Super Member

What marketing features are supported for Super Members?
中文 Currently, Super Members support the functions of promoters, redemption codes, invitation codes, information collection, coupons, and viral posters. 1. When selling Super Member cards, it supports the use of redemption codes, invitation codes, coupons, discount codes, and promoters. 2. The discount benefits for Super Members support simultaneous use with coupons, discount codes, and viral posters. Explanation: The fact that Super Members support viral posters means that if a store's courses have a viral poster campaign set up, users with Super Member benefits can purchase the courses in the viral poster campaign at a discounted price. The commission for the viral poster is calculated based on the actual payment amount. If the Super Member benefit is free access to all courses, users with Super Member benefits can watch the courses participating in the viral poster campaign for free.

What products can Super Members add as membership benefits?
中文 1. Premium Membership Free Benefits Supported Product Types: Articles, Audio, Videos, Live Streams, E-books, Columns, Mega Columns, Course Memberships, Camps 2. Premium Membership Discount Benefits Supported Product Types: Articles, Audio, Videos, Live Streams, E-books, Columns, Mega Columns, Course Memberships, Camps, Class Courses

How to add privileges for super members?
中文 1. On the computer management console - [Users], enter [Super Members] - [ Membership Card Management], click the [Edit] button to enter the [Membership Card Edit Page]; 2. In the membership benefits, click [Add Product] to select the products to be added; 3. After completing the configuration, click the [Save] button at the bottom of the page to add the corresponding products to the super membership benefits.

What's the difference between Course Memberships and Premium Memberships?
中文 elink offers two membership models: Course Membership and Premium Membership. 1. Course Membership is a time - based Knowledge Commerce model. After purchasing, learners can access specific content within the membership validity period, including articles, audio, videos, live streams, e - books, columns, and AI interactive courses. 2. Premium Membership is a user privilege. Users who purchase Premium Membership can enjoy the store membership benefits within the validity period, including discounts on all/part of the products and free access to all/part of the products.

Super Member Usage Tutorial
中文 I. Function Introduction Super Memberships are special user privileges that are inseparable from the processes of customer acquisition, activation, retention, and viral marketing. They are not only sold as privilege products but also serve as a powerful tool for user operations, enabling merchants to manage users throughout their entire lifecycle, thereby increasing the number of customers, retention rate, and user activity. II. Purpose of Use 1. Expand the private traffic pool and increase the number of store members. 2. Assist merchants in user operations, enhance the stickiness of core students, improve store retention and activity, and expand the merchant's brand influence. III. Use Scenarios Scenario 1: Merchant A has accumulated a group of store students, but their activity is low, and the number of students entering the store each week is small. Merchant A can operate high - stickiness users through Super Memberships, offer exclusive privileges and services, and improve retention and activity. Scenario 2: Merchant B hopes to attract more high - stickiness users but lacks operational capabilities. Merchant B can use Super Memberships for viral marketing and customer acquisition. Users can obtain free trial privileges by sharing Super Memberships, and the more they share, the more privileges they can accumulate. IV. Operation Path Merchant side: Desktop management console → Users → User Operations → Super Memberships V. Usage Tutorial 1. Enter Super Memberships for the first time ● Click [Create Membership Card] to enter the new membership card creation page. 2. Edit Super Memberships - Membership Card Settings ● Basic information: Name, subtitle ● Membership specifications: Validity period, price, purchase limit (maximum of 5 settings) ● Membership privileges: Partial/Full - store discounts, partial/full - store free access ● Membership description: Privilege description, membership introduction, usage instructions (supports rich text editing) 3. Edit Super Memberships - Membership Card Settings ● Overall style: Supports 6 styles ● Card face customization: Can choose to follow the style or upload your own ● Privilege content display:   a. Free product display module (maximum of 10 products can be added)   b. Discount product display module (maximum of 10 products can be added) ● Membership description 4. Membership Operations - Membership List ● You can select the membership cards to be displayed through the drop - down menu in the upper - left corner. ● You can directly add Super Memberships. ● You can filter and export the list. ● You can view the information filled in during user information collection. ● You can batch tag users. ● You can contact users (supports sending SMS to the user's account mobile number and the mobile number collected during information collection). ● Click on the avatar/nickname to jump to the user's personal details page. ● You can directly remove the user's Super Membership privileges (Note: After removal, the user will lose the Super Membership privileges, and the system will not automatically refund. You need to contact the user manually for a refund.) 5. Membership Operations - Operation Settings ● Information collection: Supports invoking the information collection function. ● Private domain customer acquisition, including: a. Customer acquisition settings (add a QR code for users to scan and join the community); b. Sharing guidance (configure sharing posters in [Sharing - Poster Settings]) 6. Membership Operations - Data Analysis ● Membership overview (basic data, user conversion, membership specification distribution) ● Membership geographical distribution ● Membership activity ● Membership retention analysis 7. Membership Operations - Sharing Settings ● Sharing posters: You can customize and upload three posters for users to share and spread virally. 8. Membership Card Management ● Supports adding 10 official membership cards and one trial membership card. 9. Global Settings ● Exchange for other membership cards:   After enabling, members within the validity period can exchange for other membership cards. ● Super Membership entrance   Under the membership privilege products, display the Super Membership guidance entrance for non - members. ● Sharing benefits (1) If the sharer is not a trial member or an official member, they cannot obtain privileges. (2) If a user receives a trial membership and the sharing is successful, the validity period of the trial membership will be extended. (3) If a user purchases an official membership and the sharing is successful, the validity period of the official membership will be extended. (4) Definition of successful sharing: If the shared user scans the code and enters the store, the sharing is considered successful. (5) If the shared user has helped one person obtain sharing privileges, they cannot help others obtain sharing privileges again. (6) Stackable/Non - stackable rules: If one person shares a Super Membership with multiple people and the sharing is successful, the privileges can be stacked/non - stacked. (If stacking is selected, consider the risk that the shared user can receive unlimited privileges.) 10. Super Membership Entrance (User Side) ● Entrance on the course details page for users who have not purchased the Super Membership ● Super Membership entrance in the personal center (not activated, trial/official membership activated) 10. Super Membership Details Page (User Side): Users can browse the specifications and purchase/renew the membership. 12. Super Membership Details Page - Sharing (User Side) ● Click [Share with Friends] to go to the sharing poster page. Users can share with friends by saving the poster, directly sharing to WeChat, or copying the link. If [Sharing Benefits] is set, the number of days of privileges that can be obtained after sharing will be displayed at the top. 13. Other Related Modules - User Grouping ● You can select Super Membership products (official membership + trial membership) for user grouping. 14. Other Related Modules - Course Product Creation/Editing ● When creating/editing products, you can choose whether to add them to the Super Membership free/discount products. 15. Other Related Modules - Targeted Coupon Distribution ● Supports adding the group of users who have purchased the Super Membership (official members + trial members)