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84 total results found

How to receive new order notifications via the APP?

Transaction Order management

中文1 / Scan the QR code with your mobile phone to download the APP.2 / Enter your Online Store and turn on the 'Order Notifications'.After logging in, select your Online Store, go to [Me] - [Notification Settings], and turn on the 'Order Notifications'.3 / Rece...

source
elink-help-center
language
en
source_row
460
legacy_first_id
465
legacy_second_id
414

Which orders are eligible for refund?

Transaction Order management

中文Refundable order types:* All physical product orders support refunds.

source
elink-help-center
language
en
source_row
461
legacy_first_id
465
legacy_second_id
414

#N/A

交易 订单管理

English#N/A

source
elink-help-center
language
zh
source_row
460
legacy_first_id
465
legacy_second_id
414

哪些订单支持退款?

交易 订单管理

English可退款订单类型: 订单类型可否退款备注普通订单(暂不包括社群模块的打卡、小社群、付费问答、活动管理、直播打赏订单)√超级会员属于普通订单,支持退款。买赠订单√赠出和未赠出的课程权限均解除拼团订单√秒杀订单√库存会返回优惠券订单√优惠券会返还,使用数据会恢复邀请码订单-兑换码订单-会员续费订单√限时折扣订单√库存会返回好友助力订单-涨粉神器订单-*推广员订单、分销订单、实物商品订单均不支持退款

source
elink-help-center
language
zh
source_row
461
legacy_first_id
465
legacy_second_id
414

What qualifications are required to sell physical goods?

Transaction Qualification requirements

中文According to the provisions of national laws and regulations, when you operate in specific industries and sell physical goods, you need to meet the corresponding qualification requirements. You can refer toelink Industry Access Rules

source
elink-help-center
language
en
source_row
792
legacy_first_id
465
legacy_second_id
468

售卖实物商品需要什么资质要求?

交易 资质要求

English根据国家法律法规的规定,您在经营特定行业,售卖实物商品时,需具备相应资质要求,具体可以查阅小鹅通行业准入规则

source
elink-help-center
language
zh
source_row
792
legacy_first_id
465
legacy_second_id
468

Which marketing tools are supported by the physical product e-commerce function?

Transaction Product management

中文Supports coupons, promo codes, promoters, payment rewards, limited-time discounts, Joint Orderg, viral posters, and page statistics

source
elink-help-center
language
en
source_row
796
legacy_first_id
465
legacy_second_id
466

实物电商功能支持哪些营销工具?

交易 商品管理

English支持优惠券、优惠码、推广员、支付有礼、限时折扣、拼团、裂变海报、页面统计

source
elink-help-center
language
zh
source_row
796
legacy_first_id
465
legacy_second_id
466

Does it support setting shipping fees?

Transaction Delivery management

中文Hello, you can now set the shipping fees for products, which can be done when creating a product. Currently, two types are supported: [Uniform Shipping Fee] and [Shipping Template].*Click to view the tutorial on using the [Shipping Template].

source
elink-help-center
language
en
source_row
797
legacy_first_id
465
legacy_second_id
416

支持设置运费吗?

交易 配送管理

English您好,现已支持对商品运费进行设置,在创建商品时即可设置。目前支持【统一邮费】【运费模板】两种类型:*点击可查看【运费模板】使用教程

source
elink-help-center
language
zh
source_row
797
legacy_first_id
465
legacy_second_id
416

商家可以回复几次评论?

交易 评价管理

English 目前每条评论仅支持回复一次。

source
elink-help-center
language
zh
source_row
798
legacy_first_id
465
legacy_second_id
467

How many times can students leave reviews after purchasing products?

Transaction Evaluation Management

中文Each time a learner purchases a product, they can leave a review for that product.

source
elink-help-center
language
en
source_row
799
legacy_first_id
465
legacy_second_id
467

学员购买商品支持评论几次?

交易 评价管理

English学员每购买一次商品可针对该商品评论一次。

source
elink-help-center
language
zh
source_row
799
legacy_first_id
465
legacy_second_id
467

In what order are product reviews displayed?

Transaction Evaluation Management

中文The display logic of physical product reviews is in reverse chronological order.

source
elink-help-center
language
en
source_row
800
legacy_first_id
465
legacy_second_id
467

How many times can merchants reply to reviews?

Transaction Evaluation Management

中文 Currently, each comment only supports one reply.

source
elink-help-center
language
en
source_row
798
legacy_first_id
465
legacy_second_id
467

商品评论是按照什么顺序展示的?

交易 评价管理

English实物商品评论的展示逻辑是按照时间倒序来的。

source
elink-help-center
language
zh
source_row
800
legacy_first_id
465
legacy_second_id
467

实物商品评论开关在哪里设置?

交易 评价管理

English进入知识店铺管理后台,找到【交易】-【交易设置】,在【商品设置】模块你找到【商品评价】,点击设置,开启展示。

source
elink-help-center
language
zh
source_row
801
legacy_first_id
465
legacy_second_id
467

Where can I set the switch for reviews of physical products?

Transaction Evaluation Management

中文Enter the Online Store management backend, find [Transactions] - [Transaction Settings]. In the [Product Settings] module, find [Product Reviews], click to set it up and enable the display.

source
elink-help-center
language
en
source_row
801
legacy_first_id
465
legacy_second_id
467