# How can students synchronize their purchased courses across multiple platforms?

<div data-elink-language-switch="1" id="bkmrk-%E4%B8%AD%E6%96%87" style="border:1px solid #d6d9de;border-radius:6px;padding:10px 12px;margin:0 0 18px 0;background:#f8fafc;font-size:14px;">[中文](/books/93db8/page/42a0e)</div><span style="font-size:17px;">**I. Function Introduction**</span><span style="font-size:14px;">  
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<span style="font-size:14px;">Students can study courses from the same merchant's Online Store on both the WeChat and QQ platforms after binding the same mobile phone number on the 'WeChat version' and 'QQ version' of the store.</span>

<span style="font-size:17px;">**II. Scenario Example**</span>

<span style="font-size:14px;">1. Student A of a merchant has been purchasing and studying courses in the \[WeChat Store\];</span>

<span style="font-size:14px;">2. Later, the merchant opened a \[QQ Store\]. After entering the \[QQ Store\], A couldn't see the courses purchased on WeChat;</span>

<span style="font-size:14px;">3. A wanted to study the courses from the \[WeChat Store\] on QQ, so A bound the mobile phone number 166xxxxxxxx used in the WeChat Store in the \[QQ Store\];</span>

<span style="font-size:14px;">4. After successful binding, A can see the purchased courses in both the WeChat and QQ stores;</span>

<span style="font-size:14px;">Scenario Diagram:</span>

![1.png](https://wechatapppro-1252524126.file.myqcloud.com/help_document/image/ueditor/13889600_1606292319.png ".png")

<span style="font-size:17px;">**III. Operation Path**</span>

<span style="font-size:14px;">Merchant's H5 Store → Personal Center → Account Settings → Mobile Phone Number</span>

<span style="font-size:17px;">**IV. Operation Process**</span>

**<span style="font-size:14px;">Step 1</span>**<span style="font-size:14px;"> </span><span style="font-size:14px;">Log in to the store and enter the 'My' page or the pop - up window for binding a mobile phone number;</span>

<span style="font-size:14px;">![2.png](https://wechatapppro-1252524126.file.myqcloud.com/help_document/image/ueditor/72059400_1606293415.png ".png") or ![3.png](https://wechatapppro-1252524126.file.myqcloud.com/help_document/image/ueditor/82668600_1606293422.png ".png")</span>

**<span style="font-size:14px;">Step 2 </span>**<span style="font-size:14px;">Enter the account settings, find the entry for binding a mobile phone number, and click on it to pop up the window for binding a mobile phone number;</span>

![4.png](https://wechatapppro-1252524126.file.myqcloud.com/help_document/image/ueditor/81379000_1606292378.png ".png") ![5.png](https://wechatapppro-1252524126.file.myqcloud.com/help_document/image/ueditor/4212600_1606292384.png ".png")

**<span style="font-size:14px;">Step 3</span>**<span style="font-size:14px;"> </span><span style="font-size:14px;">In the situation described in \[II. Scenario Example\], an account merging page will pop up. Agree to merge the accounts; cancel to skip the merging.</span>

**<span style="font-size:14px;">\*\*Note:</span>**<span style="font-size:14px;">Commission pending settlement is not supported for now. You can suggest that users wait for the commission settlement to complete before merging accounts;</span>

![11.png](https://wechatapppro-1252524126.file.myqcloud.com/help_document/image/ueditor/33188000_1644375039.png ".png")

**<span style="font-size:17px;">V. Supplementary Explanation</span>**

<span style="font-size:14px;">1. Under what circumstances will 'account merging' occur when binding a mobile phone number, and when will it not?</span>

<span style="font-size:14px;">① 'Account merging' occurs</span>

<span style="font-size:14px;">If a student binds the same mobile phone number in the WeChat Store and the QQ Store, 'account merging' will occur;</span>

![8.png](https://wechatapppro-1252524126.file.myqcloud.com/help_document/image/ueditor/61773300_1606292474.png ".png")

<span style="font-size:14px;"> (Diagram of account changes during 'account merging')</span>

<span style="font-size:14px;">② 'Account merging' does not occur</span>

<span style="font-size:14px;">If a student binds the same mobile phone number in two WeChat (or two QQ) accounts, the two accounts cannot be merged;</span>

<span style="font-size:14px;">In this case, if A binds B's mobile phone number, B's mobile phone number will be unbound and bound to A;</span>

![9.png](https://wechatapppro-1252524126.file.myqcloud.com/help_document/image/ueditor/31547400_1606292488.png ".png")

<span style="font-size:14px;"> (Diagram of account changes during 'binding/modifying a mobile phone number')</span>