# Tutorial on Using Message Interaction

<div data-elink-language-switch="1" id="bkmrk-%E4%B8%AD%E6%96%87" style="border:1px solid #d6d9de;border-radius:6px;padding:10px 12px;margin:0 0 18px 0;background:#f8fafc;font-size:14px;">[中文](/books/8e6b4/page/8c19f)</div><span style="font-size:17px;">**I. Feature Introduction**</span>

<span style="font-size:15px;">The message interaction feature provides a communication platform for administrators and trainees. Through this feature, administrators can send messages to trainees and view the comments made by trainees during the learning process.</span>

<span style="font-size:17px;">**II. Purpose of Use**</span>

<span style="font-size:15px;">Send course-related messages to trainees and receive their comments to achieve interaction around the courses.</span>

<span style="font-size:17px;">**III. Use Scenarios**</span>

<span style="font-size:15px;">The message interaction feature covers modules including images and texts, audio, video, and e-books.</span>

<span style="font-size:17px;">**IV. Operation Path**</span>

<span style="font-size:15px;">Merchant side: Corporate Training Management Console → Course Management → View Comments</span>

<span style="font-size:15px;">Trainee side: WeChat H5 Academy → Course Homepage → Course Details → Comments</span>

<span style="font-size:17px;">**V. Usage Tutorial**</span>

![1.png](https://wechatapppro-1252524126.file.myqcloud.com/help_document/image/ueditor/26226700_1640254569.png ".png")

**<span style="font-size:15px;">Step 1: Message Interaction</span>***<span style="font-size:15px;">(Management Backend)</span>*

<span style="font-size:15px;">1. Taking video as an example, select \[Operation\] → \[View Comments\] to view message interactions. Message interactions include message push and comment management.</span>

<span style="font-size:15px;">![2.png](https://wechatapppro-1252524126.file.myqcloud.com/help_document/image/ueditor/81879400_1640254592.png ".png")</span>

<span style="font-size:15px;">(Management Backend - Course Management - Video)</span>

<span style="font-size:15px;">2. Comment Management</span>

<span style="font-size:15px;">In the comment management module, you can view and manage the comments made by employees in the courses. You can reply to trainees' comments, send private messages, hide/show comments, set trainees' comments as featured comments, etc. You can also select multiple trainees' comments for batch hiding/showing.</span>

<span style="font-size:15px;">![3.png](https://wechatapppro-1252524126.file.myqcloud.com/help_document/image/ueditor/65551200_1640254614.png ".png")</span>

<span style="font-size:15px;">(Management Backend - View Comments)</span>

<span style="font-size:15px;">3. Message List</span>

<span style="font-size:15px;">In the message list, you can view the messages sent by the administrator to trainees and send messages to all trainees at the same time.</span>

<span style="font-size:15px;">![4.png](https://wechatapppro-1252524126.file.myqcloud.com/help_document/image/ueditor/30679800_1640255289.png ".png")</span>

<span style="font-size:15px;">(Management Backend - Message Interaction - Message List)</span>

<span style="font-size:15px;">Send messages to all trainees: Fill in the push information, including the push time, sender, message content, and link information. If necessary, you can fill in a message with a link. After filling in, click \[Push Message\], and the push message will be automatically sent to all trainees at the specified time. All - trainee messages can be edited again before the push time.</span>

<span style="font-size:15px;">Sent messages cannot be edited. Please check carefully before sending.</span>

<span style="font-size:15px;">Mis - sent messages can be recalled by clicking the \[Recall\] button.</span>

<span style="font-size:15px;">![5.png](https://wechatapppro-1252524126.file.myqcloud.com/help_document/image/ueditor/76299700_1640255322.png ".png")</span>

<span style="font-size:15px;">(Management Backend - Course Management - Audio - Message Interaction - Message List - Send Messages to All Trainees)</span>

**<span style="font-size:15px;">Step 2: Enter the Academy</span>***<span style="font-size:15px;">(H5 Academy)</span>*

<span style="font-size:15px;">Trainees log in to the academy on the trainee side.</span>

<span style="font-size:15px;">![6.png](https://wechatapppro-1252524126.file.myqcloud.com/help_document/image/ueditor/74291700_1640255392.png ".png")</span>

<span style="font-size:15px;">(H5 Academy - Classroom Homepage)</span>

<span style="font-size:15px;">  
</span>

<span style="font-size:15px;">1. Comment on the Course</span>

<span style="font-size:15px;">Trainees click \[Write a Comment\] on the corresponding course learning page, enter the comment content, and click \[Publish\].</span>

![7.png](https://wechatapppro-1252524126.file.myqcloud.com/help_document/image/ueditor/34982300_1640255418.png ".png")

<span style="font-size:15px;">(H5 Academy - Course Details Page - Write a Comment)</span>

<span style="font-size:15px;">2. View Messages</span>

<span style="font-size:15px;">Click \[My\]. When there are new messages, there will be a message prompt in the upper - right corner. Click the icon button to view the message list.</span>

<span style="font-size:15px;">![8.png](https://wechatapppro-1252524126.file.myqcloud.com/help_document/image/ueditor/84253400_1640255465.png ".png")</span>