# 数据概况使用教程

<div data-elink-language-switch="1" id="bkmrk-english" style="border:1px solid #d6d9de;border-radius:6px;padding:10px 12px;margin:0 0 18px 0;background:#f8fafc;font-size:14px;">[English](/books/data/page/tutorial-on-using-data-overview)</div>**<span style="font-size:17px;">一、 功能介绍</span>**

<span style="font-size:14px;">数据概况支持监控店铺的全局的运营概况，包括监控访问和订单等核心指标的当天实时情况和近期趋势，并通过流量、转化、商品、用户，四个看板的核心指标反映店铺昨日运营状况。</span>

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**<span style="font-size:17px;">二、 使用目的</span>**

<span style="font-size:14px;">1、实时监控当天的访问情况及订单成交情况，及时获知当天运营措施的效果；</span>

<span style="font-size:14px;">2、整体把握店铺的关键经营指标的变化情况，快速洞察流量、转化、商品、用户维度的趋势。</span>

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**<span style="font-size:17px;">三、 使用场景</span>**

<span style="font-size:14px;">场景一：某商家在某日开展了一场促销活动，运营同学在活动开始的1个小时、3个小时、6个小时、12个小时等节点查看当天的访问和订单指标变化，评估活动效果是否达到预期，并快速调整活动策略。</span>

<span style="font-size:14px;">场景二：每天早上，运营同学需要对昨天的基本运营情况进行复盘，通过运营视窗获取昨天的全天核心数据情况及其30日趋势，若数据表现低于预期，可根据流量、交易、商品、用户看板快速定位问题，为当天的运营计划调整提供依据。</span>

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**<span style="font-size:17px;">四、 操作路径</span>**

<span style="font-size:14px;">商家端：商家后台 → 数据 → 数据概况</span>

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**<span style="font-size:17px;">五、 使用教程</span>**

**<span style="font-size:14px;">实时概况（管理后台）</span>**

<span style="font-size:14px;">查看当日收入（结算金额）的实时累计情况，与昨日同时段的累计收入对比，并持续定时观察当天的核心指标情况。</span>

![image.png](https://wechatapppro-1252524126.file.myqcloud.com/help_document/image/ueditor/48706600_1640053809.png ".png")

<span style="font-size:14px;">（实时概况看板）</span>

**<span style="font-size:14px;">运营视窗（店铺管理台）</span>**

<span style="font-size:14px;">1、核心指标</span>

<span style="font-size:14px;">查看某自然日（默认昨日）的核心指标及对应的日环比、周同比情况，还可以对比近30日的指标趋势，把握店铺经营的变化情况。</span>

![image.png](https://wechatapppro-1252524126.file.myqcloud.com/help_document/image/ueditor/59263100_1640053884.png ".png")

<span style="font-size:14px;">（核心指标看板）</span>

<span style="font-size:14px;">2、流量看板</span>

<span style="font-size:14px;">查看筛选日的浏览量、访客数及对应的日环比、周同比情况，并查看筛选日的24小时流量趋势。</span>

![image.png](https://wechatapppro-1252524126.file.myqcloud.com/help_document/image/ueditor/47546000_1640054063.png ".png")

<span style="font-size:14px;">（流量看板）</span>

<span style="font-size:14px;">3、转化看板</span>

<span style="font-size:14px;">查看筛选日的访客-下单转化率、访客-支付转化率及对应的日环比、周同比情况。</span>

![image.png](https://wechatapppro-1252524126.file.myqcloud.com/help_document/image/ueditor/24705600_1640054268.png ".png")

<span style="font-size:14px;">（转化看板）</span>

<span style="font-size:14px;">4、商品看板</span>

<span style="font-size:14px;">查看筛选日的访客数前5名、付费用户数前5名的商品，把握当天主要的引流产品和转化产品。</span>

![image.png](https://wechatapppro-1252524126.file.myqcloud.com/help_document/image/ueditor/55312100_1640054336.png ".png")

<span style="font-size:14px;">（商品看板）</span>

<span style="font-size:14px;">5、用户看板</span>

<span style="font-size:14px;">查看筛选日的店铺用户及付费用户的累计、新增、活跃数量及近30日趋势；</span>

<span style="font-size:14px;">查看新老付费用户对结算金额、结算人数的贡献比例；</span>

<span style="font-size:14px;">查看客户在筛选日所在周、月的复购率。</span>

![image.png](https://wechatapppro-1252524126.file.myqcloud.com/help_document/image/ueditor/19964600_1640054336.png ".png")

<span style="font-size:14px;">（用户看板）</span>

**<span style="font-size:17px;">六、说明</span>**

<span style="font-size:14px;">1、数据指标定义说明：</span>

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