# What should I do if the client login page shows a white screen or a dotted frame?

<div data-elink-language-switch="1" id="bkmrk-%E4%B8%AD%E6%96%87" style="border:1px solid #d6d9de;border-radius:6px;padding:10px 12px;margin:0 0 18px 0;background:#f8fafc;font-size:14px;">[中文](/books/68d30/page/0353a)</div>**<span style="font-family:'-webkit-standard', '-apple-system', 'Helvetica Neue', Helvetica, 'PingFang SC', 'Microsoft YaHei', 'Source Han Sans SC', 'Noto Sans CJK SC', 'WenQuanYi Micro Hei', sans-serif;"><span style="font-size:14px;letter-spacing:0.170667px;">Display of white screen issues:</span></span>**

<span style="font-family:'-webkit-standard', '-apple-system', 'Helvetica Neue', Helvetica, 'PingFang SC', 'Microsoft YaHei', 'Source Han Sans SC', 'Noto Sans CJK SC', 'WenQuanYi Micro Hei', sans-serif;"><span style="font-size:14px;letter-spacing:0.170667px;">![1.png](https://wechatapppro-1252524126.file.myqcloud.com/help_document/image/ueditor/94388100_1606726145.png ".png")</span></span>

<span style="font-family:'-webkit-standard', '-apple-system', 'Helvetica Neue', Helvetica, 'PingFang SC', 'Microsoft YaHei', 'Source Han Sans SC', 'Noto Sans CJK SC', 'WenQuanYi Micro Hei', sans-serif;"><span style="font-size:14px;letter-spacing:0.170667px;">  
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**<span style="font-family:'-webkit-standard', '-apple-system', 'Helvetica Neue', Helvetica, 'PingFang SC', 'Microsoft YaHei', 'Source Han Sans SC', 'Noto Sans CJK SC', 'WenQuanYi Micro Hei', sans-serif;"><span style="font-size:14px;letter-spacing:0.170667px;">Display of dashed frame issues:</span></span>**

<span style="font-family:'-webkit-standard', '-apple-system', 'Helvetica Neue', Helvetica, 'PingFang SC', 'Microsoft YaHei', 'Source Han Sans SC', 'Noto Sans CJK SC', 'WenQuanYi Micro Hei', sans-serif;"><span style="font-size:14px;letter-spacing:0.170667px;">![2.png](https://wechatapppro-1252524126.file.myqcloud.com/help_document/image/ueditor/4494800_1606726154.png ".png")</span></span>

<span style="font-family:'-webkit-standard', '-apple-system', 'Helvetica Neue', Helvetica, 'PingFang SC', 'Microsoft YaHei', 'Source Han Sans SC', 'Noto Sans CJK SC', 'WenQuanYi Micro Hei', sans-serif;"><span style="font-size:14px;letter-spacing:0.170667px;">  
</span></span>

**<span style="font-family:'-webkit-standard', '-apple-system', 'Helvetica Neue', Helvetica, 'PingFang SC', 'Microsoft YaHei', 'Source Han Sans SC', 'Noto Sans CJK SC', 'WenQuanYi Micro Hei', sans-serif;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-attachment:initial;letter-spacing:0.128pt;vertical-align:baseline;font-size:14px;">Operation:</span>**

<span style="font-family:'-webkit-standard', '-apple-system', 'Helvetica Neue', Helvetica, 'PingFang SC', 'Microsoft YaHei', 'Source Han Sans SC', 'Noto Sans CJK SC', 'WenQuanYi Micro Hei', sans-serif;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-attachment:initial;letter-spacing:0.128pt;vertical-align:baseline;font-size:14px;">Right-click the elink icon, select Properties, and then open it in compatibility mode. It is recommended to use the Windows Vista (Service Pack 1) mode to open it under Windows 7.</span><span style="font-size:11pt;font-family:'-apple-system', 'Helvetica Neue', Helvetica, 'PingFang SC', 'Microsoft YaHei', 'Source Han Sans SC', 'Noto Sans CJK SC', 'WenQuanYi Micro Hei', sans-serif;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-attachment:initial;letter-spacing:0pt;vertical-align:baseline;"></span>

![3.png](https://wechatapppro-1252524126.file.myqcloud.com/help_document/image/ueditor/95642000_1606726159.png ".png")