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1560 total results found

What is the supported size for PPT images uploaded during PPT live streaming?

Live broadcast Voice live broadcast

中文Each image should be within 2MB, and there is no limit on the total size.

source
elink-help-center
language
en
source_row
172
legacy_first_id
312
legacy_second_id
350

PPT直播中上传的PPT图片支持多大?

直播 语音直播

English每张图片限制在2M以内,不限制总大小。

source
elink-help-center
language
zh
source_row
172
legacy_first_id
312
legacy_second_id
350

How to bind voice to PPT in PPT live streaming?

Live broadcast Voice live broadcast

中文The instructor clicks on the PPT image to be used, records and sends the voice, then the binding is successful. After successful binding, when the student plays this voice, the courseware will jump to the corresponding page.Other instructions:1. PPT live str...

source
elink-help-center
language
en
source_row
173
legacy_first_id
312
legacy_second_id
350

PPT直播中的PPT怎么绑定语音?

直播 语音直播

English讲师点击要使用的PPT图片,然后录音并发送语音,即绑定成功。绑定成功后,学员播放此条语音时,课件将跳转至对应页。其他说明:1.PPT直播不支持文字与PPT图片的绑定;2.PPT图片与语音已经绑定的情况下,若讲师进行删除该图片操作,原绑定语音不再属于任何图片。即点击该语音时,PPT展示区不会进行跳转;3.上传PPT图片后调整了图片顺序,此时绑定的语音将仍然跟随所绑定的PPT图片,不受影响;4.建议讲师上传PPT图片后,提前查看PPT展示效果是否符合预期,避免因字体大小等因素影响PPT展示效果;5.讲师回...

source
elink-help-center
language
zh
source_row
173
legacy_first_id
312
legacy_second_id
350

Is there a size limit for the videos uploaded for recorded or live broadcasts?

Live broadcast Recorded and live broadcasts

中文Currently, the video upload restrictions in the [Recorded and Live Streaming] mode are as follows: Supported formats include mp4, avi, wmv, mov, flv, rmvb, 3gp, m4v, and mkv. The file size should not exceed 5GB. It is recommended that the video resolution be...

source
elink-help-center
language
en
source_row
174
legacy_first_id
312
legacy_second_id
349

录播直播上传的视频有大小限制吗?

直播 录播直播

English目前【录播直播】模式中上传的视频限制是:格式支持mp4,avi,wmv,mov,flv,rmvb,3gp,m4v,mkv格式;大小不超过5G,建议视频分辨率为1280×720。

source
elink-help-center
language
zh
source_row
174
legacy_first_id
312
legacy_second_id
349

How to handle the issue of excessively long transcoding time for recorded broadcasts?

Live broadcast Voice live broadcast

中文Recorded videos are uploaded to Tencent Cloud for transcoding. If the video shows as being transcoded for an extended period, please contact customer service for priority handling.Time reference: Generally, it takes less than 30 minutes to process a 1G video...

source
elink-help-center
language
en
source_row
175
legacy_first_id
312
legacy_second_id
350

录播转码时间过久如何处理?

直播 语音直播

English录播是上传到腾讯云,由腾讯云进行转码,如果长时间显示视频处于转码中,请联系客服优先处理;一般 1G  的视频处理大概时间在30分钟以内。

source
elink-help-center
language
zh
source_row
175
legacy_first_id
312
legacy_second_id
350

What should I do if the transcoding of the recorded live stream is not completed when starting a new live stream?

Live broadcast Voice live broadcast

中文If the file is large, it is recommended that you upload the relevant recorded broadcast one day in advance.If the live stream is about to start but the transcoding of the recorded broadcast is not completed, you can contact customer service for priority proc...

source
elink-help-center
language
en
source_row
176
legacy_first_id
312
legacy_second_id
350

开始直播了录播转码未完成怎么办?

直播 语音直播

English如果文件比较大,建议您提前一天上传相关录播,直播快开始了录播转码未完成可以联系客服优先处理(建议提前1个小时,处理需要一定时间)

source
elink-help-center
language
zh
source_row
176
legacy_first_id
312
legacy_second_id
350

Can the replay content of real-time video live streaming be modified or deleted?

Live broadcast Video live streaming - Real-time video ...

中文Yes, you can use the live editing function to edit the recorded content of a live stream in the [Details > Recording Settings] of the corresponding live stream.

source
elink-help-center
language
en
source_row
177
legacy_first_id
312
legacy_second_id
352

实时视频直播的回放内容可以修改和删减吗?

直播 视频直播—实时视频模式

English可以的,直播的回放内容可以使用直播剪辑功能进行剪辑。

source
elink-help-center
language
zh
source_row
177
legacy_first_id
312
legacy_second_id
352

Unable to connect to the camera during live streaming

Live broadcast Video live streaming - Real-time video ...

中文1. Refresh the page or restart OBS.2. Re-plug the camera and check if it's a hardware issue.

source
elink-help-center
language
en
source_row
178
legacy_first_id
312
legacy_second_id
352

直播时连接不上摄像头

直播 视频直播—实时视频模式

English1、刷新页面或者重开OBS2、重新拔插摄像头,检查是否是硬件问题

source
elink-help-center
language
zh
source_row
178
legacy_first_id
312
legacy_second_id
352

How to handle freezing and latency issues during real-time live streaming?

Live broadcast Video live streaming - Real-time video ...

中文For specific details, please refer to:< How to solve the problem of live streaming freezing during OBS live streaming? >< How to solve problems such as long live streaming delay during OBS live streaming? >

source
elink-help-center
language
en
source_row
179
legacy_first_id
312
legacy_second_id
352

实时直播时出现卡顿,直播延时该如何处理?

直播 视频直播—实时视频模式

English具体详情请看:<  OBS直播中遇到直播卡顿的问题,怎么解决?><  OBS直播中遇到直播延迟时间较长等问题,怎么解决?>

source
elink-help-center
language
zh
source_row
179
legacy_first_id
312
legacy_second_id
352

The instructor's video is not visible during the live stream

Live broadcast Video live streaming - Real-time video ...

中文eLive Client / elink Assistant/Web version:1. Check the camera indicator light to confirm if the camera is successfully turned on. 2. Confirm if you have authorized the camera to be turned on before the live stream. If not, you need to refresh the page and r...

source
elink-help-center
language
en
source_row
180
legacy_first_id
312
legacy_second_id
352

直播中看不到讲师的画面

直播 视频直播—实时视频模式

English鹅直播客户端/小鹅通助手/网页端:1.请查看摄像头指示灯,确认摄像头是否成功开启 2.请确认直播前是否允许授权摄像头的开启,如果没有授权,则需刷新页面后重新授权 3.点击窗口内“设置”打开画面调试,确认摄像头的状态是否正常小鹅通App直播: 1.请确认是否打开摄像头 2.请确认手机摄像头是否有损坏鹅直播小程序/商家助手小程序直播:1.请确认直播前是否允许授权摄像头的使用,如果没有授权,则需重新进入直播间进行授权 2.请确认是否打开摄像头 3.请确认手机摄像头是否有损坏

source
elink-help-center
language
zh
source_row
180
legacy_first_id
312
legacy_second_id
352