是用户进入知识店铺首页时的直播入口处;(2)课件设置...
超级会员支持哪些营销功能?
English超级会员支持邀请码,兑换码,优惠券。
Tutorial on Using Voice Live Streaming
中文I. Function IntroductionStudents can participate in the live voice broadcast in real - time. Teachers can explain course content with courseware in the live - broadcast room and interact with students by sending voice, text, courseware, and videos in real - ...
What products can Super Members add as membership benefits?
中文1. Premium MembershipFree BenefitsSupported Product Types:Articles, Audio, Videos, Live Streams, E-books, Columns, Mega Columns, Course Memberships, Camps2. Premium MembershipDiscount BenefitsSupported Product Types:Articles, Audio, Videos, Live Streams, E-b...
超级会员可以添加哪些商品作为会员权益?
English超级会员可以添加图文、音频、视频、直播、电子书、专栏、大专栏、课程会员、训练营作为会员权益。
How to add privileges for super members?
中文1. On the computer management console - [Users], enter [Super Members] - [Membership Card Management], click the [Edit] button to enter the [Membership Card Edit Page];2. In the membership benefits, click [Add Product] to select the products to be added;3. A...
How to set the membership price and validity period?
中文You can set the membership price information, strike-through price, and membership validity period as product information in the product details.**Note:Once the membership validity period is saved, it cannot be modified. If you want to change the membership ...
如何添加超级会员的权益?
English1.在超级会员中,点击【编辑】进入会员编辑页面,找到会员权益,进行会员权益设置2.在会员权益中,点击【添加权益商品】选择免费权益商品